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Meet Edward Obando

Edward Obando headshot
Service Advisor
(68 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Overall it was a great experience and they made things,

Overall it was a great experience and they made things, good! I was strongly recommend to my friends and family to go to this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Johnny! It's wonderful to know that not only do you trust us, but you'd feel comfortable recommending us to others in your life. That tells us we're doing something right. We’re glad your experience turned into a story worth sharing, and we look forward to welcoming your crew next time.

Service rep was attentive.

Service rep was attentive. Friendly. Answered my questions and explained to me the mechanical issues. The car needs additional paint work. Directed me to a paint shop that would be reliable. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hey, Jeff. Edward navigated your service journey like a trusty co-pilot, making sure every mechanical twist and turn was clear. We’re glad he could point you toward a paint shop you can rely on, too. We hope all goes well, and if you need help with anything else, you're welcome to contact us. Thank you!

Professional, responsive, comprehensive service and

Professional, responsive, comprehensive service and service manager. Only place to go for servicing my Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're proud to be your go-to place for all things Honda service! Thank you so much for both your continued loyalty and the generous review. Whenever you need an oil change or a more complex service, we'll be here to assist you.

Edward did a phenomenal job at addressing my needs.

Edward did a phenomenal job at addressing my needs. When there was a hiccup he made the extra effort to make sure I was taken of. His friendly attitude and professionalism made this visit an extremely exceptional one and I was beyond impressed by this level of service. I highly recommend him to be an advisor for anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Even when bumps appeared along the way, Edward made sure your visit stayed smooth and easy. We’re thrilled he could make everything feel seamless. Thanks for sharing your experience. It’s the kind of story our team loves to hear!

Viviana was superb at getting my car serviced in a timely

Viviana was superb at getting my car serviced in a timely manner. Awesome customer service and informative of what my car needed. Thank you Viviana.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the shoutout! Timing and clarity are Viviana’s specialties. She’ll be happy to hear you felt taken care of and informed. Safe driving, and we’ll see you next time.

It’s great service and communication , happy I came

It’s great service and communication , happy I came through, wipe differently bring my car back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It sounds like your visit went off without a hitch. Our team loves keeping communication clear, like mission control guiding a smooth landing. We can’t wait to welcome your car back for the next perfect touchdown.

Courteous, pleasant, professional with exceptional

Courteous, pleasant, professional with exceptional standards for great service. Always keeping you updated on status of car when being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled your service experience was a first-class ride! We always aim to keep you in the loop, and thanks for enjoying the adventure with us. If you really loved your visit, we hope you'll consider recommending us to friends. Take care!

Edward is friendly and made the process fast and

Edward is friendly and made the process fast and efficient. Excellent communication! Appreciated the ability to pay remotely before we returned to the dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Patty, Edward clearly had the checkered flag in sight! 🏁 Fast, smooth, and efficient service with all the right turns is what he aims for. Thanks for letting us be part of your pit stop!

Was an amazing experience, he was very attentive and

Was an amazing experience, he was very attentive and efficient! He told me what was wrong with my car, and explained everything clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our service center tries to be a little spa for cars: efficient, relaxed, and expertly handled. Thanks for the kind words. We’ll be ready to pamper your Honda again.

My service agent Edward was extremely friendly and

My service agent Edward was extremely friendly and helpful when he saw me the next day he remembered me he understood my situation and made recommendations to show me what was needed. He did a great job. You should be proud to have a person like him working at your company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Robin. Edward remembers faces and details, and it sounds like that made all the difference for you. We are proud to have team members who treat each visit personally and thoughtfully. Thanks for calling out his care and recommendations.