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Sheehy Toyota of Stafford

(1,453 reviews)
Visit Sheehy Toyota of Stafford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 11:00am–4:00pm 8:00am–5:00pm
2016 state dealer award
View 4 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (540) 307-3188 (540) 307-3188
Used (540) 307-3210 (540) 307-3210
Service (540) 307-3206 (540) 307-3206

Reviews

(1,453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy Toyota of Stafford from DealerRater.

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Serge Was very personable and professional.

I walked into the store not knowing what I may be walking out of there with. Serve, along with a couple other associates helped me understand what I needed and guided me to an amazing choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you had a great experience! We appreciate your time and business. See you next time!

New Toyota Buy

The Sheehy Toyota team of Stafford was very personable, helpful and available. This was my 8th vehicle purchased there due to the outstanding service and continued support following the purchase. I would highly recommend Sheehy Toyota of Stafford for your next purchase and follow on services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We are happy to hear you had such a great experience!! Thank you for sharing it and we look forward to seeing you again!

the best we've had so far

Extremely pleased with the professional way Serge does his job. Star wise give him a sixth star he is definitely better then just five. Serge will be recommended to any and all interested in buying from Sheehy Toyota of Stafford. Thank you Serge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share such a great review and high star rating! We appreciate your business and hope you are enjoying your new car!!

Really nice, helped me around

I came to this dealership and was helped out finding a car. I was told about the features that the car had compared to another one. Overall I was treated nicely and felt welcomed, I would honestly recommend someone to come here when deciding to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! we are happy to have you in our family.

New Tundra experience

We were very pleased with the dealership. Sales staff and management were very friendly and Knowledgeable. Took longer than I wanted to be there, even with the modern, build your own financing.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

thank you for taking the time to review and rate us!

Thanks Pam!

My Sienna was in for repairs and Pam was really great to work with. She was very prompt with all my questions/concerns and advised me of things i did not know about. Thanks Pam!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had such a great experience!! Thank you for sharing it and we look forward to seeing you again!

Serge R. Sajous was very helpful

Serge R. Sajous and and the accountants were very friendly and professional. they took good care of us and not just trying to sell a car to us. We have a good rate compared to what Navy Federal was going to offer us. I received a monthly payment that is within my budget. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! we are happy to have you in our family.

Knowledgable Salesman, Wonderful Experience

Tom Zinck is a former mechanic and extremely knowledgable and helpful. If you have any questions about a vehicle this is the man to go to. He is very professional, quick, efficient and friendly. We would highly recommend this dealership and salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had such a great experience!! Thank you for sharing it and we look forward to seeing you again!

Honest Team - Great Service

Mr. Tom Zinck and his team gave me the best deal, great service, and through their actions earned my business. Tom was honest from the start, provided me all the information I needed, and stayed within my financial constraints to provide me the best vehicle for the best value compared to four other northern Virginia dealers. All conversations were transparent and each of his team were willing to work with me to get the deal done. Tom's team consisted of a trade in specialist/manager and a financing specialist. The Trade in / manager worked with me at every step and assisted Tom in making the deal work. The financing specialist also worked with me to find the best fit options for my financial needs. Each individually as a TEAM made my overall buying experience seamless, transparent, and easy. THANK YOU - Tom and team for making my experience GREAT! Your actions have EARNED SHEEHY a future customer. I will recommend you to all of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience and such a great review with us! we are happy to have you in our family.

Amazing team!

Started my experience with amazing customer service from Katie in internet sales. She was very knowledgeable about new and used inventory and was very patient with my many questions and explained the process thoroughly. Lee was great when I came by to look at inventory. He didnt pressure me and allowed me to look at options on my own. He kept it real and helped me get into a car I absolutely love. The finance team was great as well! Mike and Drew got me to a payment I feel comfortable with and worked the deal until they got me to a point where I could afford. Overall, my experience was great and I have referred my coworkers to go to Sheehy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share such a great review and high star rating! We appreciate your business and hope you are enjoying your new car!!