Reviews
Vivian is the best!
Vivian is the best! The service was exceptional and thorough. I would highly recommend Mercedes Service to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really liked the fast service.
I really liked the fast service. They fixed my car in 2 days. I really liked everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service department ever!
Best service department ever!! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and quality, and good communication and
Excellent service and quality, and good communication and enjoyable that is all of it good bye
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Courteous,knowledgeable and on time!
Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Very professional!
Very professional! I deal with many dealerships, this one is 5 stars! They go beyond your expectations!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Very professional and quality work.
Very professional and quality work. Completely satisfied with the repairs. Will always recommend them for sales and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Service always a good experiance.
Service always a good experiance. Management and Sales are great to work with. I recommend them all the time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Failed to call me with updates.
Failed to call me with updates. Lied about how long it would take just to get me in. I was clear about needing my car for a trip the following day. She should have scheduled me for later. I also got hung up on multiple times while my car was there. It was a very uneasy feeling. Treated me with extreme disrespect all around.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review, Sandi. We apologize for any inconvenience you've experienced. We understand your frustration and want to assure you that we take your concerns seriously. Please feel free to contact us directly to discuss this matter further and provide any necessary assistance. We appreciate your feedback and will work to improve our service. Dave Bennion, General Manager daveb@kengarff.com