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Hampton Toyota

(1,394 reviews)
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Sales hours:
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Sales Service
Monday 7:00am–7:00pm 7:00am–6:00pm
Tuesday 7:00am–7:00pm 7:00am–6:00pm
Wednesday 7:00am–7:00pm 7:00am–6:00pm
Thursday 7:00am–7:00pm 7:00am–6:00pm
Friday 7:00am–7:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 221-6674 (866) 221-6674
Used (888) 355-6345 (888) 355-6345
Service (888) 437-4309 (888) 437-4309

Reviews

(1,394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampton Toyota from DealerRater.

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Great experience, Josh was also great and very helpful I

Great experience, Josh was also great and very helpful I definitely would recommend going here .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're so glad you enjoyed working with Josh and we hope to see you again next time here at Hampton Toyota!

I would like to commend Donnie Davis on his customer

I would like to commend Donnie Davis on his customer service expertise - straightforward, transparent, professional and without pressure! I have had the privilege of purchasing 2 Toyota's at Hampton from Donnie and have been extremely pleased with his service each time! His knowledge of vehicles is incredible. The Highlander was purchased sight unseen, and everything was exactly as depicted when it arrived. No surprises, nothing! Donnie delivered as promised! Hampton Toyota went above and beyond when they hired Donnie Davis as a Sales Representative. He is prompt, efficient, professional, precise and very courteous which was certainly appreciated. I would highly recommend Donnie to others. You won't regret it! Special thanks to: The sales manager (Tosha Stein) - was super attentive and came by several times to make sure we were satisfied with the service! The finance person (Candace Comeaux) - was amazing to work with. Simplified the process and ensured I received all Toyota's rebates. Awesome Team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with Donnie and the team at Hampton Toyota! We appreciate your recommendation and look forward to being of service again in the future!

Working with Toyota Hampton was very easy.

Working with Toyota Hampton was very easy. Everything was black and white and straight to the point which made the buying process much simpler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy you found the process straightforward at Hampton Toyota. Your feedback means a lot to us. Enjoy your new vehicle!

Dallas was an excellent salesman!

Dallas was an excellent salesman! We will be back for our next purchase...thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Amy! We look forward to seeing you again — enjoy your new ride! - Hampton Toyota

todd was very sweet.

todd was very sweet. i went in told him the car i wanted and we got started. he made me feel heard and very welcome to sit with him at his desk. he didn’t make me feel like i couldn’t do it but encouraged me to do it . todd all the way !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I purchased a used 2022 4 Runner SR 5 with 46,000 Miles

I purchased a used 2022 4 Runner SR 5 with 46,000 Miles and was disappointed when I picked it up after Hampton keeping it for 2 days and supposedly thoroughly inspected it. When I opened the hood I noticed that all the fluids including the power steering, brake and radiator coolant were low. Also the air filter and cabin filter were extremely dirty. Which tells me the service department didn’t even probably open the hood. They did say they changed the oil but there was no sticker on the windshield so who knows if they did that! Very disappointing customer service!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're very sorry to hear about your recent experience with us and appreciate you taking the time to share your feedback. After speaking with our service manager and reviewing the safety inspection records, we confirmed that the vehicle passed all safety checks and was deemed safe to operate. That said, we sincerely apologize if certain maintenance items were overlooked or not up to your expectations. This is not the standard of service we strive to provide, and we understand how frustrating this must have been, especially after trusting us with your purchase. Your feedback has been shared with our team so we can continue to improve our process and ensure a better experience for future customers.

Kayla Roy was awesome.

Kayla Roy was awesome. Communication was clear, and she kept me updated on the process along the way. I never had to wait long to meet with financing, Jessica was quick! All around pleased. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Aaron was very down to earth, easy to talk to, and eager

Aaron was very down to earth, easy to talk to, and eager to answer questions!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We are so glad to hear you had a great experience with Aaron and here at Hampton Toyota! Enjoy your new ride!

I have purchased all my cars and trucks from Hampton

I have purchased all my cars and trucks from Hampton Toyota and of course always had the best salesman ever.. Chai!!! We love Chai so much and of course my pick for service is Dulsey that’s my girl!!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We are so glad to hear you had a great experience with Chai! Thank you for choosing Hampton Toyota we appreciate your business!! Enjoy your new ride!

This whole team is awesome I can't really send names I

This whole team is awesome I can't really send names I guess it was Mr Nihm, Josh, Leslie Jessica.... And I apologize for the ones I forgot but you guys are awesome you got me a car today you worked with me and were patient I want to thank you all guys from the welcoming team to the inspection team. My visit from front door to back door was excellent my exit was perfect thank you you guys Marie Zizi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We are so glad to hear you had such a great experience here at Hampton Toyota! Our team always strives for the best at welcoming our customers! Thank you for choosing Hampton Toyota and we appreciate your business! Enjoy your new ride!