Reviews
Prompt repair and good work.
Prompt repair and good work. Car is running fine after cat replacement and torq replacement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service!!
Really enjoyed the buying process earlier this year as well as my first scheduled service (oil change). AutoNation continues to impress!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Thanks for the swift service.
Next day service. Dropped my truck off Monday and was completed the next day, thanks for the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Musa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Staff is friendly they take time to listen to coutumer.
Staff is friendly they take time to listen to coutumer.facility is really clean and kept up to date.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!
I brought my expedition to AutoNation Ford Gulf Freeway
I brought my expedition to AutoNation Ford Gulf Freeway for new tires and scheduled maintenance. Mikayla Madrid was my service advisor. Mikayla provided excellent service as the interface between me (customer) and the staff doing the work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Robin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Significant improvement in service.
Significant improvement in service. Kept me informed of progress. Made sure I knew they were interested in seeing my car taken care of and that I was a valued customer..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Communication skills needed and honor return calls when
Communication skills needed and honor return calls when promised or mentioned, estimates also can help out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (713) 489-2089.
Thanks for the response. I will contact u 2day, I'm not mad,just want my stuff replaced and repaired. Like I've mentioned, communication is a plus and repairs /prices need 2 be honored like they tell u. But again, my issue got resolved, because it was dump on Alfonso and he was a big help! He kept the contact,it was the person b4 him,named Mark? Thanks
Ive reach out already,drop off quote to repair on damaged that was done. Again the communication is still not there. I spoken w/Marcus but haven't got inntouch yet.
Stephen Silva
I had a good experience with the staff, who made purchasing process straightforward and simple. Jordan was helpful and guided me through the process making it very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephen, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. If you ever need help, just give us a call. Happy motoring!
Outstanding service.
Outstanding service. Millard got me what I wanted for the price I wanted. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Matt, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.
I was treated with a great deal of respect which wasn’t
I was treated with a great deal of respect which wasn’t the case a few years ago.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Phil, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!