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Speck Hyundai of Tri-Cities

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (241 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 9:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 697-4593 (866) 697-4593
Used (866) 503-1880 (866) 503-1880
Service (866) 843-4556 (866) 843-4556

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Speck Hyundai of Tri-Cities from DealerRater.

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Amazing customer service

I went here and they drove me around a 50 mile radius untill I found my truck! Their gas and coffee! The sales guy i originally met didn't know anything about anything, but Everytime I asked a question he would hop on his phone or go find someone that knew the correct answer, this was truly impressive because all the other sales guys I had talked to at other car lots would just give me incorrect or flat out lies in response to my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I TRUST MIKE

The best service advisor i have ever dealt with. We will be back for routine service and ask for him every time. He has a lot of automotive knowledge . Speck Hyundai of tri-cities is lucky to have this guy. Happy owners of a 2004 XG 350. See ya at our next scheduled oil change mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service

I would totally recommend this dealership to all my friends and family I have bought two cars from them and had outstanding experience every time thanks Josh Katie and Ross

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2017 Tucson

I was able to purchase the vehicle I wanted now instead of having to wait six months. Everyone was very helpful in making it happen. I am a return customer and am quite impressed and happy with the Tucson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic

Juvanny was great and everybody was super friendly. Answered any questions I had and made me feel welcome. Got me comfortable enough with the price, could always be cheaper but I don't feel I over paid much at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service department

I have been to this dealership plenty of times To have warranty work done on my car and have always left feeling horrible about my experience. I have only ever dealt with the service dept. in the past I have felt like I was talk down to by the guys in the service department and have dealt with more than one chauvinistic attitude. However today was different. Mike Marchese was there and treated me like a human being with decency and respect. I used to go in there feeling apprehensive but in the future will call and make my appointments directly with him, if he is still there. He was knowledgeable, PROFESSIONAL, courteous and went above and beyond to make sure I had a positive experience. I appreciate being treated with respect which is the way one should be treated in the service industry. Not sure this was a part of their culture before @ Speck. Hopefully they are changing that with Mike’s help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Will buy again

I will definitely be coming back to this dealership for my next vehicle. They made my experience here very pleasant and fast, never in a hurry very helpful and professional. Would like to thank Kate and Jovanny for the great deal they were able to get me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Beautiful new car!

Jayson was friendly and helpful. The atmosphere was relaxed, the people were all great! I don’t think I saw one person missing a smile. We found the perfect car for me and wrapped it up for Christmas! The kids thought he was Santa! Enjoyed my day looking at cars! Thanks Jayson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil changes / tire rotations

The dealer has always been friendly and helpful with any of the work that I have had done. I drive a lot of miles and they get my car in for an oil change promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience

We were absolutely impressed with Jaysons customer service etiquette. He was friendly, warm, and informitive. He helped me get the best possible deal. He was never intimidating or persistant. We looked at several dealerships in the Tri-city area. Returned to Hyundai because of Jaysons welcoming feeling. I felt absolutely wonderful driving away with my new vehicle. We will definately recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.