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Rick Hendrick Toyota Sandy Springs

(2,900 reviews)
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(2,900 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota Sandy Springs from DealerRater.

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Dealership Review

This is by far the best dealership around, the professionals here go above and beyond in every area and make every task easy and treat people with incredible service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Lee Crumpton General Manager

Buying an SUV

Very helpful in finding the car I wanted. I was very specific about the color and they searched long and hard for me so I could find what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to write this. I’m so proud of the team here daily and hearing from our clients makes me even more proud. Welcome to the Hendrick Family and thank you again! Lee Crumpton General Manager

This is our 3rd vehicle we purchased from Hendrick Toyota

This is our 3rd vehicle we purchased from Hendrick Toyota the service department is five star too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Lee Crumpton General Manager

Choosing a Toyota became an easy decision with Milton

Choosing a Toyota became an easy decision with Milton White's expert assistance. He took the time to understand my needs and preferences, going above and beyond to find the ideal model for me. Milton's commitment to customer satisfaction is evident in every interaction, making the car-buying process a pleasure rather than a chore.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Lee Crumpton General Manager

Great experience --- Sales rep Edwin and financial rep

Great experience --- Sales rep Edwin and financial rep were very professional, personable and efficient in handling everything. Thank you, will come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for your business and for your kind words. We are constantly striving for perfection in regards to our clients’ experience. Reviews like this just affirm that we are moving in the right direction! Welcome to our Hendrick Family! Lee Crumpton General Manager

I went to this dealership with my mom looking for a new

I went to this dealership with my mom looking for a new car and I am very grateful to be helped by Edwin Guevara. Not only did he speak very fluent Spanish and English but he also made the process very easy. I definitely recommend him if visiting this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Lee Crumpton General Manager

We drive to Atlanta for our big purchases for and the

We drive to Atlanta for our big purchases for and the great customer service we receive here. We are multiple time customers. Big thank you to Edwin in sales through our most recent process of buying our new 2024 Highlander!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reviews like this really brighten our day! Welcome to our family here and we look forward to being of service in the future! Lee Crumpton General Manager

Do yourself a big favor and go see Mark Brooks at Rick

Do yourself a big favor and go see Mark Brooks at Rick Hendrick Toyota Sandy Springs. The care and true dedication to help find the right vehicle that fit my needs was unmatched. Mark truly has a gift for helping people find what want and even more of what they need. So once do yourself favor and go see Mark Brooks and the crew at Rick Hendrick Toyota in Sandy Springs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to write this. I’m so proud of the team here daily and hearing from our clients makes me even more proud. Welcome to the Hendrick Family and thank you again! Lee Crumpton General Manager

Milton White is not just a salesperson; he's a genuine

Milton White is not just a salesperson; he's a genuine car enthusiast who made my Toyota purchase an unforgettable experience. His passion for the brand shone through as he patiently guided me through the features and benefits, ensuring I left with the perfect vehicle. Milton's knowledge and warmth make him an asset to any dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Lee Crumpton General Manager

My experience with Blake at Rick Hendrick's Toyota was

My experience with Blake at Rick Hendrick's Toyota was phenomenal! His expertise, friendly approach, and dedication to customer satisfaction truly stood out. Blake made the car-buying process seamless and enjoyable, ensuring I found the perfect vehicle. If you're in the market for a new car and want top-notch service, Blake at Rick Hendrick's Toyota is your guy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Lee Crumpton General Manager