Reviews
I recently relocated to Atlanta.
I recently relocated to Atlanta. I have been bringing my 11 Lexus IS 350c here for routine maintenance. They are very thorough and professional. I Recommend to Lexus/ Toyota owners.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a thorough and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Great place, great service, my rep was great and very
Great place, great service, my rep was great and very knowledgeable and helpful and I understood everything that was going on with his help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
They're extremely helpful with an issue's that occur.
They're extremely helpful with an issue's that occur. The staff are always so eager to serve the customers with grace everytime!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Fast and realizable service.
Fast and realizable service. Alway get my car service done fast and alway doing it right
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a fast and realiable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
My advisor was very nice and knowledgeable!
My advisor was very nice and knowledgeable! He had a very positive attitude! He made the experience worth the wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a nice and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Oil change took literally all day - 6 hours.
Oil change took literally all day - 6 hours. Unacceptable wait time. And gave no update to let me know
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for bringing this to my attention. I apologize for the excessive wait time and poor customer service you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at Spakarati@Group1Auto.com. I look forward to speaking with you. Sam Pakarati Market Director Spakarati@Group1Auto.com
I was very happy with the service I received when I
I was very happy with the service I received when I brought my car in for it's 30,000 mile check up. Rahel was very helpful in the service she provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Rahel provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Nicholas assisted me this morning, he was awesome, so
Nicholas assisted me this morning, he was awesome, so nice and very professional, he gave me excellent customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Nicholas provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Love my Toyota !
Love my Toyota ! In & out in no time! Best ride to buy ! Thanks To Toyota
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Courteous, Friendly, Respectful and they always try to
Courteous, Friendly, Respectful and they always try to get me out in 2 and a half hours. Thank you Eric Matson. I appreciate you and the technicians that service my car!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Eric provided courteous, friendly, and respectful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.