Reviews
Very nice people, on time and not trying to push customer
Very nice people, on time and not trying to push customer for unnecessary service. Will recommend other to this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You nailed all the pieces perfectly, Johnny! We always aim for honest service and love hearing how it all came together. Thanks for sharing your five-star picture of the whole puzzle!
Great service, replaced my AC condenser under warranty
Great service, replaced my AC condenser under warranty and didn't charge for the diagnostic check. They did a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Now that’s what we call chill service! We’re so glad we could keep you cool and comfortable (literally) with that new AC condenser. Big thanks for trusting us to handle it under warranty and get you back on the road breezily.
Great experience.
Great experience. He is very knowledgeable, engaged and it would be a pleasure to work with again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sounds like your visit earned an A+! We’re thrilled your advisor brought both knowledge and enthusiasm to the table. That’s the kind of homework we love doing. Hope to see you again for your next service interval!
They did an excellent job searching for different
They did an excellent job searching for different options. Thank you to everyone for helping me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It takes a village to find the perfect match, and our crew loved being part of your search. Reymond, Carlos, and the team worked hard to explore every option, and it’s great to know their efforts paid off. Thank you for letting us be part of your car-finding journey!
Outstanding service.
Outstanding service. Upfront honest great customer care. Faith my salesperson was an amazing person to work with. Tony the sales manager went above and beyond to make sure that the deal worked for me. I went to at least 12 other dealers and none were that great, always came home disappointed in treatment. Norm Reeves Super Store HB was the best by far and I wish that I had gone there first.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After twelve dealerships, it sounds like you found the hidden gem you’d been searching for! Faith and Tony will be thrilled to know their honesty and care stood out from the crowd. Thanks for trusting the Norm Reeves team.
It was a pleasant experience.
It was a pleasant experience. Answered all questions and worked with me to hit the price and Apr needed. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love a success story with a smooth landing! Our team was determined to get you the deal that made sense, and it’s wonderful to hear they hit the mark. Thanks for giving us the chance to earn your business and make your car-buying experience a win.
I have always gotten great service at this dealership.
I have always gotten great service at this dealership. Everyone is always very friendly and helpful. I appreciate that everything is always explained to me so that I understand what needs to be done to my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That’s the heart of great service: clear communication and genuine care. John and the team believe that when you understand your car, you feel more confident driving it. We’re grateful you’ve trusted us over the years to keep both your vehicle and your peace of mind running strong.
The dealer and service advisor really helped me to get an
The dealer and service advisor really helped me to get an intermittent issue resolved. John is great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sounds like we solved the mystery under the hood! John and the team are always ready to investigate and bring clear solutions. We appreciate your review and trust. Thanks for letting us play detective for your car!
Viviana was excellent, I didn't have an appointment and I
Viviana was excellent, I didn't have an appointment and I wanted to buy 4 tires for my Honda CRV, she quoted me and I was done within 2 hrs and my car was washed. I only and always go to your location for service on my Honda vehicles! Thanks for the great support Abel Velasco
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Viviana really knows how to run a pit stop like a pro! Four tires, a quick wash, and you were back on the road in record time. We love that our location is your go-to track for Honda service. Thanks for trusting us with your ride!
It’s great service and communication , happy I came
It’s great service and communication , happy I came through, wipe differently bring my car back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It sounds like your visit went off without a hitch. Our team loves keeping communication clear, like mission control guiding a smooth landing. We can’t wait to welcome your car back for the next perfect touchdown.