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Vern Eide Acura

(236 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vern Eide Acura from DealerRater.

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Dropped in for some service on my MDX decided to look at the new MDX models. Austin Behnke was very helpful and knowledgeable. The whole process of buying a new car was very smooth and efficient. Highly recommend Vern Eide Acura, Austin Behnke salesman, and the Acura MDX.

Dropped in for some service on my MDX decided to look at the new MDX models. Austin Behnke was very helpful and knowledgeable. The whole process of buying a new car was very smooth and efficient. Highly recommend Vern Eide Acura, Austin Behnke salesman, and the Acura MDX.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that your service visit led to a smooth and efficient purchase of your new Acura MDX. We’re glad our team could share the expertise you needed. Thank you for recommending us and enjoy your MDX!

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Your service technicians are very helpful and courteous. Austin our salesman was very helpful , too. When we needed help trouble shoot a problem we were having with our Acura, he fixed the problem, We were very happy with our service to our Acura!

Your service technicians are very helpful and courteous. Austin our salesman was very helpful , too. When we needed help trouble shoot a problem we were having with our Acura, he fixed the problem, We were very happy with our service to our Acura!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our service and sales staff were courteous and helpful, and that we could resolve the issue with your Acura. It’s wonderful to know you’re pleased with our work. Thank you for your five-star review.

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Vern Eide Acura continues to impress me with their fast, efficient, and caring dealership! They are truly the best at what they do!!

Vern Eide Acura continues to impress me with their fast, efficient, and caring dealership! They are truly the best at what they do!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you highlighting the quick and attentive care we provided for your MDX. It’s great to know our approach made the service experience smooth. We look forward to assisting you on your next visit.

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Can’t say enough good things about Vern Eide! I have had wonderful and fast service in the body shop, service, and buying four vehicles over the years. Recently I worked with Jacob Sample buying a used Nissan Pathfinder and he was very knowledgeable about all the vehicles on the lot and helping me zero in on what would be the best fit for me. We started at the Acura location and ended up looking at more inventory in the Vern Eide system at the Mitsubishi lot seamlessly. I would highly recommend working with Vern Eide in Sioux Falls and Jacob! The Vern Eide gold program is really cool with a bunch of really life benefits and free car washes including at Silverstars!

Can’t say enough good things about Vern Eide! I have had wonderful and fast service in the body shop, service, and buying four vehicles over the years. Recently I worked with Jacob Sample buying a used Nissan Pathfinder and he was very knowledgeable about all the vehicles on the lot and helping me zero in on what would be the best fit for me. We started at the Acura location and ended up looking at more inventory in the Vern Eide system at the Mitsubishi lot seamlessly. I would highly recommend working with Vern Eide in Sioux Falls and Jacob! The Vern Eide gold program is really cool with a bunch of really life benefits and free car washes including at Silverstars!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It’s wonderful to know our body shop, service department, and sales team have kept your visits smooth and efficient over the years. We’re glad our team helped you find the right Nissan Pathfinder and that the gold program benefits and complimentary car washes have been a great fit for you.

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Good service as always. One thing that was a bit wierd is I had oil change and tire rotation. Upon resetting miles my MPG dropped to 15. Wierd but in the 100+ miles to get home it only got up to 18.6. Not sure if some recalibration was done but in heavy wind I get 20 minimum. Normal is 21-22 mpg. Havent driven any more since. Overall speedy and efficient.

Good service as always. One thing that was a bit wierd is I had oil change and tire rotation. Upon resetting miles my MPG dropped to 15. Wierd but in the 100+ miles to get home it only got up to 18.6. Not sure if some recalibration was done but in heavy wind I get 20 minimum. Normal is 21-22 mpg. Havent driven any more since. Overall speedy and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars and for trusting us with your Acura MDX’s oil change and tire rotation. We’re glad service was speedy and efficient and understand the reset MPG may read low at first, as wind or a system reset can affect those numbers. If you’d like us to assess the calibration further, please reach out to Preston in service.

