Reviews
Easy to make online appointment Timely services Frequent updates during the service encounter. Appreciate the thorough review of all vehicle systems in a documented report after the service.
Easy to make online appointment Timely services Frequent updates during the service encounter. Appreciate the thorough review of all vehicle systems in a documented report after the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad scheduling your Acura MDX service online was seamless and that our team kept you informed throughout the process. It’s great to hear the thorough post-service report on your vehicle systems was helpful. We appreciate your feedback and look forward to serving you again.
They were very friendly and accommodating. They completed the work in the time we requested.
They were very friendly and accommodating. They completed the work in the time we requested.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our service team was friendly and accommodating during your Acura ILX appointment. Hailey and the team are glad we met your requested timeline and appreciate your five-star rating.
Started by a listing on the internet, ended with being very satisfied customer and wishing more dealers were like this one. Caught a car that was just listed, I have been looking for over 6 months to find that "Unicorn" of a deal and there is was! I emailed them and Blake called me within the hour! I asked a lot of questions and he had most of the answers, the ones he did not the answer for were answered by Blake within about 30 minutes when he called back. I put money down over the phone, flew there with my wife 3 days later and we drove home after signing. Both my wife and I are "car people" and we both said this was the best auto dealer transaction we have ever had. My disclaimer is while I was in Europe I purchased a Volvo through the military program and I took a trip to the factory/headquarters for Volvo. That was not a trip to a dealer so I do not count that one. Just a great overall experience and we were treated like people and not a number to add to the score sheet like most dealerships I have dealt with. Thank you to the staff that makes Vern Eide Acura be the dealership that you are. Just a great place to do business with. Shout out to Blake Budde and Ronnie Stovall you made the deal seamless and painless. We had a GREAT time with you and you made the deal SOOO MUCH BETTER! than any other auto purchase we have experienced. Thank you to your crew for getting the car ready for us to drive back to the "Tundra" of northern MN
Started by a listing on the internet, ended with being very satisfied customer and wishing more dealers were like this one. Caught a car that was just listed, I have been looking for over 6 months to find that "Unicorn" of a deal and there is was! I emailed them and Blake called me within the hour! I asked a lot of questions and he had most of the answers, the ones he did not the answer for were answered by Blake within about 30 minutes when he called back. I put money down over the phone, flew there with my wife 3 days later and we drove home after signing. Both my wife and I are "car people" and we both said this was the best auto dealer transaction we have ever had. My disclaimer is while I was in Europe I purchased a Volvo through the military program and I took a trip to the factory/headquarters for Volvo. That was not a trip to a dealer so I do not count that one. Just a great overall experience and we were treated like people and not a number to add to the score sheet like most dealerships I have dealt with. Thank you to the staff that makes Vern Eide Acura be the dealership that you are. Just a great place to do business with. Shout out to Blake Budde and Ronnie Stovall you made the deal seamless and painless. We had a GREAT time with you and you made the deal SOOO MUCH BETTER! than any other auto purchase we have experienced. Thank you to your crew for getting the car ready for us to drive back to the "Tundra" of northern MN
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted you found that rare Genesis G80 and that our team responded promptly to your questions. It was wonderful that you felt treated as individuals throughout the entire process. We hope you and your wife enjoy many great miles and a comfortable ride home to northern Minnesota.
Eli Vanden Bosch was superb and above excellent in helping ME! Thank You Donna Beck
Eli Vanden Bosch was superb and above excellent in helping ME! Thank You Donna Beck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Acura ADX maintenance. We’re pleased our service team provided attentive support. We look forward to assisting with your next service visit.
Vern Eide Acura again provided great customer service in the service department. This is very pleasing to me because no other service department has been this good in my experience.
Vern Eide Acura again provided great customer service in the service department. This is very pleasing to me because no other service department has been this good in my experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Pleasant area. Kind of spending. I feel a little pressured to add to my services
Pleasant area. Kind of spending. I feel a little pressured to add to my services
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we value your candid feedback. Thank you for choosing Vern Eide Acura, we look forward to having you as a valued customer for many years to come!
Everyone that helped me was very professional, knowledgeable and friendly. I was very pleased with all aspects of the service on our RDX
Everyone that helped me was very professional, knowledgeable and friendly. I was very pleased with all aspects of the service on our RDX
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vern Eide Acura.
Eli did a fantastic job keeping me up to date on the work being done. I always get great service at Vern Eide Acura. Everyone is very friendly and helpful!! When I pick up my car it’s always clean and ready to go. Thank You all for being so professional!!!
Eli did a fantastic job keeping me up to date on the work being done. I always get great service at Vern Eide Acura. Everyone is very friendly and helpful!! When I pick up my car it’s always clean and ready to go. Thank You all for being so professional!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Vern Eide Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Second vehicle from this dealership and salesman (Jacob). Perfectly executed and left feeling like I knew my car well!
Second vehicle from this dealership and salesman (Jacob). Perfectly executed and left feeling like I knew my car well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Excellent sales person who I continue to return to I know I have service also at this site Total package
Excellent sales person who I continue to return to I know I have service also at this site Total package
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Vern Eide Acura. We appreciate your business and hope to see you again soon!