Reviews
The salespeople were rude and disrespectful. I will never go back to this company for car viewing or test drives again. The experience was terrible. If I could give 0 stars, I would. There's no way I'm wasting my money and time here
The salespeople were rude and disrespectful. I will never go back to this company for car viewing or test drives again. The experience was terrible. If I could give 0 stars, I would. There's no way I'm wasting my money and time here
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great dealership for many years has helped me buy and sell cars. Finds impeccable vehicles at great prices and continues to support and care for its clients and vehicles.
Great dealership for many years has helped me buy and sell cars. Finds impeccable vehicles at great prices and continues to support and care for its clients and vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Saw a vehicle on line and called to see it was available. The salesperson answered all my questions and scheduled a test drive for the next day. The car was perfect and they had great financing options. The entire process took only 30 minutes. We will be back for sure!!
Saw a vehicle on line and called to see it was available. The salesperson answered all my questions and scheduled a test drive for the next day. The car was perfect and they had great financing options. The entire process took only 30 minutes. We will be back for sure!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Well I didn't want to write this but I guess I must. I went in to look at a car today. I had been messaging with Amanda all week getting information pictures that sort of thing. When I finally get there to look at the car I'm left alone to do my inspection and I hook up my OBDII reader. The car comes back with all ABS speed sensors error. So the computer wasn't reading any of them which means the ABS would not functional.(See attached picture). I look a little deeper and I see that only 424 miles ago where the codes cleared (see attached picture ). So they knew that it had this problem they cleared the codes drove a tank of gas roughly a little more maybe and put it back on there a lot hoping no one would notice. Now, I emailed Amanda about an hour after I left and I gave her the opportunity to correct the issues that I found. (See attached picture)She never replied. She just ghosted me. That tells me that she knew. This place is dirty and it's the worst kind where the sales people are in on it. I highly recommend going somewhere else. Pictures attached for evidence.
Well I didn't want to write this but I guess I must. I went in to look at a car today. I had been messaging with Amanda all week getting information pictures that sort of thing. When I finally get there to look at the car I'm left alone to do my inspection and I hook up my OBDII reader. The car comes back with all ABS speed sensors error. So the computer wasn't reading any of them which means the ABS would not functional.(See attached picture). I look a little deeper and I see that only 424 miles ago where the codes cleared (see attached picture ). So they knew that it had this problem they cleared the codes drove a tank of gas roughly a little more maybe and put it back on there a lot hoping no one would notice. Now, I emailed Amanda about an hour after I left and I gave her the opportunity to correct the issues that I found. (See attached picture)She never replied. She just ghosted me. That tells me that she knew. This place is dirty and it's the worst kind where the sales people are in on it. I highly recommend going somewhere else. Pictures attached for evidence.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, this is Richard. The owner of AutoLocators of Texas. Amanda had sent me that email. Unfortunately I am out of town and just saw this. We just picked up that vehicle at the auction and have only put about 65 miles on it. It passed state inspection with no problem. That could have been cleared by the previous dealer or previous owner before we got it and we had no knowledge of that I don’t appreciate you accusing us of resetting a light to pass something off as not mechanically sound. Any of my vehicles are more than welcome to have a third-party inspection and we also give a warranty on our vehicles that are certified. The Camry you looked at was certified. We have been a business for 26 years and most of our business is referrals and repeat customers as you can tell by our reviews. Sorry I did not respond to you yesterday when you sent the email, but I I feel a 1 star review is unnecessary due to our lack of knowledge. I’ll be more than happy to talk to you about that in person if you would like. Thanks
I dealt with Ricky in person amd Amanda by email. Both were very professional and helpful.
I dealt with Ricky in person amd Amanda by email. Both were very professional and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very rude staff. I tried to trade in a 2018 Cadillac with minor issues and no accidents that I’ve been paying on for 6 years, and I was turned down immediately. They have nice cars but they will never get a trustworthy buyer with the attitudes that they possess!
Very rude staff. I tried to trade in a 2018 Cadillac with minor issues and no accidents that I’ve been paying on for 6 years, and I was turned down immediately. They have nice cars but they will never get a trustworthy buyer with the attitudes that they possess!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I was very interested in the car. I received loan preapproval from USAA and was ready to visit the dealership that weekend. Yet, I was informed after all this the vehicle had damage to the left front and while the dealer would fix it ... it might sell on the lot as is. Not Good! I passed on the car on principle and bought elsewhere!
I was very interested in the car. I received loan preapproval from USAA and was ready to visit the dealership that weekend. Yet, I was informed after all this the vehicle had damage to the left front and while the dealer would fix it ... it might sell on the lot as is. Not Good! I passed on the car on principle and bought elsewhere!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ricky was super helpful through the whole process. When I asked for the Carfax he got it instantly. I really appreciated that I was given some space to examine the cars by myself. But if I ever had questions Ricky was always quick to help out. From start to finish, this was the best experience I ever had at a dealership.
Ricky was super helpful through the whole process. When I asked for the Carfax he got it instantly. I really appreciated that I was given some space to examine the cars by myself. But if I ever had questions Ricky was always quick to help out. From start to finish, this was the best experience I ever had at a dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leave several messages never answer or return my calls terrible experience and they still have in stock the Mercedes G Class that I was interested
Leave several messages never answer or return my calls terrible experience and they still have in stock the Mercedes G Class that I was interested
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Auto Locators of Texas were very easy to deal with and Amanda made sure that the whole process went smooth and easy. I highly recommend Auto Locators of Texas
Auto Locators of Texas were very easy to deal with and Amanda made sure that the whole process went smooth and easy. I highly recommend Auto Locators of Texas
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car