Reviews
Overall it was good to deal with this dealership.
Overall it was good to deal with this dealership. There were some delays and call backs but, again, overall good.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thanks for the balanced feedback. We always like to know what we're doing well and how we can improve. If there's anything else we can do to earn that fifth star, let us know!
John’s professionalism and kindness is what keeps me
John’s professionalism and kindness is what keeps me coming back, because I know he’ll take care of me.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, Brandon. Thanks for spotlighting John! He's a true pro. Is there anything else we can do to make your experience better? Please feel free to provide feedback. If everything was great, consider updating your rating.
Very professional,upon arrival, was met by Ivette, , did
Very professional,upon arrival, was met by Ivette, , did the write up,was shown where customer lobby, coffee made available, was attended, & progress informed , & just an overall fabulous experience , I’ll keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love that our coffee and updates hit the spot. Ivette and the team work hard to make every visit relaxing and clear, so your “fabulous” review made our day. See you again soon.
Was an amazing experience, he was very attentive and
Was an amazing experience, he was very attentive and efficient! He told me what was wrong with my car, and explained everything clearly.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our service center tries to be a little spa for cars: efficient, relaxed, and expertly handled. Thanks for the kind words. We’ll be ready to pamper your Honda again.
Isaiah was fantastic.
Isaiah was fantastic. No hassle upfront buying experience. Would definitely recommend if you are in the market for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Isaiah will be thrilled to hear this! Thanks for rolling out the red carpet for him. We love delivering seamless, show-up-and-drive experiences and appreciate your recommendation. If you know anyone car-hunting, send them our way, and we’ll do the same for them.
No No There were no responses to my emails for 3 days
No No There were no responses to my emails for 3 days regarding getting the 2nd key fob. When I picked up the car, no one showed me the basics about how to use it, even though Christian sent me an email saying he did. He did not. I came to pick the car up, was given one key fob by him, not two, and had to wait for the car to get out of the wash bay. Christian and Reymond said quick goodbyes, and I drove away from the red carpet staging area. I feel this is poor service for someone who just paid nearly $42k in cash for the car.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for taking a moment to provide honest feedback. We always want our customers to have a red carpet quality experience, and we are sorry you felt otherwise. If you have any lingering questions or issues you'd like to address, we're here to ensure they're resolved. You can contact our General Manager, Sam Jaber, at sam.jaber@normreeves.com. Thank you.
The salesman were not pushy and very courteous and
The salesman were not pushy and very courteous and understanding of my needs and concerns which was a pleasant experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It sounds like our team measured up just right, listening carefully and stitching together an experience that truly fit your needs. We're glad you found the perfect fit. We appreciate you trusting us with such an important purchase and wish you safe travels.
Very attentive as well as polite and gave quick service
Very attentive as well as polite and gave quick service had my car ready in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So pleased we could make your visit feel effortless. That’s the kind of little shop magic our team aims for: polite faces, real attention, and no long waits. Thanks for noticing. Whenever you need to see us again, your next magical pit stop awaits.
This dealership is one of the most straight forward get
This dealership is one of the most straight forward get to the point of getting you a great deal they appreciateyour time and want to earn your trust and business, Isaiah Valencia and Johnny are some of the best salesmen I met when it comes to buying a car, will come back here or recommend friends and family when buying a Honda
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jimmy! Isaiah and Johnny sound like the ultimate copilots: keeping things straightforward, on track, and fun. No unnecessary detours, just smooth roads straight to your new deal. We’d be happy to ride along with you again whenever you’re ready for the next adventure.
Very patient and kind.
Very patient and kind. Thoughtful and well at explaining the car details and differences between different models. 10/10 experience would be recommending to friends and family! :)
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great score. We love hearing our team made the details click. Isaiah will be thrilled to know his patience and clear walk-throughs earned a 10 out of 10. Tell your friends and family we’ll roll out the same welcome for them.