Reviews
This is my second 4 Runner from Toyota South, purchased...
This is my second 4 Runner from Toyota South, purchased our first one from Mr. Bud Gates, what a wonderful man! He is the reason we came back to Toyota South.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan was very helpful and informative. Process was easily...
Ryan was very helpful and informative. Process was easily handled in spite of all the extra steps necessary in the current environment. would shop there again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trying to trade my truck in
They left me hanging no answer back when they say they was going to act like they didn’t want to work with me so I’m disappointed in Toyota south
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
love this place
makes you fill like what a dealership should be no rushing took the time to walk me through step by step i felt very comfortable when i left
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He worked really hard to get us in this vehicle. I would...
He worked really hard to get us in this vehicle. I would recommend him to anyone. He goes way beyond to help. I will buy from them again. We are from Pikeville and went to him in Lexington.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When I bought my new car,everyone was friendly and so...
When I bought my new car,everyone was friendly and so helpful. Leo, explained all about the car,so I could understand it. Thank you for a friendly dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This guy really fought for me, ensuring I had a great...
This guy really fought for me, ensuring I had a great experience with a great vehicle. It was a long drive, but worth it to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gates Toyota in Richmond. Leo, Kellis and Dirk exceeded...
Gates Toyota in Richmond. Leo, Kellis and Dirk exceeded my expectations with a firm price and no hassle. Professional and friendly customer service. I will refer potential customers in the future to buy local at Gates.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best dealership around. Very knowledgeable sales. And...
Best dealership around. Very knowledgeable sales. And very friendly staff. We love our Toyota Highlander we bought. We will be back when we decide to trade again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lou Stewart has a relaxed personality. Lou and Roger Bell...
Lou Stewart has a relaxed personality. Lou and Roger Bell weren’t pushy and didn’t waste our time. Great group at Gates Toyota in Richmond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car