Global Imports BMW

We have worked with Pete Drexler for many years now and have purchase/leased multiple cars through him. He was referred to us by close friends who have also worked with him with multiple purchases. I highly recommend him to anyone considering a BMW.

I am writing to express my disappointment with my recent experience at your BMW dealership. I had high expectations when I visited your showroom in search either of an X5 plug-in or a fully electric iX, but unfortunately my visit left me with a negative impression. Firstly, the car I was specifically looking for was not readily available. It was disheartening to learn that the next shipment would not arrive until October. As a customer, I had hoped for a more efficient and timely process, especially considering the reputation of the BMW brand. To explore other options, I inquired about a fully electric iX, only to find out that it had a recall and was not available for purchase. This lack of information regarding the recall was quite frustrating. It would have been more professional and considerate if the salesperson had informed me about this issue from the beginning when we spoke on the phone. Furthermore, I must express my disappointment with the salesperson who assisted me, Tommy. His attitude and level of service were subpar. He appeared disinterested and unhelpful throughout the entire process. As a potential customer, I expect better communication, attentiveness and a genuine effort to understand my needs and find suitable solutions. I understand that challenges can arise in any business, and unforeseen circumstances can affect inventory availability. However, it is essential for a reputable dealership like yours to maintain transparent communication with customers and provide them with accurate information. Additionally, training and coaching for sales personnel should focus on improving customer service skills to ensure a positive experience for potential buyers. Thank You for your attention to this matter and I trust that steps will be taken to prevent similar experiences in the future.

Great experience. Thank you Alan Harper and Gene Debois. They made it happen! The car is awesome. Been driving around picking up friends all over Atlanta to drive them around. Car is better than any other car in this class.

Excellent services but recommend reviewing nuances with first time EV customers i.e. how to use plug in

Dalya was the best salesperson. She was detailed, prepared and made sure I was taken care of.

My new BMW was delivered early- it’s beautiful. Everyone was friendly and personable- the sales process was easy. Looking forward to building relationships and enjoying my new X3!

Conta Global imports bmw about the ChevyTraverse I seen online. Theu set me up an ppointment to come test drive. Great customer service from the time I entered the facility.

Cooperative and mannerfull staff , shophesticated , well behavior sales people ……, all over good experience. Definitely will suggested friends & family.

Alan Harper did a great job of explaining the nuances of the car. It is my first BMW and he walked me through everything thoroughly.

This is the second car that I have purchased here. I saw an X5 they had that I was interested in, so called and set up an appointment. They were expecting me and immediately I was greeted by Derrick. Derrick my sales associate was the best I?ve had and will definitely be buying from him again. Very easy process and was very fair for both sides. I?ll be back.