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Hampton Toyota

(1,385 reviews)
Visit Hampton Toyota
Sales hours: 7:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–7:00pm 7:00am–6:00pm
Tuesday 7:00am–7:00pm 7:00am–6:00pm
Wednesday 7:00am–7:00pm 7:00am–6:00pm
Thursday 7:00am–7:00pm 7:00am–6:00pm
Friday 7:00am–7:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 221-6674 (866) 221-6674
Used (888) 355-6345 (888) 355-6345
Service (888) 437-4309 (888) 437-4309

Reviews

(1,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampton Toyota from DealerRater.

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Todd was great and easy to work with.

Todd was great and easy to work with. Todd answered all of our questions and was patient with us as we considered several options. We'd definitely work with Todd and Hampton Toyota again. Thanks, Todd!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We are glad to hear you had a great experience with Todd at Hampton Toyota! Thank you for choosing Hampton Toyota we appreciate your business! Enjoy your new ride!!

Win Win with Ninh!

Win Win with Ninh! Mr. Ninh was very helpful with answering all questions although I did not have many. Mr. Ninh was not only professional but very courteous. He made the process of purchasing a vehicle very easy and comfortable. Ask for Mr. Ninh on your next visit.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Charlie for the positive review! We are glad to hear you had a great experience here with Ninh and at Hampton Toyota! Thank you for choosing Hampton Toyota, we appreciate your business! Enjoy your new ride!!

I had an excellent experience with the "No Pressure"

I had an excellent experience with the "No Pressure" sales approach. Curtis Leger was incredibly patient, accommodating my requests to view multiple cars—some more than once—without hesitation. He answered all my questions with expertise, from engine specs to tire pressure details, and his jovial personality and great sense of humor made the process enjoyable. It’s clear he loves his job, and I’d seek him out again for future car purchases. He deserves a raise! The finance officer was equally impressive, mastering all the financial details and securing a better interest rate than my bank offered. The entire staff provided exceptional service. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We are glad to hear you had a great experience here at Hampton Toyota and with Curtis! We thank you and appreciate your business here at Hampton Toyota! Enjoy your new ride!

The experience at Hampton Toyota was very good.

The experience at Hampton Toyota was very good. Told Mr. Dallas Freeman that we were looking for a dependable first car for our daughter and he made it happen. Thank you for making my daughter so very happy. Will definitely consult you when in the market for another vehicle in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and your kind words! We are so glad to hear that you had a great experience with Dallas and here at Hampton Toyota! We appreciate your business and thank you for choosing Hampton Toyota! Enjoy your new ride!

We have purchased 2 vehicles from Hampton.

We have purchased 2 vehicles from Hampton. Each time Ninh was our salesperson and he was very helpful and courteous. The service was efficient and quick and we would definitely go back if we need to.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We appreciate your business and glad to hear you had a positive experience with Ninh both encounters! Thank you for choosing Hampton Toyota we appreciate it! Enjoy your new ride!!

Todd was very helpful in getting us the vehicle we

Todd was very helpful in getting us the vehicle we wanted. Thank you very much!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We are happy to hear you had a great experience with Todd and at our dealership! We appreciate your business and thank you for choosing Hampton Toyota! Enjoy your new ride!

Hampton Toyota was an exceptional dealership to work with

Hampton Toyota was an exceptional dealership to work with while purchasing our vehicle. The inventory, staff and overall experience made it a pleasure doing business with them. The salesman worked to ensure our needs were met and we were satisfied.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We appreciate your business and thank you for choosing Hampton Toyota! Enjoy your new ride!

Mr. Chacon was very professional and kind. He was very

Mr. Chacon was very professional and kind. He was very friendly, patient and helpful. He is the best seller! He helped us a lot during our purchase process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We are happy to hear you had a great experience with Wilberth! We appreciate your business here at Hampton Toyota! Enjoy your new ride!!

We had a disappointing experience with this dealership,

We had a disappointing experience with this dealership, particularly due to the actions of the manager. A week prior to our return visit, we had received a written quote for a vehicle from another manager and a salesperson. Based on that agreement, we sold our existing vehicle in preparation for the purchase. However, when we came back to proceed, The manager dismissed the previously agreed-upon pricing in an unprofessional manner, even referring to it as “xx” while speaking in hushed tones. He then disrupted the transaction by turning off the salesperson’s computer, effectively preventing us from placing a deposit on the vehicle we had selected. When we returned again in an effort to move forward, we found that the numbers had changed significantly, with no clear explanation. Throughout our interactions, The manager chose to speak about us indirectly with other staff instead of addressing us openly and respectfully. The entire experience left us feeling misled and disrespected.

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  • Overall experience 1.0
  • Does not recommend this dealer
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0 people out of 0 found this review helpful.

I have nothing but wonderful words to say about my

I have nothing but wonderful words to say about my dealings with Todd at Hampton. Starting with a simple phone call from an online inquiry, I never felt any pressure. He answered my questions, let me know what was available and asked ME when he could contact me again if I didn’t make it to the dealership. I made it earlier than expected, he showed me a Grand Highlander that met all of my wishlist (and much much more), got me a great number on my trade and still didn’t pressure when we started talking numbers. It’s very refreshing to be given time to make a decision. I hadn’t intended to purchase that day. I thought I was going to make a future deal…I got lucky! I was introduced to the service department and told where to go for anything I’ll need. Candace in the financing department was also amazing…very good explanations and no pressure! I have no doubt that anything I’ll need will be handled!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us a review! We are happy to hear you had such a great experience here at Hampton Toyota with Todd and Candace! We appreciate your business and thank you for choosing Hampton Toyota! Enjoy your new ride!!