Reviews
New class 300
We went into the Dealership to just look at a used car and we ended up buying a brand new 2016 300 because of PJ who is an excellent salesman... Extremely knowledgable about all the cars .Generally my husband dislikes car shopping PJ made our experience really great. PJ is a true gem and We will return to see PJ for our next car purchase.... He is a class act.,,
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Evan and Gwen, Thank you for choosing Mercedes-Benz of North Haven! We're glad we were able to break the mold of your previous car buying experiences. Happy driving!
Brand New Cla 250- IN LOVE
I bought a brand new 2016 Cla 250 from the Mercedes Benz of North Haven and I could not be any happier! PJ is a GREAT salesman. He worked with us, was flexible, has great time management, and has a wonderful personality! He is a professional with a comforting personality to make the buying process go smoothly and efficiently! I can not thank PJ enough!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Angelica, thank you very much for your review! Our staff work extremely hard to make sure you receive great service in a comfortable environment and we're glad that doesn't go unnoticed. We appreciate you going out of your way to do business with us, and hope you're enjoying your Mercedes CLA250.
Mister
Excellent attention from staff at the facility. Made the purchase process easy. Took time to provide answers to all our questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amenuve, thank you very much for your review! We work extremely hard to provide our customers with excellent service. We hope you are enjoying your new Mercedes-Benz!
Battery replacement
you recognized the time constraint my wife, State Senator, was under and performe the necessary work in an expedious and professional manner. We have been a customer for many years and always appreciate the way you handle our maintenance and repair needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A service
Very good service. in and out within one hour. Thanks for the fast service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jim, thank you very much for your review! We work hard to make sure you receive great service in a comfortable environment and we're glad that doesn't go unnoticed. We appreciate you going out of your way to do business with us, and hope you're enjoying your Mercedes!
Outstanding experience
Outstanding service and care... Michael Jordan handles my service needs and in all honesty... I couldn't perceive of a greater level of care They have earned my trust
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was our pleasure! We pride ourselves on customer satisfaction and knowing that you had a great experience here makes it all the better! Thank you for the great review!
A pleasurablle experience
PJ was simply excellent. From the start at responding to our first call after hours to the delivery of our C300 he was consistently helpful, informative, and honest. i would recommend him and this dealership to anyone. This is the second Mercedes I have purchase from North Haven despite having a Mercedes dealer in my home town (Fairfield).
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aussie it was really our pleasure. we are happy to have a great client base of individuals like yourself. Thank you for the great review! Enjoy your C300!
Satisfied Customer
Love Chip Attwood and will always be a loyal customer of his. He is a gentleman, has profound knowledge of his product, so to speak, and I believe he looks out for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dawn! Thanks for your astounding review. We'll be sure to let Chip know you left such a kind note. Thanks for being part of the Mercedes-Benz of North Haven family. Enjoy your Mercedes-Benz!
Hassle free purchase
They have a very friendly and helpful staff. They were not pushy and they offered me a fair price up front. This is the second Mercedes I have purchased from this dealership There are two Mercedes dealerships closer to my home but I knew the buying experience in Northhaven would be a pleasant one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A nuisance repair was delt with
Great experience with top rated techs...I never thought a dealership would be so concerened over such a minor issue..I'm glad I went there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair