Reviews
Great service representative and very timely I enjoy the
Great service representative and very timely I enjoy the staff at Rudolph Honda in El Paso
Great service representative and very timely I enjoy the
Great service representative and very timely I enjoy the staff at Rudolph Honda in El Paso
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service.
Very good service. Friendly. I liked the way they called me to let me know what my car needed.
Very good service.
Very good service. Friendly. I liked the way they called me to let me know what my car needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joel Aguirre was awesome!
Joel Aguirre was awesome! He was super informative and had great customer service. Even took the time to explain all the maintenance procedures that were done to my car. This guy is an asset to Rudolph Honda!
Joel Aguirre was awesome!
Joel Aguirre was awesome! He was super informative and had great customer service. Even took the time to explain all the maintenance procedures that were done to my car. This guy is an asset to Rudolph Honda!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service provided by Rick Biernacki in express service was
Service provided by Rick Biernacki in express service was exemplary. On the reverse the lady in service dept called me and hung up on me.
Service provided by Rick Biernacki in express service was
Service provided by Rick Biernacki in express service was exemplary. On the reverse the lady in service dept called me and hung up on me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I chose this dealership due its reputation and prior
I chose this dealership due its reputation and prior experience but this time around I was somewhat disappointed; there is no such thing as customer service after purchasing a new car. No walk around, no explanation of anything- I used YouTube to learn about my 2025 Civic and its accessories. With that said I’ll continue to ask YouTube for any questions and/or my coworkers.
I chose this dealership due its reputation and prior
I chose this dealership due its reputation and prior experience but this time around I was somewhat disappointed; there is no such thing as customer service after purchasing a new car. No walk around, no explanation of anything- I used YouTube to learn about my 2025 Civic and its accessories. With that said I’ll continue to ask YouTube for any questions and/or my coworkers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very clean everyone is very welcoming and polite very
Very clean everyone is very welcoming and polite very fast with the process and comfortable
Very clean everyone is very welcoming and polite very
Very clean everyone is very welcoming and polite very fast with the process and comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service!
Great customer service! Mike Rodarte and Heather Hinojos were a pleasure to work with. Took care of me and my family.
Great customer service!
Great customer service! Mike Rodarte and Heather Hinojos were a pleasure to work with. Took care of me and my family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Informative and responsive my needs.
Informative and responsive my needs. Parts were not available but were ordered. Lowering my gas tank to appropriate levels to allow for recall maintenance.
Informative and responsive my needs.
Informative and responsive my needs. Parts were not available but were ordered. Lowering my gas tank to appropriate levels to allow for recall maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excelente servicio y atencion de Joel, igual que de las
Excelente servicio y atencion de Joel, igual que de las personas que me llevaron a mi casa y despues fueron por mi.
Excelente servicio y atencion de Joel, igual que de las
Excelente servicio y atencion de Joel, igual que de las personas que me llevaron a mi casa y despues fueron por mi.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bad, frustrating, a week to get a replacement tire for
Bad, frustrating, a week to get a replacement tire for one of the most popular models?
Bad, frustrating, a week to get a replacement tire for
Bad, frustrating, a week to get a replacement tire for one of the most popular models?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair