Reviews
Great place to buy or lease a car
Dean, Keison and Javier are awesome to work with. They care about the customer's needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and friendly staff
I purchased a 2015 Honda Fit last year, so I decided to do all my maitnance at the Carson Honda to make sure everything is done correctly and all the parts are Honda certified. I've had 2 oil changes, a tire rotation, and my 2 recalls done at Carson Honda and everything went very smoothly. Made an appointment online through their system which keeps all your info up to date and has all the recalls and services that you need done. With the online appointment system makes it so mush easier! The staff is very friendly and helpful. I would definitely recommend Carson Honda for all Honda maitnance. Their pricing is not bad either, and they offer a lot of deals.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very good service
Dean, Keison and Javier are great! They care about your needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales
We came back for a second car purchase & left satisfied and we'll taken care of. Thank you.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No good experience Carson Honda
This experience with Carson Honda this is NOT GOOD experience WITH the dealer they sold me a car without no inspection I have two weeks with the car I takes to the service to another dealer they and the car need oil change en one week the oil not good another thing when a buy the car the key was broken the said came next day to fixed I call and they ignore may call and the light signal one week with the car I need to repair this is because they Carson Honda inspection you guys not check the car before sale ......
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
No good customer service
My experience with Carson Honda NO GOOD because the remote is broke I did the deal on Sunday they said came next day for a new one is two weeks already and they ignore my calls to sing the contract wait so long
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Juan, thank you for bringing this to our attention. We are concerned with your review as it is not consistent with the quality of customer service that we pride ourselves on at Carson Honda. We would like to speak with you directly to learn more about your experience, as well as apologize for any inconvenience this may have caused you. Please contact our General Manager, Kris Kratky at Kris.Kratky@carsonhonda.net or 310-834-4773 Ext.226 so that we may better assist you. We hope this does not keep you from our store in the future and we would love an opportunity to earn back your trust.
The best!!
The best customer service!! From the moment I arrived they were very friendly, showed me my options and gave me the best deal. Will definitely recommend this dealer to my friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, friendly staff!!!
This was my first time getting my new car serviced and it was a pleasant experience. From the time I pulled up (right before closing) Jonathan Vera was polite and extremely helpful. Definitely recommend Carson Honda. Keep up the good work guys ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast Service
Everything went fast.. Was notified when they found a nail in my rear tire, In by 730- out by 9am Also had WIFI so I was able to work while i waited
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honda Hybrid Car Service
Par excellence in taking care of the customer especially Mr. Erwin Mauricio and his knowledge of giving you information are beyond expectations. Highly recommended and a great asset in your company. Thanks for the wonderful experienced with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase