Reviews
Scott and his team were top notch!
Scott and his team were top notch! The salesman Kyle was very helpful and knowledgeable! I highly recommend this dealership!
Scott and his team were top notch!
Scott and his team were top notch! The salesman Kyle was very helpful and knowledgeable! I highly recommend this dealership!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that Scott, Kyle, and the rest of our team provided you with excellent service. Your recommendation means a lot to us at Walker Chevrolet. We look forward to seeing you again! Sincerely, The Walker Chevrolet Team
This dealership has LIED TO ME FROM THE BEGINNING!
This dealership has LIED TO ME FROM THE BEGINNING! DO NOT TRUST THEM. We purchased a 2016 Dodge Ram Rebel from them on 4/19/25. Along with the truck we purchased 2 different warrant and were told it would cover anything that broke down on the truck for $1300. We had the truck 5 months and drove it ONLY 389 miles!! The truck overheated so we had a mechanic diagnose it and he said the passenger side head gasket failed. Walker NEVER told us any of this!The said they had the truck inspected before selling it to tell us but failed to disclose that very important piece of information!! Then we called our salesperson DEREK AGNEW and told him our situation. He then said they send all warranty work to Franklin Dodge dealership. So we had the truck towed to them. They ALSO diagnosed it with a failed passenger side head gasket. And noticed the 3rd cylinder spark showed signs of burning off coolant inside the cylinder chamber. We then took the truck back to Walker and told them this. They proceeded to check it out an then LIED to us stating the head gasket had not failed as was diagnosed by our mechanic AND Franklin Dodge!! The service technician Cory said that the truck was a gallon and a half low on coolant. He stated they needed to put a dye in the coolant and drive it to find out if the head gasket was the issue as diagnosed already. So we left the truck there and they said they would drive it to find out. We called back a couple of days later and spoke to SCOTT BOYD the sales manager. Scott then said he personally would guarantee that he would make sure the truck was completely fixed. So we let it go for a couple days and never got a call back on that Friday as was agreed on. So again we called back on Tuesday to talk to SCOTT BOYD. At that point Scott said they wouldn’t fix the truck as he stated in a recorded conversation with him. We texted and asked to take the truck back for a full refund and he said you can contact our attorney to proceed further with this situation. Scott refused to talk about anything regarding to the truck. We now have to take the truck on our own to get it fixed elsewhere no thanks to Walker Chevrolet. I WOULD RECOMMEND AVOIDING THIS DEALERSHIP AT ALL COST! THEY ARE CHEATERS AND LIARS!
This dealership has LIED TO ME FROM THE BEGINNING!
This dealership has LIED TO ME FROM THE BEGINNING! DO NOT TRUST THEM. We purchased a 2016 Dodge Ram Rebel from them on 4/19/25. Along with the truck we purchased 2 different warrant and were told it would cover anything that broke down on the truck for $1300. We had the truck 5 months and drove it ONLY 389 miles!! The truck overheated so we had a mechanic diagnose it and he said the passenger side head gasket failed. Walker NEVER told us any of this!The said they had the truck inspected before selling it to tell us but failed to disclose that very important piece of information!! Then we called our salesperson DEREK AGNEW and told him our situation. He then said they send all warranty work to Franklin Dodge dealership. So we had the truck towed to them. They ALSO diagnosed it with a failed passenger side head gasket. And noticed the 3rd cylinder spark showed signs of burning off coolant inside the cylinder chamber. We then took the truck back to Walker and told them this. They proceeded to check it out an then LIED to us stating the head gasket had not failed as was diagnosed by our mechanic AND Franklin Dodge!! The service technician Cory said that the truck was a gallon and a half low on coolant. He stated they needed to put a dye in the coolant and drive it to find out if the head gasket was the issue as diagnosed already. So we left the truck there and they said they would drive it to find out. We called back a couple of days later and spoke to SCOTT BOYD the sales manager. Scott then said he personally would guarantee that he would make sure the truck was completely fixed. So we let it go for a couple days and never got a call back on that Friday as was agreed on. So again we called back on Tuesday to talk to SCOTT BOYD. At that point Scott said they wouldn’t fix the truck as he stated in a recorded conversation with him. We texted and asked to take the truck back for a full refund and he said you can contact our attorney to proceed further with this situation. Scott refused to talk about anything regarding to the truck. We now have to take the truck on our own to get it fixed elsewhere no thanks to Walker Chevrolet. I WOULD RECOMMEND AVOIDING THIS DEALERSHIP AT ALL COST! THEY ARE CHEATERS AND LIARS!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We regret that your experience with your vehicle purchase did not meet your expectations. We would like to clarify that the 2016 Dodge Ram Rebel you purchased on 4/19/25 was sold “as-is”, without a warranty. This was fully disclosed and acknowledged through multiple signed documents at the time of sale. An “as-is” sale means the buyer accepts the vehicle in its current condition and assumes responsibility for any repairs after purchase. While we understand how frustrating unexpected mechanical issues can be, we are confident that all appropriate disclosures were made and documented. Our team did attempt to assist within reasonable limits, including having our service department inspect the vehicle and communicating with you throughout the process. We always strive to be upfront with our customers and to provide support where possible, but in this case, the terms of the sale were clear and agreed upon. If you have any additional concerns or documentation, you believe warrants further review, please feel free to reach out to our management team at 615-591-6000.
Brought vehicle in for noise coming from the front end.
Brought vehicle in for noise coming from the front end. When notified that vehicle was ready, and picked up the vehicle, the noise WAS NOT fixed. Paid to have a guess made on cause of noise.
Brought vehicle in for noise coming from the front end.
Brought vehicle in for noise coming from the front end. When notified that vehicle was ready, and picked up the vehicle, the noise WAS NOT fixed. Paid to have a guess made on cause of noise.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We understand that the noise from your vehicle's front end was not resolved after your recent visit to Walker Chevrolet. Your feedback is valuable, and we want to ensure that all issues are addressed effectively. Please consider reaching out to us directly so we can discuss this further. We appreciate your understanding and look forward to assisting you. Sincerely, The Walker Chevrolet Team
The experience was very pleasant, .
The experience was very pleasant, . Salesman was very helpful in explaining several areas of technology.Porter Graves was very easy to work with. Thank you Porter.
The experience was very pleasant, .
The experience was very pleasant, . Salesman was very helpful in explaining several areas of technology.Porter Graves was very easy to work with. Thank you Porter.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Daniel! We're glad to hear you had a pleasant experience at Walker Chevrolet and that Porter was able to assist you with the technology aspects. We appreciate your feedback and hope to see you again soon. Sincerely, The Walker Chevrolet Team
Walker Chevrolet had the Chevy I was looking for and
Walker Chevrolet had the Chevy I was looking for and their staff was extremely amicable in working with me online and on the phone to consummate a deal before I traveled from central Kentucky to purchase and take possession of my new Suburban.
Walker Chevrolet had the Chevy I was looking for and
Walker Chevrolet had the Chevy I was looking for and their staff was extremely amicable in working with me online and on the phone to consummate a deal before I traveled from central Kentucky to purchase and take possession of my new Suburban.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled that you found the Chevy Suburban you were looking for at Walker Chevrolet. It's great to hear that our staff was amicable and helpful throughout the process. We appreciate you traveling from central Kentucky to visit us and hope you enjoy your new vehicle. We look forward to serving you again in the future! Sincerely, The Walker Chevrolet Team
Great experience, they made the process very easy.
Great experience, they made the process very easy. No pressure at all, I’d recommend them to my family and friends.
Great experience, they made the process very easy.
Great experience, they made the process very easy. No pressure at all, I’d recommend them to my family and friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Walker Chevrolet and found the process easy and pressure-free. Your recommendation means a lot to us, and we appreciate you sharing your experience with family and friends. We look forward to seeing you again! Sincerely, The Walker Chevrolet Team
I always love going to Walker Chevrolet.
I always love going to Walker Chevrolet. They’re very honest kind and friendly especially Tommy. I’ve been going to this dealership for over 30 years. They will not cheat you.
I always love going to Walker Chevrolet.
I always love going to Walker Chevrolet. They’re very honest kind and friendly especially Tommy. I’ve been going to this dealership for over 30 years. They will not cheat you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jennette, thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences at Walker Chevrolet over the past 30 years. Tommy and our team appreciate your kind words and commitment to our dealership. We look forward to seeing you again and continuing to provide you with honest and friendly service! Sincerely, The Walker Chevrolet Team
Absolutely fantastic, Gage, was an outstanding person to
Absolutely fantastic, Gage, was an outstanding person to deal with. Not only pleasant to talk with, genuinely cared.
Absolutely fantastic, Gage, was an outstanding person to
Absolutely fantastic, Gage, was an outstanding person to deal with. Not only pleasant to talk with, genuinely cared.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! Our team is glad to hear that Gage provided you with an outstanding experience at Walker Chevrolet. It's always our goal to create genuine connections and make our customers feel valued. We look forward to assisting you again in the future! Sincerely, The Walker Chevrolet Team
Everyone at Walker Chevrolet was professional, helpful,
Everyone at Walker Chevrolet was professional, helpful, and very friendly. They did everything they could to make the buying experience pleasant.
Everyone at Walker Chevrolet was professional, helpful,
Everyone at Walker Chevrolet was professional, helpful, and very friendly. They did everything they could to make the buying experience pleasant.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Walker Chevrolet to be professional, helpful, and friendly. Our team strives to make every buying experience pleasant, and it's great to know we achieved that for you. We look forward to seeing you again! Sincerely, The Walker Chevrolet Team
It did not have the typical pushy new dealer vibe that I
It did not have the typical pushy new dealer vibe that I have experienced other places. Everyone was kind. My salesman Rich was very informative without being pushy or trying to sway me, it felt he was there to help guide me through the process. Everything was smooth and quick, I do not feel any of my time was wasted at the dealership.
It did not have the typical pushy new dealer vibe that I
It did not have the typical pushy new dealer vibe that I have experienced other places. Everyone was kind. My salesman Rich was very informative without being pushy or trying to sway me, it felt he was there to help guide me through the process. Everything was smooth and quick, I do not feel any of my time was wasted at the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ray! We appreciate your feedback about your experience at Walker Chevrolet. It's great to hear that you found our team, especially Rich, to be kind and informative without any pressure. We strive to make the process smooth and enjoyable for everyone. We look forward to welcoming you back next time. Sincerely, The Walker Chevrolet Team