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Meet Carlos Castellanos

Carlos Castellanos headshot
Sales Consultant
(25 reviews)

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Reviews

Very professional and helpful.

Very professional and helpful. They worked hard to make a deal. Every concern I had was addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your visit sounds like a smooth expedition through the car-buying wilds! Our team stayed alert, professional, and ready to tackle any challenge that crossed your path. Thanks for adventuring with us. Your herd is always welcome here.

They did an excellent job searching for different

They did an excellent job searching for different options. Thank you to everyone for helping me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It takes a village to find the perfect match, and our crew loved being part of your search. Reymond, Carlos, and the team worked hard to explore every option, and it’s great to know their efforts paid off. Thank you for letting us be part of your car-finding journey!

It was a pleasant experience.

It was a pleasant experience. Answered all questions and worked with me to hit the price and Apr needed. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We love a success story with a smooth landing! Our team was determined to get you the deal that made sense, and it’s wonderful to hear they hit the mark. Thanks for giving us the chance to earn your business and make your car-buying experience a win.

It was a pleasant experience.

It was a pleasant experience. Answered all questions and worked with me to hit the price and Apr needed. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We love a success story with a smooth landing! Our team was determined to get you the deal that made sense, and it’s wonderful to hear they hit the mark. Thanks for giving us the chance to earn your business and make your car-buying experience a win.

Was a wonderful experience.

Was a wonderful experience. Did everything to help answer questions and get me the deal needed to buy the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We love a success story with a smooth landing! Our team was determined to get you the deal that made sense, and it’s wonderful to hear they hit the mark. Thanks for giving us the chance to earn your business and make your car-buying experience a win.

Was a wonderful experience.

Was a wonderful experience. Did everything to help answer questions and get me the deal needed to buy the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We love a success story with a smooth landing! Our team was determined to get you the deal that made sense, and it’s wonderful to hear they hit the mark. Thanks for giving us the chance to earn your business and make your car-buying experience a win.

I could've never imagined buying a new car would be a

I could've never imagined buying a new car would be a great experience but that is exactly what I got purchasing from Norm Reeves Honda - HB. Joe Rodriguez, Carlos Castellanos, and Bashar Qasam were clear, honest, and kind. I not only drove away with a fabulous car, but also with a great deal. Thank you all so much for making my car buying experience so wonderful! I highly recommend working with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wendy, it sounds like you worked with the dream team! Joe, Carlos, and Bashar worked together to deliver kind, honest service and get you behind the wheel. What car did you end up choosing? We hope you enjoy it for a long time!

Great price and selection of vehicles.

Great price and selection of vehicles. Not too pushy like other dealers. * Just make sure they have the vehicle you want on the lot. Otherwise you will be paying extra for them to bring it from another dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so thankful for your 5-star review! It makes our day to hear that your visit went well. Please come back and see us soon, we would love the chance to serve you again!

Salespeople here cut to the chase and saved me time.

Salespeople here cut to the chase and saved me time... still bargain please! X x x x x x x x

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there! Cutting to the chase is how we roll, so we’re thrilled it worked for you. Thank you!

Walked in to view the CR-V Hybrid and with Alex's help,

Walked in to view the CR-V Hybrid and with Alex's help, walked pout a few hours later with the car equipped as I wanted it. Alex, Carlos and the team behind these great guys made the transaction fairly easy and fair. Alex has continued to offer support thru email and te3xt messages. My options were pushed thru within a day to have installed. All-in-all, an excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex’s attentive follow‑through and our team’s efficient installation process are precisely what we strive for. Walking out with your ideal CR‑V Hybrid in just a few hours is music to our ears. Cheers to many smooth miles ahead, and let us know if you're ever interested in browsing accessories!