Reviews
Ernesto Q's customer service was excellent.
Ernesto Q's customer service was excellent. He put a smile on my face and made me glad I came to World Toyota!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
Been going to this dealership for 10+.
Been going to this dealership for 10+. Years, the sales and service side are great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! We hope you have a great day!
The service was extremely fast and the process was
The service was extremely fast and the process was efficient. Service person was friendly and answered all of my questions. The garage was busy but very clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Heidi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Everything went well.
Everything went well. The staff person was courteous and informative. I would bring my car back again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff is very professional and very friendly with
The staff is very professional and very friendly with customers not need to wait for attention
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ana, thank you for your kind review. We are happy to pass along your comments to the team here at World Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.
I’ve consistently had good experiences getting my car
I’ve consistently had good experiences getting my car serviced at World Toyota—the maintenance is reliable, and the process is usually smooth. However, I’ve noticed that the sales representatives can come across as a bit too focused on upselling, which makes the experience feel more like a sales pitch than a service visit. For example, during a recent visit, I was asked about purchasing new tires. I explained that I already had brand new tires at home and planned to have them installed soon. Despite this, I was repeatedly pressured to buy tires from them, even after clearly saying no. It left me feeling like the priority was making a sale rather than respecting my decision or looking out for my best interest.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback on your overall positive experiences with our maintenance at World Toyota. We apologize for any discomfort caused by our advisors and will make sure to address this with our team. Our goal is always to provide excellent service and prioritize our customer's best interest. We appreciate your continued support and are committed to making it right on your next visit.
This is the only Toyota location I?
This is the only Toyota location I?ve ever been to since moving back to GA and this was the first time in two years that I?ve received such exceptional service. There seems to be a high turn over rate amongst the service advisors but I was glad to had have been paired with Cesar. I can?t say enough good things about him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Hatsha, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Eric was very accommodating and helpful .
Eric was very accommodating and helpful . He assisted me in sorting out those procedures that I wanted to have performed today
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Steve, we're happy you found our staff Eric to be so supportive during your experience here at World Toyota. We are always more than happy to assist you if anything else comes up. Take care!
I’ve relied on World Toyota for over 30 years to give me
I’ve relied on World Toyota for over 30 years to give me reliable cars and then keep them going after the purchase. Getting service done on your car gives everyone a few butterflies in their stomach, but all-in-all, they always seem mostly reliable and trustworthy. When you have to have something done to your car, you know it is done right.They are definitely better than other service centers I have dealt with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The Tech advisor, Caesar was fabulous?
The Tech advisor, Caesar was fabulous??best guy World Toyota has! (I prefer short and to the point reviews?the 25 word minimum is absurd).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase