Southtowne Chevrolet Cadillac Buick GMC

It took 1.5 hrs to get an oil change ( no tire rotation or wash). Completely unacceptable

We did almost everything over the phone and it was so easy. Bennie was an awesome salesman He listened to what we wanted and made the experience very enjoyable.

Southtowne delivered the worst dealership experience I’ve had to date. It started with the first point of contact, an intern sales rep who came across dry and not welcoming. I drove about an hour to specifically see a Hummer EV that was listed as “on the lot,” only to learn it wasn’t there. The other Hummer EVs on site were reportedly in GM buy-back status, so the trip was a waste of time. To be fair, the salesperson I worked with tried to help, but it was clear he wasn’t getting support from management. I asked for preliminary numbers to understand where a deal might land; two days later I still had no figures and no follow-up from anyone. Overall, the process felt careless and disorganized, incorrect inventory information, poor communication, and zero urgency. I left frustrated and without the basic courtesy of a callback. Would not recommend based on this experience.

Everyone was friendly and very helpful. My salesman Riley was especially helpful and patient with me making choices and costs. He also walked me through setting up phone ,etc.

Quick, easy, plenty of inventory to choose from. Salesman Jack Riddle is exceptional. Knowledgable, helpful, and non presure sales was appreciated. I would recommend Mr Riddle to everyone!

We are new to the area and one thing about our move is that we wanted to find “ our dealership “. At our old house we could walk into the dealership and we knew everyone and they knew us. I told our salesman at Southtowne that we were looking for that and he kept checking in with me throughout our process of buying a new car and I truly appreciate that he not only heard me but also listened. Thank you Jon, Kenny and Daniel at Southtowne GMC for welcoming us and getting us in our beautiful Sierra AT4!

⭐⭐⭐⭐⭐ 5 Stars A Sales Manager Who Truly Sets the Standard If I could give more than 5 stars, I would. My experience with Chris Maher, Sales Manager at Southtowne GMC, was nothing short of exceptional. From the first moment we spoke, Chris showed a level of professionalism, transparency, and genuine care that you simply don’t see in the car business anymore. Chris didn’t just “try to make a deal” — he made sure the deal was right for me. He was upfront about every detail, never pushed unnecessary add-ons, and actually listened to what I wanted. That kind of honesty builds instant trust. What really stood out was his commitment to going above and beyond. He worked tirelessly to get me the exact vehicle I wanted, at a fair price, and made the entire process smooth, fast, and stress-free. Every promise he made, he kept — and in today’s world, that means everything. Southtowne GMC is lucky to have someone like Chris leading the way. He’s the reason I’ll be coming back for my next vehicle and why I’ll be telling my friends and family to do the same. If you want a car-buying experience that’s honest, efficient, and genuinely enjoyable — ask for Chris Maher. You won’t regret it.

It was a wonderful experience. Jon was very informative and helped us find exactly what we wanted!

They offered me $8000 on trade in on my car when NADA said it was worth &11300.Had to finance with them in which they gave me a high interest rate when I have excellent credit. Then they put my trade in on their website for $22000 a few days later. I’ll be refinancing soon. They’ll rob you if you let them.I wish I would have just walked out the door but my wife really wanted that car. I definitely will do no more business with them in the future.

Corey B. showed us several colors and models and when we were ready to buy, he searched and located exactly what we wanted and had it shipped to the dealership. Scheduled our appointment and drove away with our 2025 Equinox RS! Highly recommend!