Crown Nissan of Greenville

I had been searching for quite some time for a replacement for my trusty but aging Toyota, and wanted to try out some of the newer Nissans (as we had owned one in the past). Simply put, Timothy Glenn was fantastic to work with. He had a great demeanor, was not high pressure, and demonstrated great knowledge of all the vehicles we tested. I appreciated that when we looked at used cars, he didn't talk them down and try to drive us to new vehicles. Each test drive was informative, and fun. We made several visits to the lot, and each time he treated us with patience, courtesy, and professionalism. One of the reasons we came back was because our salesman made us feel so comfortable and at ease. We never felt "attacked" at Crown, like you might sometimes feel elsewhere. Ultimately, we decided to buy a new vehicle. We talked to several different dealerships, and of all of them, we definitely got the best feel from Crown. Above all, they were always up front and honest about their pricing. There were no hidden costs, and when I signed the final papers the final cost was the same as we had initially agreed upon. Each time we were in the dealership (and there were several visits) everyone we encountered was very welcoming and friendly. I feel that as a dealership they were fair and upfront, and were also able to make a very good deal for us on a new vehicle (and we were VERY good students of what other prices were available). I can highly recommend Crown Nissan, and if you ask for Timothy you won't be disappointed.

Buying a new truck (Nissan Frontier Pro-4X) from Frank Liberatore is more like hanging out with your favorite uncle than the stereotypical car salesman everyone dreads meeting at the door. He has a great sense of humor, easy manner, is patient, and gives good advice when it comes to choosing among models. The best thing is that he is no pressure, but will do anything to help you find what you need. If he doesn't know an answer to any of your questions he won't BS you, but will go find the answers you need. He checked in with me when he said he would after I needed time to think about what and whether to buy, but didn't try to drag me inside to talk about price when I wasn't ready. Great experience -- If you want low-pressure but helpful assistance, you can't miss with Frank. Everyone else I dealt with was friendly and seemed to genuinely enjoy their jobs (a good sign that a business is run well from the top and bottom).

I prefer to get my car serviced at Nissan as they are best equipped to care for my Pathfinder. This is the only reason that I have continued to return to this dealership/service center. I repeatedly have issues with the servicemen and the services they provide and document my challenges in the surveys that are sent to me. Last time I was in the service manager pulled me into his office and voiced his displeasure with the way that I have rated their services. He started speaking to ratings 200 out of??? This, as a consumer, means nothing to me as the questions in the survey don't speak to numbers. I asked the service manager if he had read my reviews and he said no. He then asked me not to return to this service center because they are not able to make me happy. I let him know that if he had read my coments he would have a better understanding of why they were rated the way that they were. I'm not sure why surveys are sent out if they don't want to read them, especially if they are negative. Clearly they are more concerned with numbers than fixing the problems. I would not recommend going here!

Thank goodness for Jonathan and his ability and knowledge in caring for my car during a very difficult mechanical situation. I highly recommend him along with the whole team.

service is great everyone is friendly and very helpful

We have been very happy with this dealership from the purchase point to service - excellent service and very easy to deal with!

I bought my car in 2011- Tim Glenn was the salesman that I worked with. He's extremely personable, engaging? And easy to talk to. Three years later I always stop in during services to say hey and just took my daughter who is 7 months old to meet him today. He remembers where I work and makes great conversation with people of all ages. My father was with me a few years ago when I bought my car and my husband still remembers meeting him and compliments him on his ability to make a quick connection. I am confident that when the time comes I will be a return customer because of him. When I do come in for a service I always request Jim because he is also very personable, knowledgable, and has my best interest at heart. When it came to buying new tires I let him pick them out because I knew he would pick out a quality set. He also remembers a lot of the small details from our conversations like work travel and is easy to converse with. Both gentlemen are extremely professional and a true asset to any company. All the best, Tasha Gilstrap

What a wonderful carefree experience that our salesman Frank Liberatore made for us! He is the old fashioned, no pressure, car salesman that is a dying breed. We wish all car dealerships had a person like him! He listens the first time to your wants & needs and makes it happen. If we ever deal again, it would be a pleasure to work with him again. His mannerism and personality are wonderful. Anyone would be crazy to not deal with him!! We also were pleasantly surprised with the great reception and easiness that we experienced with Cindy Godfrey & Robert Williams. This dealership has it together and makes buying and trading a real pleasure instead of a drag.

Although purchasing a new vehicle is by far not our favorite thing to do, we were pleasantly surprised at the outcome of our experience. Our sales people worked hard to get us a great deal. They were low-pressure and hard working. Marcos has gone out of his way to accommodate our needs. We would definitely recommend purchasing a vehicle from Crown Nissan!

I drove from Maiden, NC to buy a car at Crown Nissan. Very impressed with their Customer Service!!