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Easy to make online appointment Timely services Frequent updates during the service encounter. Appreciate the thorough review of all vehicle systems in a documented report after the service.

Easy to make online appointment Timely services Frequent updates during the service encounter. Appreciate the thorough review of all vehicle systems in a documented report after the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad scheduling your Acura MDX service online was seamless and that our team kept you informed throughout the process. It’s great to hear the thorough post-service report on your vehicle systems was helpful. We appreciate your feedback and look forward to serving you again.

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They were very friendly and accommodating. They completed the work in the time we requested.

They were very friendly and accommodating. They completed the work in the time we requested.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our service team was friendly and accommodating during your Acura ILX appointment. Hailey and the team are glad we met your requested timeline and appreciate your five-star rating.

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Started by a listing on the internet, ended with being very satisfied customer and wishing more dealers were like this one. Caught a car that was just listed, I have been looking for over 6 months to find that "Unicorn" of a deal and there is was! I emailed them and Blake called me within the hour! I asked a lot of questions and he had most of the answers, the ones he did not the answer for were answered by Blake within about 30 minutes when he called back. I put money down over the phone, flew there with my wife 3 days later and we drove home after signing. Both my wife and I are "car people" and we both said this was the best auto dealer transaction we have ever had. My disclaimer is while I was in Europe I purchased a Volvo through the military program and I took a trip to the factory/headquarters for Volvo. That was not a trip to a dealer so I do not count that one. Just a great overall experience and we were treated like people and not a number to add to the score sheet like most dealerships I have dealt with. Thank you to the staff that makes Vern Eide Acura be the dealership that you are. Just a great place to do business with. Shout out to Blake Budde and Ronnie Stovall you made the deal seamless and painless. We had a GREAT time with you and you made the deal SOOO MUCH BETTER! than any other auto purchase we have experienced. Thank you to your crew for getting the car ready for us to drive back to the "Tundra" of northern MN

Started by a listing on the internet, ended with being very satisfied customer and wishing more dealers were like this one. Caught a car that was just listed, I have been looking for over 6 months to find that "Unicorn" of a deal and there is was! I emailed them and Blake called me within the hour! I asked a lot of questions and he had most of the answers, the ones he did not the answer for were answered by Blake within about 30 minutes when he called back. I put money down over the phone, flew there with my wife 3 days later and we drove home after signing. Both my wife and I are "car people" and we both said this was the best auto dealer transaction we have ever had. My disclaimer is while I was in Europe I purchased a Volvo through the military program and I took a trip to the factory/headquarters for Volvo. That was not a trip to a dealer so I do not count that one. Just a great overall experience and we were treated like people and not a number to add to the score sheet like most dealerships I have dealt with. Thank you to the staff that makes Vern Eide Acura be the dealership that you are. Just a great place to do business with. Shout out to Blake Budde and Ronnie Stovall you made the deal seamless and painless. We had a GREAT time with you and you made the deal SOOO MUCH BETTER! than any other auto purchase we have experienced. Thank you to your crew for getting the car ready for us to drive back to the "Tundra" of northern MN

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted you found that rare Genesis G80 and that our team responded promptly to your questions. It was wonderful that you felt treated as individuals throughout the entire process. We hope you and your wife enjoy many great miles and a comfortable ride home to northern Minnesota.

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Eli Vanden Bosch was superb and above excellent in helping ME! Thank You Donna Beck

Eli Vanden Bosch was superb and above excellent in helping ME! Thank You Donna Beck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Acura ADX maintenance. We’re pleased our service team provided attentive support. We look forward to assisting with your next service visit.

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Vern Eide Acura again provided great customer service in the service department. This is very pleasing to me because no other service department has been this good in my experience.

Vern Eide Acura again provided great customer service in the service department. This is very pleasing to me because no other service department has been this good in my experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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