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Norm Reeves Honda Superstore Huntington Beach

(2,909 reviews)
Visit Norm Reeves Honda Superstore Huntington Beach
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00am
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (833) 392-4252 (833) 392-4252
Used (833) 351-2279 (833) 351-2279
Service (833) 347-7146 (833) 347-7146

Reviews

(2,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore Huntington Beach from DealerRater.

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Tony was great and took care of all my needs.

Tony was great and took care of all my needs. Fixed the problem swiftly. Everyone at HB Honda has been beyond helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tony approached every detail with the skill of a skilled artisan, ensuring your vehicle was cared for with precision and expertise. We're so glad that the team worked seamlessly together to resolve the issue quickly. Your experience reflects the craftsmanship we aim to deliver every day. Thank you!

I do all my car business through this man right here.

I do all my car business through this man right here. Best in the biz! I never stop talking about him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Now that’s the kind of loyalty every dealership dreams of! Terrence’s got quite the fan club, and we can see why. We love that he’s earned your trust time and again. Here’s to keeping that winning streak going strong! 🙌

She was great at communicating what was broken with my

She was great at communicating what was broken with my car and looking to see if it was covered by my warranty before she called me. So she had all the answers before she talked to me. She was helpful for setting up a rental so I can make it to work while my car was getting fixed

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Sounds like your advisor worked a little bit of magic behind the curtain, Erica! From warranty checks to setting up your rental, she made sure every detail was handled before you even had to ask. That’s service that truly goes the extra mile. Thanks for sharing your experience!

Accommodating a swift I was surprised at how expensive

Accommodating a swift I was surprised at how expensive Honda Prolouge tires really are now.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Michelle! It seems John guided you through the terrain of tire options like a seasoned explorer with a map in hand. Navigating prices and choices can be tricky, and it’s great that the team helped chart a clear path. Thanks for trusting us to guide you through the process.

The process of buying a new car and brief sreturn service

The process of buying a new car and brief sreturn service was relaxed and most enjoyable.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Clayton and the team created an atmosphere as calm and balanced as a Zen garden, turning car buying and service into a relaxing experience. Every step was smooth and thoughtful, letting you enjoy the moment. We’re glad your visit left you feeling centered and satisfied, Tom. Thank you!

Overall great service.

Overall great service. Viviana was great. Thank you Thank you Thank you Thank you Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Viviana’s service was a dazzling display of care and attention, lighting up your visit like fireworks in the night sky. Your enthusiasm makes the team’s efforts feel even more rewarding. Thank you for celebrating this experience with us!

I explained to Alex what I needed checked and/or done and

I explained to Alex what I needed checked and/or done and the he gave me the cost and time estimate. He then arranged for a shuttle for me. Later he called me to tell me my car was ready for pickup and a shuttle was on the way to pick me up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Alex clearly took notes and made sure nothing was left to chance. Your Honda got VIP treatment while you stayed relaxed. Thank you so much for leaving us this review, William!

I explained to Alex what I needed checked and/or done and

I explained to Alex what I needed checked and/or done and the he gave me the cost and time estimate. He then arranged for a shuttle for me. Later he called me to tell me my car was ready for pickup and a shuttle was on the way to pick me up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Alex clearly took notes and made sure nothing was left to chance. Your Honda got VIP treatment while you stayed relaxed. Thank you so much for leaving us this review, William!

Clayton did a great job Clayton took care of my vehicle

Clayton did a great job Clayton took care of my vehicle and his work exceeded my expectations

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Clayton clearly earned a gold star! We’re thrilled your Honda got the superstar treatment it deserved. Please let us know if there's anything else we can do for you, now or down the line.

Edward explained in detail the services recommended.

Edward explained in detail the services recommended. Very pleased with him and the results. Very pleasant waiting area.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Edward orchestrated a perfect service experience! Detailed explanations, smooth results, and a pleasant waiting area? That's a true symphony of care. Thanks, Jack!