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World Toyota

(3,789 reviews)
2014 state dealer award
View 2 awards
2014 state dealer award 2014 state dealer award

Reviews

(3,789 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of World Toyota from DealerRater.

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Alana Collins is an outstanding assistant service

Alana Collins is an outstanding assistant service manager!!! She is empathetic, listens well and is very knowledgeable and professional. Highly recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are thrilled that Alana provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

The service is great.

The service is great. Our representatives were very professional and helpful. Chris Terry and Isaiah were very attentive and explained the service that was going to be performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that Chris, Terry, and Isaiah provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

Courteous, thorough, patient,personable and timely.

Courteous, thorough, patient,personable and timely. Spent extra time helping show me how to restore iPhone apps

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

Consumer response

I don’t often miss a good deal but I failed to take Isaiah, my rep, advice to change the windshield wipers. Today’s tiny mist showed me I needed them replaced & the price @AutoZone was $15 higher that Isaiah quoted. “Could’da, would’da, should’da.”

STELLAR SERVICE

If you get to work with Dean as your representative, consider yourself lucky. He is professional, personable, and knowledgeable. He does his best to break down the details of the mechanics in simple terms and helps to lay out scenarios and options. My car was ready in good time and I am also thankful to the mechanics working behind the scenes for the assessment and repairs. Thank you Dean and World Toyota staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Dean went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

Service Center

I had a great experience with World Toyota service center. The service rep was very helpful and great to work with. I would return for service and recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving a five-star review and for choosing Dealership. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again.

Korey at the service side always goes out of his way to

Korey at the service side always goes out of his way to make things work! Great communication on what is being done to the truck. You have a great worker!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Korey! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

Great!

Great experience. Was easy from the moment I dropped off my truck, to when I picked up. Seamless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Great service as always surprised that they didn’t take

Great service as always surprised that they didn’t take AMEX. I have always used it here for years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are always happy to hear about the great service we provide. Thank you for your business. Always our pleasure!

Busy, efficient, polite, on time, thorough, fast,

Busy, efficient, polite, on time, thorough, fast, reasonable, patient, easy to make appointments, good follow up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for your phenomenal review. We're so glad that you found World Toyota to be polite, on time, and reliable - we strive to make our customers have the best experience!

Always great service!

I?m always in and out within 2 hours when I get my regular service here. Staff is always friendly and helpful and their waiting areas are great to still be able to get work done while I wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

World Toyota is very grateful for your patronage and is very pleased to hear that we could provide you with an exceptional experience! Thank you for the Five Star review and your business. We will continue to look forward to the pleasure of serving you again in the future!