Reviews
Always the best for all things cars weather it’s sales or
Always the best for all things cars weather it’s sales or service the staff and performance is great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service provider was friendly and professional.
Service provider was friendly and professional. However I wish they had washed the car like they used to do.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service, fast and efficient great customer
Excellent Service, fast and efficient great customer service, Professional Services based on customer needs at the time
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department caused damage to my vehicle.
Service department caused damage to my vehicle. I’ll never go to this location again and don’t recommend it. Dishonest employees
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. I'm truly sorry to hear about the concerns you’ve raised regarding your visit to our service department. We take feedback seriously and would like the opportunity to learn more about what happened so we can address it properly. Please feel free to reach out to me directly at meganherring@sheehy.com or by phone at 540-710-8500 ext. 201216
Great place to get your cars service,with outstanding
Great place to get your cars service,with outstanding customer service tech(Chris Kovach) and I tell friends that Sheehy does outstanding service work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took new Corolla in for 5K maintenance, fantastic
Took new Corolla in for 5K maintenance, fantastic reception, knowledgeable techs and friendly staff. They were also very accommodating and worked with my schedule, making things as painless as I could’ve imagined. Shout out to Brian. Thanks y’all.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad your 5K maintenance visit went smoothly and that our team, especially Brian, made it as easy and accommodating as possible. We truly appreciate your kind words about our staff and techs—it means a lot. Thanks again, and we look forward to seeing you at your next visit!
Fabian, was very polite, and did a great job!
Fabian, was very polite, and did a great job! Getting me what I wanted. He stayed there until it was finished.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! We're so glad to hear that Fabian was polite, attentive, and dedicated to making sure you got exactly what you wanted. His commitment to staying until everything was finished truly reflects the level of service we strive to provide. We appreciate your support and look forward to seeing you again!
Joey in service department did an excellent job of
Joey in service department did an excellent job of getting my Tundra in and out in less than the promised time. Have been doing my Toyota service here regularly since December of 2010 when I first purchased the truck from then Rosner Toyota. Sheehy has honored their lifetime oil change commitment and has never disappointed in quality of service provided. I highly recommend this service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for being a loyal customer since 2010! We're thrilled to hear that Joey and our service team exceeded your expectations and got your Tundra taken care of ahead of schedule. It’s great to know that our commitment to quality and honoring the lifetime oil change program continues to earn your trust. We truly value your recommendation and look forward to serving you for many more years to come!
Chris in the service department is the best!
Chris in the service department is the best! He is honest, reasonable and super kind. I won’t bring my car anywhere else when it needs work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're thrilled to hear that Chris in the service department has earned your trust and loyalty. His honesty, professionalism, and kindness truly make a difference, and we’re lucky to have him on our team. We appreciate you choosing us for your vehicle service needs — we’ll be here whenever you need us!
Exceptional attention and assistance from Mr.
Exceptional attention and assistance from Mr. Tristen Hensel. Looks like a lot of handprints on the truck body near engine compartment attesting little or no consideration of truck body protection while under service. Again, exceptional help from Mr Hensel. Good results from repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to hear that Mr. Hensel provided exceptional service and that the repairs were completed to your satisfaction. However, we’re sorry to learn about the handprints and the lack of care near the engine compartment — that’s not the level of attention to detail we strive for. We appreciate you bringing it to our attention and will address it with our service team to ensure better protection of vehicle surfaces in the future. Your input helps us improve, and we hope to continue earning your trust.