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Speck Hyundai of Tri-Cities

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Speck Hyundai of Tri-Cities from DealerRater.

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Service beyond the call of duty

I recently visited the Pasco Speck Hyundai service center. Mike Marchese helped make my trip there a quick and efficient experience. He went above and beyond his duties to see to it that an out of warranty issue was resolved in my favor. This kind of extra effort makes it a pleasure to do business with this shop and it's valued employees. Thank you Mike and everyone who took special care of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Martin is awesome!

When we first arrived we had a gentleman help us that just didn't seems ery interested in helping us and then when we asked for a price on a truck the guy left to check and decided to send Martin to help us. Martin was very attentive and helpful throughout the whole process. He worked hard to get us a great price for our trade in and payments where we wanted them. He is an excellent salesman. We will recommend him to anyone looking for a new car! Thanks Martin!!! The finance guy was awesome as well! He explained everything to us and encouraged us to ask any questions we had. We were the last customers of the night and he was still very friendly and on the ball! Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Knowledgeable and easy to work with

Mike made our visit to Speck Hyundai very enjoyable. We test drove several vehicles and he was able to answer all of our questions. We very much appreciated his professional eagerness without any of the typical "pushy salesman" tactics. His approach is honest and straightforward - he put us right at ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience again

We have bought multiple cars from Speck and the entire staff is informative, upfront with information, and very helpful. We were able to test drive multiple cars without pressure before deciding on a used car for our daughter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

EXCELLENT SERVICE!!

I had a major prob w/my suv, as oil light was on, after brought my suv up to Speck, I'll be back certain

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome

Well my husband and I came in looking for a pick up... We left in an SUV... They tried there hardest to stick us in a pickup but it wasn't possible they worked with us amazing... We will be going back when we get abother vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Excellent dealership!! Excellent sales people! Jayson and Ross were very helpful! Also very little pressure 😀 Found the vehicle we needed and Jayson and Ross helped make it happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2018 Hyundai Tucson.... again!

Katie, Andy, Ross and Michael are the best.! Best prices, best vehicles best service in sales and service depts. Check it out. They are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

I appreciate the efficient and precise manner I was given an appointment to correct a mechanical problem on my 2003 For Expedition. The professional manner they conduct their repair facility is to be commended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2017 Santa Fe Sport Purchase

Our purchasing experience with Speck was excellent. We worked with Josh and Jason, both were extremely helpful and accommodating. We received a great deal on our Santa Fe Sport and will definitely shop with Speck in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.