Reviews
Car Repair
Valerie took excellent care of my car, and the repairs that were needed. She was very helpful, got my car in quick and returned to me in timely manner. She is always very friendly, helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Billi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Worth Your Time
The vehicle that we wanted was in Alabama and we were at the dealership in Houston. They didn?t hesitate at having the vehicle shipped over. Once it arrived Francis, our Salesperson, brought it to our house in Lake Jackson. Francis made our buying experience smooth as butter. The Sales Manager as well as Francis went above and beyond to earn our business. We will definitely be shopping there again for our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great experience , Great job......................
Treated well, with respect. Doug, the service advisor is very knowledgeable about his job and did me a great service in advising me as to what you needs were.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service Department, Gulf Freeway
On 3-19-2020, I took my 2018 Explorer to Auto Nation-Gulf frwy. to schedule a oil change and to get my windshield molding replaced that fell off . Valerie Campo scheduled my SUV for today, and offered me a complimentary ride back to my house. I got there at 10am and my Explorer was ready about 5pm. I had no idea my Explorer would be worked on today. Valerie is very respectful and does her job in a professional manner, Valerie's AWESOME !!! Thank you, Valerie Gary
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.
James Tinney
Service was very good. They were very professional. I will always tell people about the dealer. My family has bought about 35 vehicles over the past 6 years, so obliviously we agree, very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Phyllis, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!
Great deal and great buying experience
Went in to buy new but was able to find a great deal in the used car lot. I?ll definitely be returning to buy new in a couple of years and look forward to working with the same sales team in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Salvador, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
AutoNation is wonderful
Great customer service in all departments. Clean restrooms.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your response to our staff?s outstanding customer service, Bridget! We look forward to your next visit! Take care!
owner
Sales was fantastic and the delivery went perfect. i would recommend Autonation to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at AutoNation Ford Gulf Freeway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Archie
Oscar Loaiza Aviles did a great job of meeting all my needs as far as a truck is concerned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Archie, thank you for your kind review; we are happy to pass along your comments to Oscar Loaiza Aviles at AutoNation Ford Gulf Freeway! Drive safe, and we'll see you on the road.
Albert Shaw
My salesman Cecil was very courteous and was not high pressure and tool his time with me as I wasn't sure of the vehicle I wanted it was a very pleasant experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Albert, thank you for your kind review; we are happy to pass along your comments to Cecil at AutoNation Ford Gulf Freeway! If you have any further questions, please give us a call. We're always happy to help!