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Auto Locators of Texas

(76 reviews)
Visit Auto Locators of Texas
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 10:00am–6:00pm
Tuesday 10:00am–6:00pm 10:00am–6:00pm
Wednesday 10:00am–6:00pm 10:00am–6:00pm
Thursday 10:00am–6:00pm 10:00am–6:00pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 10:00am–3:00pm 10:00am–3:00pm
Sunday Closed Closed

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(972) 535-8360 (972) 535-8360

Inventory

See all 91 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Welcome to Auto Locators of Texas. ALT specializes in locating and selling late model low mileage and immaculate preowned vehicles. Our automobiles and trucks are typically priced thousands of dollars less than the major franchise super stores and are generally marked well below NADA and Kelly Blue Book values. How are we able to do this? We operate with very low overhead and modest profit margins. Most of our customers are acquired through referrals and repeat business. In addition to sales, we offer full-service maintenance and repairs to keep your vehicle running smoothly.

Service center

Phone number (972) 535-8360

Service hours

Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Locators of Texas from DealerRater.

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The salespeople were rude and disrespectful. I will never go back to this company for car viewing or test drives again. The experience was terrible. If I could give 0 stars, I would. There's no way I'm wasting my money and time here

The salespeople were rude and disrespectful. I will never go back to this company for car viewing or test drives again. The experience was terrible. If I could give 0 stars, I would. There's no way I'm wasting my money and time here

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great dealership for many years has helped me buy and sell cars. Finds impeccable vehicles at great prices and continues to support and care for its clients and vehicles.

Great dealership for many years has helped me buy and sell cars. Finds impeccable vehicles at great prices and continues to support and care for its clients and vehicles.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Saw a vehicle on line and called to see it was available. The salesperson answered all my questions and scheduled a test drive for the next day. The car was perfect and they had great financing options. The entire process took only 30 minutes. We will be back for sure!!

Saw a vehicle on line and called to see it was available. The salesperson answered all my questions and scheduled a test drive for the next day. The car was perfect and they had great financing options. The entire process took only 30 minutes. We will be back for sure!!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Well I didn't want to write this but I guess I must. I went in to look at a car today. I had been messaging with Amanda all week getting information pictures that sort of thing. When I finally get there to look at the car I'm left alone to do my inspection and I hook up my OBDII reader. The car comes back with all ABS speed sensors error. So the computer wasn't reading any of them which means the ABS would not functional.(See attached picture). I look a little deeper and I see that only 424 miles ago where the codes cleared (see attached picture ). So they knew that it had this problem they cleared the codes drove a tank of gas roughly a little more maybe and put it back on there a lot hoping no one would notice. Now, I emailed Amanda about an hour after I left and I gave her the opportunity to correct the issues that I found. (See attached picture)She never replied. She just ghosted me. That tells me that she knew. This place is dirty and it's the worst kind where the sales people are in on it. I highly recommend going somewhere else. Pictures attached for evidence.

Well I didn't want to write this but I guess I must. I went in to look at a car today. I had been messaging with Amanda all week getting information pictures that sort of thing. When I finally get there to look at the car I'm left alone to do my inspection and I hook up my OBDII reader. The car comes back with all ABS speed sensors error. So the computer wasn't reading any of them which means the ABS would not functional.(See attached picture). I look a little deeper and I see that only 424 miles ago where the codes cleared (see attached picture ). So they knew that it had this problem they cleared the codes drove a tank of gas roughly a little more maybe and put it back on there a lot hoping no one would notice. Now, I emailed Amanda about an hour after I left and I gave her the opportunity to correct the issues that I found. (See attached picture)She never replied. She just ghosted me. That tells me that she knew. This place is dirty and it's the worst kind where the sales people are in on it. I highly recommend going somewhere else. Pictures attached for evidence.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi, this is Richard. The owner of AutoLocators of Texas. Amanda had sent me that email. Unfortunately I am out of town and just saw this. We just picked up that vehicle at the auction and have only put about 65 miles on it. It passed state inspection with no problem. That could have been cleared by the previous dealer or previous owner before we got it and we had no knowledge of that I don’t appreciate you accusing us of resetting a light to pass something off as not mechanically sound. Any of my vehicles are more than welcome to have a third-party inspection and we also give a warranty on our vehicles that are certified. The Camry you looked at was certified. We have been a business for 26 years and most of our business is referrals and repeat customers as you can tell by our reviews. Sorry I did not respond to you yesterday when you sent the email, but I I feel a 1 star review is unnecessary due to our lack of knowledge. I’ll be more than happy to talk to you about that in person if you would like. Thanks

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I dealt with Ricky in person amd Amanda by email. Both were very professional and helpful.

I dealt with Ricky in person amd Amanda by email. Both were very professional and helpful.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very rude staff. I tried to trade in a 2018 Cadillac with minor issues and no accidents that I’ve been paying on for 6 years, and I was turned down immediately. They have nice cars but they will never get a trustworthy buyer with the attitudes that they possess!

Very rude staff. I tried to trade in a 2018 Cadillac with minor issues and no accidents that I’ve been paying on for 6 years, and I was turned down immediately. They have nice cars but they will never get a trustworthy buyer with the attitudes that they possess!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I was very interested in the car. I received loan preapproval from USAA and was ready to visit the dealership that weekend. Yet, I was informed after all this the vehicle had damage to the left front and while the dealer would fix it ... it might sell on the lot as is. Not Good! I passed on the car on principle and bought elsewhere!

I was very interested in the car. I received loan preapproval from USAA and was ready to visit the dealership that weekend. Yet, I was informed after all this the vehicle had damage to the left front and while the dealer would fix it ... it might sell on the lot as is. Not Good! I passed on the car on principle and bought elsewhere!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ricky was super helpful through the whole process. When I asked for the Carfax he got it instantly. I really appreciated that I was given some space to examine the cars by myself. But if I ever had questions Ricky was always quick to help out. From start to finish, this was the best experience I ever had at a dealership.

Ricky was super helpful through the whole process. When I asked for the Carfax he got it instantly. I really appreciated that I was given some space to examine the cars by myself. But if I ever had questions Ricky was always quick to help out. From start to finish, this was the best experience I ever had at a dealership.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Leave several messages never answer or return my calls terrible experience and they still have in stock the Mercedes G Class that I was interested

Leave several messages never answer or return my calls terrible experience and they still have in stock the Mercedes G Class that I was interested

Rating breakdown (out of 5):
Customer service
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Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Auto Locators of Texas were very easy to deal with and Amanda made sure that the whole process went smooth and easy. I highly recommend Auto Locators of Texas

Auto Locators of Texas were very easy to deal with and Amanda made sure that the whole process went smooth and easy. I highly recommend Auto Locators of Texas

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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