Reviews
Great experience
J.D did a great job working with us over the phone and holding the car until we were finished dealing with an insurance claim. Very friendly and hardworking.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Completely satisfied!
My son just purchased his first vehicle at Luxury & Imports. From the moment we arrive at the dealership to the moment he drove off in his new car, we were satisfied. Chris and Joe are awesome and were a pleasure to work with throughout the entire process. They’re very knowledgable, professional, courteous and their ‘laid back-no pressure’ personalities made the experience enjoyable and pleasant. They answered all of our questions and was helpful with their suggestions in guiding and advising my son regarding the transaction and details pertaining to it. I would definitely recommend Luxury & Imports, (specifically Chris and Joe), they have a nice selection of vehicles. Thank you, Joe and Chris, for making Jacob’s first car buying experience a positive and memorable one!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honest and focus people
I never thought would be driving away my vehicle on that faithful day but you made all happened. Bravo guys not forgetting you Chris. God job bro. Keep the fire burning Luxury and import.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Super helpful!
Everyone at Luxury & Imports was extremely helpful and kind. They answered all of my questions and made the process easy. I would recommend this dealership to anyone looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You won’t find better
We were impressed every step of the way - custom service (the department they call Internet I think), sales, finance and service. I’ve been spoiled purchasing vehicles in the past so we walked in with the bar set high. Not only do I love the SUV I drove off in, Luxury & Imports in Leavenworth fulfilled every promise they made to us. Trust is what I look for above everything else when purchasing a vehicle and Luxury & Imports in a Leavenworth completely earned our trust and our future business. I returned today to finish up a few things in the service department and Aron and his crew were wonderful to work with. It’s rare that I remember anyone’s name at any point but our experience was so great I left remembering all of them. Thank you Coop, Wrigley, JR, Chad, Aron and the last gentleman that gave me my keys today that I didn’t thank enough. You guys run a great dealership and we appreciate your help! I would give more stars if possible because when we were there Wrigley their 4 legged mascot was just chillin helping out. Any dealership that is dog friendly starts with extra points. Thank you Luxury & Imports for the great experience buying our new car, I love my new SUV! Lisa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
These guys really worked with me to help me buy my car they did everything they could to help me walk away happy Great dealers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Survey
I really appreciated the salesmen and everything seemed to go really well with the actual purchase of the car and financing. Since owning the car I have had issues with the tires on the car which I expressed concern about when purchasing the vehicle. It almost failed inspection due to the poor condition of the rear tires. Also, I took my vehicle in to get have it looked at for a check engine light and for whatever reason my warranty did not cover an emissions flap. I would have liked to see a little more effort with regards to customer satisfaction, but overall I would recommend
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Smooth and Seamless
I came in on a whim after deciding to get a new car. They did everything in their power to get me a new car. Everyone had answers for me and I didn’t feel in the dark the whole way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience. Very professional.
Great experience and very professional. I would recommend that if you are looking to purchase a nice used vehicle you should give luxury & imports a chance fulfill your needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my new 2018 Honda CRV
BIG THANKS to John Rea, ( best salesmen ever) at Luxury & Imports. I had my heart set on a 2018 diamond white Honda CRV & John was on the hunt for over a month. He finally located the car at auction & napped it for the right price. Thanks John for your persistence & helping to get the best deal ever. I love my new Honda so much. I highly recommend working with John, he’s extremely knowledgeable, extremely honest & very easy on the eyes too. Thanks John Rea!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
