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Honda Mall of Georgia

(1,290 reviews)
Visit Honda Mall of Georgia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (888) 483-0432 (888) 483-0432
Used (888) 484-1413 (888) 484-1413
Service (888) 609-8104 (888) 609-8104

Reviews

(1,290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda Mall of Georgia from DealerRater.

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Good Service.

Fast, Clean and best price service. No one changes oil with that price and Radiator re flush was comparable to other places .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Loved my experience

Loved my salesperson Dino will return to him and send him business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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No stress purchase?

I started researching the Honda CR-V a few years ago. After 10 years owning an Accord, I have personal experience of Honda's quality. So a pre-owned vehicle should fit the bill and keep my purchase price at a manageable level as I am not trading my 226,000 mile slightly-worn Accord. Still plenty of life left but that CR-V is just too nice! On to the trauma of the actual purchase. Everyone knows this is the worst part of car ownership, right? But working with Martha and Don at Honda Mall of Georgia was actually FUN. Absolutely NO pressure with only explanations of possibilities that were available to me should I CHOOSE to have any or none of them. I signed up for the 2014 CR-V below dealer cost. What a steal! ....I mean deal. :-) I didn't think anyone would rate highly enough to trust them helping my parents find their next vehicle. But I have referred my parents to Martha; I can give no higher compliment than that. I know they will be taken care of and drive away with a new or newer vehicle at a great price. We'll done Martha Jung, well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair service for my Civiic air conditioning

Very Satisfied with the help and explanation of the air conditioning problem,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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6/10/14 Service/Repair

David was great...he answered all my questions and took care of making sure a tech (Bret) was available to listen to the noise my car was making after an appt. had been made and the service tech had already left for the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

kellyrosser7, Thank you for the positive review of our service department! We are happy to hear David was able to provide you with fast and friendly service to get you back on the road. We look forward to servicing your vehicle again in the future. Thank you, Honda Mall of Georgia

Car Service

Robyn was excellent as always!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer

Excellent Salesperson (DS Lewis)!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My visit

My car was serviced this past week and everything went great. My only complaint was that I was offered to have my car washed and vacuumed, but it didn't happen. I know that this was a bonus service, but it sure would have been great to get the bonus service completed since I have a new born.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Overall an good expereince, but...

Very good experience. Art was very friendly and my repair service was performed quickly. Only one drawback was the rear window wiper was not placed down after the car wash and without my knowledge, therefore, I got in the vehicle and was driving down the road at least couple miles until I realized it. Minor details but it was little bit of annoying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great service

I recently had my brakes serviced and Tecia was the service rep. She was great. I usually am weary of going to the dealership because of the high pressure sales techniques that I have experienced before. I NEVER felt like that at your store. With my recent experience, John was very courteous and helpful as well as Chuck. I will be bringing my car back for future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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