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World Toyota

(3,789 reviews)
2014 state dealer award
View 2 awards
2014 state dealer award 2014 state dealer award

Reviews

(3,789 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of World Toyota from DealerRater.

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Service center

Excellent Customer services, on time delivery, great discounts on scheduled maintenance services. Easy to make an appointment, online or by phone, when one service adviser is not available, another adviser come to assist in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Chelsea was great!

I really liked my service representative, Chelsea Nunez. The team worked really quickly to get my car road-ready! they set me up with a well priced set of tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good experience!!!

I had an excellent experience. Mr. Hai Tran went above and beyond to ensure my success. My situation had a lot of moving parts. Tran handled everything professionally and respectfully. Thanks Mr. Tran for always response my email in a courtesy manner after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service and sales

The service was excellent. Lisa made sure I was familiar with my car and. All the features. She took the time to make sure it was the exact color and mileage that I wanted. The service person made sure I was co comfortable and made sure I was aware of everything g that was did to my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice and helpful she did a great job

Jonnika Harts , she was very nice and kind and helpful and i'm trying to send everybody I know to see her and thank you appreciate you good service😎💕

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No help

Cannot get a response to make sure my gap coverage is cancelled have called multiple time and no one can help me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeff, We truly value your business and thank you for bringing this to my attention. Please contact me directly at (678) 547-9001. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Mark Capozza | General Manager

Great considering the overall situation with the catalytic

They did all they could do in a courteous fashion considering the problem with getting parts for an 11 year old Land Cruser There was nothing anyone one could do regarding the situation except handle it in a professional manner as Stephanie did Thx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Optimal Service

I went in for a regular oil change and was surprised with a complimentary car wash as well!! Thank you World Toyota!! Thank you Criston for your exceptional customer service and attention to detail!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Tania was my service advisor and she was awesome! Service usaully takes an hour but they were finished in 30 minutes. This location is always on the top of my list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great services and staffs!

I purchased a 2017 Camry two days ago. The process was seamless and I did not wait for a long time for buying it. The true star, was in a lady named Mariam. She went out to the car with me for over two hours to look for an one that I wanted, and beyond to meet my price as well as make sure I was comfortable with the deal. She was kind, through, and knowledgeable. I really appreciated her support and patience to explain for making sure I understood every single feature of my new car. Moreover, it is amazing that she has still been taking care of my car after the sale. I will recommend this dealership for years to come. If you want to get a car, find Mariam. The car is perfect. The service was BEYOND. Five stars. I'll be seeing y'all again for the next one. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.