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Global Imports BMW

(1,737 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (833) 546-3760 (833) 546-3760
Used (833) 547-5109 (833) 547-5109
Service (833) 546-3721 (833) 546-3721

Reviews

(1,737 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Imports BMW from DealerRater.

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Warm, friendly professionals who worked very hard to make

Warm, friendly professionals who worked very hard to make certain I was a happy customer. One of my best automotive buying experiences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Always a pleasure dealing with Pete Drexler!

Always a pleasure dealing with Pete Drexler! We have bought cars from Pete over the past 15 years and have found it to be a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Drh2550, we are very happy to have provided you with such a positive experience!

Pete Drexler made buying a new X5 an enjoyable

Pete Drexler made buying a new X5 an enjoyable experience. He is a true professional and does a great job explaining all of the details of all the options available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Friend Of Whit, we are very happy to have provided you with such a positive experience!

2019 440i cabriolet

I have been going through a rough time and wanted a fun car. I settled on a BMW 440 convertible. I specifically wanted the larger engine. After a month-long search, I found the exact car at Global Atlanta. John, Ray and Roland couldn't have been kinder and more thorough. The deal took a couple of days to put together, but in the end I drove from Greenville, SC to Atlanta to pick up my car on Friday 5/5. Roland was able to work out a plan with a warranty, since the preowned car was out of the date range of certification. The last several cars I've bought were on line and I have had them delivered. I'm so glad I went to Atlanta to meet the guys and pick up this car. I'm thrilled with my purchase--I haven't driven a funner more sporty car in years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Global Imports has been superb.

Global Imports has been superb. They've had great follow-up and even spent almost three hours-- over two sessions -- to insure I was comfortable with my X5. This is the most professional after sale team I've ever encountered!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience at Global.

Great experience at Global.Awesome customer service,all questions answered.Mladen was great .Very easy financing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Customer service or awareness at this location is

Customer service or awareness at this location is abysmal. They've struggled to diagnose issues and have left my vehicle in worse shape than when I arrived. The service manager is non-responsive and does not honor service agreements. Do not visit this dealership. Even if you schedule an appointment for simple maintenance, expect a four hour minimum wait and your car will not be cleaned. Go to one of the other metro dealerships where you can receive good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (800) 294-1853 to speak to our manager directly.

Disappointed

Once the deal was done we can?t get anyone to give us a call back. Have sent multiple emails to salesperson, have called and left messages for manager. No one will call back. Was promised a second key to my car and can?t get any help.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are disappointed to hear that you did not have a more positive experience with us at Global Imports BMW. Please reach out to us at (800) 294-1853 when you can so we can address this situation directly. Thank you and have a great day.

BMW Global Imports -Justin Lewis

There?s no other advisor to work with, but Justin Lewis. He was knowledgeable, patient and trustworthy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great dealership to do business with, they care about

Great dealership to do business with, they care about you. I always enjoy going there for all my car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!