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West Herr Jeep

(445 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award

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Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Jeep from DealerRater.

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I had an awesome experience. They were very professional. They were very courteous and they had me on my way. They took care of my truck. It was flawless seamless. I recommend them anytime.

I had an awesome experience. They were very professional. They were very courteous and they had me on my way. They took care of my truck. It was flawless seamless. I recommend them anytime.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I’m very happy with the way I was treated and the people I met with.I have bought many cars from west herr and they have always been very good to me.

I’m very happy with the way I was treated and the people I met with.I have bought many cars from west herr and they have always been very good to me.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recently, I bought a Dodge pickup truck from this dealership. I had a wonderful experience. The staff is very helpful and handle their customers very well.

Recently, I bought a Dodge pickup truck from this dealership. I had a wonderful experience. The staff is very helpful and handle their customers very well.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honest, has knowledge of all vehicle models and works with you to pick your vehicle without any sales pitch or pressure

Honest, has knowledge of all vehicle models and works with you to pick your vehicle without any sales pitch or pressure

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Was able to get me in the same day I called. Very professional and quick service!

Was able to get me in the same day I called. Very professional and quick service!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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My wife needed Front and Rear Brakes and Rotors, plus she had her inspection done

My wife needed Front and Rear Brakes and Rotors, plus she had her inspection done

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Cal, Liza, and Nolan all took great care of me and made me feel like I was a part of the family and their only customer. I’ve had very poor car buying experiences with other dealers in the past but West Herr now has a customer for life.

Cal, Liza, and Nolan all took great care of me and made me feel like I was a part of the family and their only customer. I’ve had very poor car buying experiences with other dealers in the past but West Herr now has a customer for life.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership professional staff outstanding maintenance crew. Everyone knew what they were doing and what had to be done.

Great dealership professional staff outstanding maintenance crew. Everyone knew what they were doing and what had to be done.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brought in one of our Vehicles to West Herr Jeep for service . Brooke was the Service Writer . She followed thru and made sure the car was checked over and the service was performed . She and the Service Dept did a great job.

Brought in one of our Vehicles to West Herr Jeep for service . Brooke was the Service Writer . She followed thru and made sure the car was checked over and the service was performed . She and the Service Dept did a great job.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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West Herr Chrysler Jeep completed the NYState safety inspection of my 2025 Jeep Wrangler in a prompt, courteous and professional manner…..,excellent!

West Herr Chrysler Jeep completed the NYState safety inspection of my 2025 Jeep Wrangler in a prompt, courteous and professional manner…..,excellent!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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