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Walker Chevrolet

(350 reviews)
Visit Walker Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (615) 283-4246 (615) 283-4246
Used (615) 283-4260 (615) 283-4260
Service (615) 283-4248 (615) 283-4248

Inventory

See all 243 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2004.
Welcome to Walker Chevrolet! We have proudly served the Middle Tennessee Chevrolet community since 1926. We are a local family owned business going back three generations. As a committed and historically respected dealership we serve our customers with the highest possible integrity and honesty. At Walker our goal is to meet your needs by offering the most modern and convenient access to our online services. Read on to learn more about the Walker Chevrolet dealership and what we offer online - or stop by our Chevrolet Franklin showroom to see for yourself!
"We Do DEALS The Other Guys Just Won't!"

Service center

Phone number (615) 283-4248

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walker Chevrolet from DealerRater.

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Walker Chevrolet was extremely professional and exceeded

Walker Chevrolet was extremely professional and exceeded any dealership experience I’ve had. I showed up to look at a truck and they were quick and didn’t keep me waiting all day. My salesman Rich was extremely professional. I would most definitely recommend him to anyone

Walker Chevrolet was extremely professional and exceeded

Walker Chevrolet was extremely professional and exceeded any dealership experience I’ve had. I showed up to look at a truck and they were quick and didn’t keep me waiting all day. My salesman Rich was extremely professional. I would most definitely recommend him to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review, Jason! It's great to hear that your experience at Walker Chevrolet was so positive and that Rich provided you with the professional service you deserve. We appreciate your recommendation and look forward to seeing you again soon for any of your automotive needs! Sincerely, The Walker Chevrolet Team

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The sales person was knowledgeable knew what they needed

The sales person was knowledgeable knew what they needed right away and delivered. Everything was done fast and very efficient

The sales person was knowledgeable knew what they needed

The sales person was knowledgeable knew what they needed right away and delivered. Everything was done fast and very efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad to hear that our salesperson has provided you with knowledgeable and efficient service at Walker Chevrolet. Our team strives to make the car-buying experience as smooth as possible. We appreciate your feedback and hope to see you again soon! Sincerely, The Walker Chevrolet Team

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Best car buying experience i have ever had and this is

Best car buying experience i have ever had and this is our fifth Chevy vehicle.

Best car buying experience i have ever had and this is

Best car buying experience i have ever had and this is our fifth Chevy vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We at Walker Chevrolet are glad to hear you had the best car buying experience, especially as a loyal customer on your fifth Chevrolet vehicle. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Sincerely, The Walker Chevrolet Team

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Great place to buy from .

Great place to buy from . Courteous and easy to deal with . Had a good selection of vehicles.

Great place to buy from .

Great place to buy from . Courteous and easy to deal with . Had a good selection of vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, Lanny! It's wonderful to hear that you had a great experience at Walker Chevrolet and found our team courteous and easy to work with. We take pride in our selection of vehicles and are glad you noticed. We look forward to assisting you again in the future! Sincerely, The Walker Chevrolet Team

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Excellent service with a short wait time.

Excellent service with a short wait time. I recommend this dealer for any sales and service.

Excellent service with a short wait time.

Excellent service with a short wait time. I recommend this dealer for any sales and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us at Walker Chevrolet and appreciated the short wait time. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Walker Chevrolet Team

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Awesome experience, they had the truck wait to check out

Awesome experience, they had the truck wait to check out and there appraisal of my trade in was fair price. Over all my experience was quick and easy.

Awesome experience, they had the truck wait to check out

Awesome experience, they had the truck wait to check out and there appraisal of my trade in was fair price. Over all my experience was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear you had an awesome experience at Walker Chevrolet and that the process was quick and easy for you. It's great to know that you found our appraisal of your trade-in to be fair. We look forward to serving you again. Sincerely, The Walker Chevrolet Team

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Great service from Wallker Chevrolet is a repeating

Great service from Wallker Chevrolet is a repeating experience for more than 5 years. Thank you

Great service from Wallker Chevrolet is a repeating

Great service from Wallker Chevrolet is a repeating experience for more than 5 years. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you've had great service at Walker Chevrolet for over five years. We truly appreciate your loyalty and look forward to continuing to serve you in the future. Don’t hesitate to visit us again! Sincerely, The Walker Chevrolet Team

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Overall, the buying process was a positive experience.

Overall, the buying process was a positive experience. Kyle Armstrong was great to work with as he was very helpful, knowledgeable, and responsive throughout the process. I also greatly appreciate the time he spent with me showing all the features of the vehicle. Both Chris and David in Finance were very helpful throughout the process as well.

Overall, the buying process was a positive experience.

Overall, the buying process was a positive experience. Kyle Armstrong was great to work with as he was very helpful, knowledgeable, and responsive throughout the process. I also greatly appreciate the time he spent with me showing all the features of the vehicle. Both Chris and David in Finance were very helpful throughout the process as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Walker Chevrolet. It's fantastic to know that Kyle, Chris, and David provided you with the support and knowledge you needed during your vehicle purchase. We appreciate your feedback and hope to see you again soon for your next visit! Sincerely, The Walker Chevrolet Team

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Scott and his team were top notch!

Scott and his team were top notch! The salesman Kyle was very helpful and knowledgeable! I highly recommend this dealership!

Scott and his team were top notch!

Scott and his team were top notch! The salesman Kyle was very helpful and knowledgeable! I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that Scott, Kyle, and the rest of our team provided you with excellent service. Your recommendation means a lot to us at Walker Chevrolet. We look forward to seeing you again! Sincerely, The Walker Chevrolet Team

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This dealership has LIED TO ME FROM THE BEGINNING!

This dealership has LIED TO ME FROM THE BEGINNING! DO NOT TRUST THEM. We purchased a 2016 Dodge Ram Rebel from them on 4/19/25. Along with the truck we purchased 2 different warrant and were told it would cover anything that broke down on the truck for $1300. We had the truck 5 months and drove it ONLY 389 miles!! The truck overheated so we had a mechanic diagnose it and he said the passenger side head gasket failed. Walker NEVER told us any of this!The said they had the truck inspected before selling it to tell us but failed to disclose that very important piece of information!! Then we called our salesperson DEREK AGNEW and told him our situation. He then said they send all warranty work to Franklin Dodge dealership. So we had the truck towed to them. They ALSO diagnosed it with a failed passenger side head gasket. And noticed the 3rd cylinder spark showed signs of burning off coolant inside the cylinder chamber. We then took the truck back to Walker and told them this. They proceeded to check it out an then LIED to us stating the head gasket had not failed as was diagnosed by our mechanic AND Franklin Dodge!! The service technician Cory said that the truck was a gallon and a half low on coolant. He stated they needed to put a dye in the coolant and drive it to find out if the head gasket was the issue as diagnosed already. So we left the truck there and they said they would drive it to find out. We called back a couple of days later and spoke to SCOTT BOYD the sales manager. Scott then said he personally would guarantee that he would make sure the truck was completely fixed. So we let it go for a couple days and never got a call back on that Friday as was agreed on. So again we called back on Tuesday to talk to SCOTT BOYD. At that point Scott said they wouldn’t fix the truck as he stated in a recorded conversation with him. We texted and asked to take the truck back for a full refund and he said you can contact our attorney to proceed further with this situation. Scott refused to talk about anything regarding to the truck. We now have to take the truck on our own to get it fixed elsewhere no thanks to Walker Chevrolet. I WOULD RECOMMEND AVOIDING THIS DEALERSHIP AT ALL COST! THEY ARE CHEATERS AND LIARS!

This dealership has LIED TO ME FROM THE BEGINNING!

This dealership has LIED TO ME FROM THE BEGINNING! DO NOT TRUST THEM. We purchased a 2016 Dodge Ram Rebel from them on 4/19/25. Along with the truck we purchased 2 different warrant and were told it would cover anything that broke down on the truck for $1300. We had the truck 5 months and drove it ONLY 389 miles!! The truck overheated so we had a mechanic diagnose it and he said the passenger side head gasket failed. Walker NEVER told us any of this!The said they had the truck inspected before selling it to tell us but failed to disclose that very important piece of information!! Then we called our salesperson DEREK AGNEW and told him our situation. He then said they send all warranty work to Franklin Dodge dealership. So we had the truck towed to them. They ALSO diagnosed it with a failed passenger side head gasket. And noticed the 3rd cylinder spark showed signs of burning off coolant inside the cylinder chamber. We then took the truck back to Walker and told them this. They proceeded to check it out an then LIED to us stating the head gasket had not failed as was diagnosed by our mechanic AND Franklin Dodge!! The service technician Cory said that the truck was a gallon and a half low on coolant. He stated they needed to put a dye in the coolant and drive it to find out if the head gasket was the issue as diagnosed already. So we left the truck there and they said they would drive it to find out. We called back a couple of days later and spoke to SCOTT BOYD the sales manager. Scott then said he personally would guarantee that he would make sure the truck was completely fixed. So we let it go for a couple days and never got a call back on that Friday as was agreed on. So again we called back on Tuesday to talk to SCOTT BOYD. At that point Scott said they wouldn’t fix the truck as he stated in a recorded conversation with him. We texted and asked to take the truck back for a full refund and he said you can contact our attorney to proceed further with this situation. Scott refused to talk about anything regarding to the truck. We now have to take the truck on our own to get it fixed elsewhere no thanks to Walker Chevrolet. I WOULD RECOMMEND AVOIDING THIS DEALERSHIP AT ALL COST! THEY ARE CHEATERS AND LIARS!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We regret that your experience with your vehicle purchase did not meet your expectations. We would like to clarify that the 2016 Dodge Ram Rebel you purchased on 4/19/25 was sold “as-is”, without a warranty. This was fully disclosed and acknowledged through multiple signed documents at the time of sale. An “as-is” sale means the buyer accepts the vehicle in its current condition and assumes responsibility for any repairs after purchase. While we understand how frustrating unexpected mechanical issues can be, we are confident that all appropriate disclosures were made and documented. Our team did attempt to assist within reasonable limits, including having our service department inspect the vehicle and communicating with you throughout the process. We always strive to be upfront with our customers and to provide support where possible, but in this case, the terms of the sale were clear and agreed upon. If you have any additional concerns or documentation, you believe warrants further review, please feel free to reach out to our management team at 615-591-6000.

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