Reviews
Tony was great but the black male with an accent treated
Tony was great but the black male with an accent treated me very badly and embarrassed me telling me I didn't have enough money to the buy I have now and was just extremely rude.. he made my whole experience with that car company bad like very bad.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you, Akiah Parker, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.
Service rendered at AutoNation Toyota (Thornton Road),
Service rendered at AutoNation Toyota (Thornton Road), from assigned Service Advisor (Reinaldo Glen), was professionally sound and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
check engine light on
Juan Rodrigus is a high quality service person. However, the coast of the repair needed was extremely high! So i will have someone else do the repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Donald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
AutoNation Nissan Lithia Springs
My sales representative Leigh was outstanding and courteous! The sales process was easy and fast. Thank you Lithia Springs AutoNation Nissan for your professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Timothy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Great shop to visit for your vehicle maintenance I'll
Great shop to visit for your vehicle maintenance I'll recommend them to anyone that owns a Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests. If you ever need help, just give us a call. Happy motoring!
Oil Change/Customer Services
Services were quick and reasonable. The customer service was friendly and respectful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Telly, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Gla 250
Carl was great made our process knowledgeable and inviting. Would highly recommend Thornton Auto nation
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Collin, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Crystal, the sales lady was very pleasant and helpful.
Crystal, the sales lady was very pleasant and helpful. We had to wait a couple weeks for our vehicle and she kept us informed , All the people were helpful and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil change
I'm from California, having lived in Newnan, GA in recent time, this is most priced Toyota Oil changed i've ever done on my Yaris iA yet there was no multipoint inspection done on my car apparently, my tire had low pressure, my washer fluid wasn't topped off, nothing else was done other than the actual oil change which is something I could have gotten from a regular shop at a descent price. I'm hoping this is not a general representation of the Lithia Spring Toyota but a one time error. I would visit again in coming months to clear my doubts. Btw, my advisor Rick was the best, I think the Techs messed it up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Afeez, we appreciate you taking the time to respond. The staff at AutoNation Toyota Thornton Road take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6082 -- we hope to hear from you soon.
Marlena
Richard Nicely was great. Got me in and out of there in no time. I always go here for my services
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marlena, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!