Reviews
Cal, Liza, and Nolan all took great care of me and made me feel like I was a part of the family and their only customer. I’ve had very poor car buying experiences with other dealers in the past but West Herr now has a customer for life.
Cal, Liza, and Nolan all took great care of me and made me feel like I was a part of the family and their only customer. I’ve had very poor car buying experiences with other dealers in the past but West Herr now has a customer for life.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership professional staff outstanding maintenance crew. Everyone knew what they were doing and what had to be done.
Great dealership professional staff outstanding maintenance crew. Everyone knew what they were doing and what had to be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brought in one of our Vehicles to West Herr Jeep for service . Brooke was the Service Writer . She followed thru and made sure the car was checked over and the service was performed . She and the Service Dept did a great job.
Brought in one of our Vehicles to West Herr Jeep for service . Brooke was the Service Writer . She followed thru and made sure the car was checked over and the service was performed . She and the Service Dept did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
West Herr Chrysler Jeep completed the NYState safety inspection of my 2025 Jeep Wrangler in a prompt, courteous and professional manner…..,excellent!
West Herr Chrysler Jeep completed the NYState safety inspection of my 2025 Jeep Wrangler in a prompt, courteous and professional manner…..,excellent!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Third car My family has bought from West Herr. Very good car buying experience. Will use them again.
Third car My family has bought from West Herr. Very good car buying experience. Will use them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The west Herr service team took their time diagnosing and repairing my truck. They answered all my questions. They did a great job- which is hard to find sometimes with other dealerships.
The west Herr service team took their time diagnosing and repairing my truck. They answered all my questions. They did a great job- which is hard to find sometimes with other dealerships.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I've been going to West Herr for quite a while now but David he has great customer service. He was very helpful and made my experience great.
I've been going to West Herr for quite a while now but David he has great customer service. He was very helpful and made my experience great.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent friendly service. Always go to West Herr for my automotive service and purchasing needs.
Excellent friendly service. Always go to West Herr for my automotive service and purchasing needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service dept personnel did an excellent job installing the accessories on my 2025 Jeep Wrangler! Excellent!
The service dept personnel did an excellent job installing the accessories on my 2025 Jeep Wrangler! Excellent!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brendon was easy and fun to work with.. I recommend him. Great experience. Thank you
Brendon was easy and fun to work with.. I recommend him. Great experience. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car