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AutoNation Chevrolet Gulf Freeway

(1,337 reviews)
Visit AutoNation Chevrolet Gulf Freeway
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 703-9644 (888) 703-9644
Used (888) 711-0913 (888) 711-0913
Service (888) 471-8332 (888) 471-8332

Reviews

(1,337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Gulf Freeway from DealerRater.

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Excellent Car Buying Experience

Our buying experience with AutoNation was excellent from the good trade-in offer to the final deal. These people go to bat for you and give you the best possible deal. My word for them would be "integrity". I would buy from them again in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience

I have always felt like buying a car is a nightmare, my husband is very impatient and he always end up making the salesmen mad. This never fails. When we went to automation Chevrolet, our salesman Juan Betancourt was very patient with my husband and understood our needs. I have to say that was the most wonderful car buying experience we ever had.we definitely recommend Juan to anyone looking to purchase a vehicle at autonation Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

My experience at AutoNation Chevrolet Gulf freeway was better that better my husband and I recently walked out of finance at an other Chevy store however, few days latter in our way to Galveston saw this Chevy store & we decide to stop and look we were approached by a young man name Bryan Alphonse before we even knew it we were leaving in a brand new vehicle Jose Sanchez in the finance department was awesome kept us laughing the whole time this is what I call GOOD customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Personal satisfaction guaranteed

Carl and other personnel made me feel like I was the only person there at times while assisting me with finding the perfect vehicle for me. They were able to help me get what I wanted while keeping me in my price range. It was a little shaky waiting for my vehicle to be transported from Austin but I was amazed that they were able and willing to go through those lengths to get me what I wanted. They also accommodated with an equivalent vehicle while I waited so I had plenty of time to adjust to the difference between what I traded in and what I purchased. They were very committed to me on my short trip there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ashley was the best salesperson we've ever dealt...

Ashley was the best salesperson we've ever dealt with. She helped us through every step and was so much fun while still completely professional. We definitely recommend going to see her for ALL your car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was welcomed with smiling eager faces. A sales person...

I was welcomed with smiling eager faces. A sales person Named Ashley Hennessy assisted me in getting a new car to fits my needs and budget. This young lady went far and beyond what i expected and walked away more than satisfied. I will be returning to her and this dealership for and further car purchases and will be sending any of my friends or family to this dealership and the amazing young lady who helped me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ashley was great help and easy to work with would...

Ashley was great help and easy to work with would recommend dealing with Ms. Hennessy on your next car purchase. Thanks a very happy customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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AMAZING SERVICE, VERY SATISFIED!!!!

Worked with an amazing and very professional and fun young woman named Ashely Henessy. Probably the easiest sales person I've ever had to deal with, very polite, not pushy. Cares about making her client happy with their purchase. GREAT place and selection. Left very happily. :D Had me laughing the whole time, was a greatly helpful salesperson on top of their game. Best car buy I've ever made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!!

I am gratefully thankful for understanding service men like James Young, he did an outstanding job and was very helpful. Service was great, I like servicing my vehicle here due to the close access that my husband and I can work with and of course the outstanding service job they due to my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service!

After doing some research on finding a new car that was in our budget and still met all the requirements we were looking for I was beginning to get discouraged. We were having trouble finding a fair amount for my trade in and were about to call it quits on trying to buy a new car. Then we found autonation and more specifically Lauren Faulkner! She was able to not only get us a great trade in amount but was also able to work with our budget while still getting us in the vehicle we wanted! She worked around our schedule and even stayed after her shift to help get us into a new vehicle. She has been a true blessing in the whole car buying process and we are extremely pleased with our new purchase!! Highly reccommend her to anyone looking to purchase a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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