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SKCO Automotive

(87 reviews)
Visit SKCO Automotive
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–8:00pm 8:00am–1:00pm
Sunday Closed Closed
(251) 973-6400 (251) 973-6400

Reviews

(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of SKCO Automotive from DealerRater.

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Went above and beyond my expectation

I typically get my car serviced by their service dept. and this time as I was waiting to pick up my car, I was chatting with one of the sales managers and I mentioned that I have been looking for a BMW X6 with certain specific options. To my surprise, they were able to locate the exact X6 with all the options I wanted and it was within my budget. Once I agreed, it took them less than two weeks to bring the truck from Pensylvania to Mobile. I am truly amazed at their knowledge and level of service. The X6 is in immaculate condition and still has the full factory warranty. They truly went above and beyond my expectation. Two thumbs way up for them. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lawrence and Jessica West

our experience at skyco was by far the most pleasant car shopping experience we have ever had.everyone is knowledgeable courteous and downright friendly. Awesome job God bless you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely amazing

Went in just looking but found my dream car! A Mercedes 2014 at a great price. Friendly people and didn't wait all day. AA+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Knowledgeable

Very prompt response. Courteous and knowledgeable sales professionals. I would recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback.

Above and Beyond

I am a survivor of crappy car salesmen experiences. Got completely SCREWED AROUND on my last purchase from Weber Mazda. They had sold me a bottom line Hyundai Accent promising refinancing to bring my interest down within one year, but I later found out it was on the condition of buying a 25K vehicle which I couldn't afford. So, I have been driving this car which was by now falling apart.... Daydreaming that I could still step it up and get some refinancing, I filled out a form on some website, and ended up with Ian on the phone. He talked me through the "what-ifs" of upgrading. I am now the proud owner of a 2015 Nissan Versa Note. He worked over and above what would be expected, even being available when he was at home caring for his child! He got me financed at 6% below what I had previously been paying PLUS got me WAY MORE for my trade-in then I could have possibly imagined. Picking up the car and signing documents, I dealt with Danny. He was possibly the nicest, most personable and honest guy I have ever dealt with. I feel now, like my financing is in very capable hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service

Did not buy from here but the sales person I spoke with was very knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback.

Great Service, Great Price, Great Experience

I went into the dealership not knowing if they could help me in purchasing a vehicle. I left with a vehicle that was priced to fit my budget and was well maintained. The person that help me Wes was very helpful and handled everything professionally and with intergerty. I could not be more happy I decided to go to this dealership. They have earned continued business from me and my family in the future. If you are looking for a car dealer you can trust to be honest and upfront. You most definitely should visit Wes at Skco Automotive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

So rude to customers

The dealership has a good selection of vehicles but their customer service is the worst I've ever experienced. This does not apply to the salesman that helped us. Gavin was very helpful and really worked with me. If you are considering purchasing a vehicle from here, definitely ask for Gavin. The manager is also very helpful and took care of things for us. The service department is a different story. Basically, they have lied to us, called us liars, talked to us like we are idiots, act like everything is an inconvience to them, and we are not asking much at all, just what they promised us when buying the vehicle. Also, they constantly smoke cigarettes in the service bay where vehicles are being worked on and doors are open. I for one, don't want my new vehicle to smell like smoke. The list could go on and on. I would just appreciate being treated like a human being, and the service department has no idea how to do that.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Ok at best

I bought a 2008 Dodge avenger in Feb 2015 the check engine light was on so they put it in the shop to work on it. They had to buy a new part from the Dodge dealership and put it on. Even though they put the new part on and it had a warranty that came with it they refuse to work on it anymore. While all that was going on I recommend a friend to buy a vehicle from them and in turn her family bought three vehicles from there. The lady had a GMC SUV and they told her it was still in warranty but in fact the warranty was expired and when her transmission went out they found out it had no warranty on it.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great service, excellent price, wonderful experience.

I came in to buy a Chevy Silverado and met Billy Keene, the easiest salesman I have ever dealt with. Billy took the afternoon test driving me on the 3 trucks I had interest in. He was very knowledgeable about the vehicles. I could tell he was a pro salesman, but his humble demeanor was that of country boy with education. When it came time to do the finance paperwork, he filled me in on some finance tips that I will teach to my children. He got the price down a full $1,500 from the advertised price. Though my credit wasnt great, the APR he got me was good. He promises me a was wax and buff, and even tossed in a tank of gas. I told him I needed my payment at $500, it is $480. Sales Manager Joe is to thank for that. Joe made sure our tires were replaced and that our truck was serviced after we bought. Service worker Brandy was a big help too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.