New 866-221-6674 Dealer Website
Used 888-355-6345 Email Dealer
Service 888-437-4309

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Sales Closed
Service Closed
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 2:00 PM
Sun Closed
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Reviews

4.3
Average based on 32 reviews
  • Best car-purchasing experience I?ve ever had

    After planning and searching for several months, I found the pre-owned 2012 Camry SE I was looking for at Hampton Toyota. Working with the Inter...

    Dealer Response

    Its was a pleasure working for you Mrs. Bland. We greatly appreciate your business.Enjoy your Beautiful Camry! :)Hampton Automotive General Manager


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    After planning and searching for several months, I found the pre-owned 2012 Camry SE I was looking for at Hampton Toyota. Working with the Internet Sales Department was a pleasure, the staff were very professional, knowledgeable and extremely courteous. Tom Webb provided outstanding assistance, support and attention throughout the process. Tom is helpful, knowledgeable, and genuinely committed to the customer's happiness. Charles Boatmon, the finance manager, was professional, efficient and friendly with the financials and answered all my questions. Hampton seems to actually care about their customers. If you have any doubts, talk to Heather Janecke, the customer relations manager. Overall, Hampton provided the best car-purchasing experience I?ve ever had.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Its was a pleasure working for you Mrs. Bland. We greatly appreciate your business.Enjoy your Beautiful Camry! :)Hampton Automotive General Manager


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  • Toyota Avalon

    Really really bad service unfriendly , and unprofessional

    Dealer Response

    Benjamin, our goal is to provide exemplary service to our customers. We are sorry to see that you did not feel as if you received that. We would l...


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    Really really bad service unfriendly , and unprofessional

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Benjamin, our goal is to provide exemplary service to our customers. We are sorry to see that you did not feel as if you received that. We would like the chance to discuss this with you further. Please reach out to Robie Choate, our Internet Sales Manager, at 337-984-5010 ext. 202.


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  • Good Service but my 2013 Avalon was damaged

    I brought my 2013 Toyota Avalon in for scheduled maintenance last year. Everything went well as usual. That weekend I washed my car at home like I...

    Dealer Response

    Michael, we are sorry to hear that you have experienced unsatisfactory service here and would like to speak with you further. Please contact our S...


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    I brought my 2013 Toyota Avalon in for scheduled maintenance last year. Everything went well as usual. That weekend I washed my car at home like I normally do and noticed the right front mud flap was bent out and scratched. I continued to wash the area and saw that the rocker panel was scraped and pain strings visible. I called to complain and they said to bring it in asap. I brought it in the next day and my Service advisor sent me Likes paint and Body for an estimate. The estimate included a door ding on the drivers side which I purchased coverage for. I brought the car back to Hampton and my Service Advisor said she checked around to see if anyone ran over anything while my car was in for service and no one fessed up so she concluded maybe my Wife ran over something and didn't realize. I called her and she told me she didn't run over anything. I've written several complaints regarding this matter and I haven't received one reply. This is bad business especially since I have been a long time customer dating back to 1994 when I purchased my 1994 Mitsubishi Galant. Someone in Management needs to address this complaint.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, we are sorry to hear that you have experienced unsatisfactory service here and would like to speak with you further. Please contact our Service Manager Tom Jardell at 855-971-9966 so that we can discuss a possible resolution to this matter.


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2004

Welcome to Hampton Toyota, located in Lafayette, LA, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. For great deals on a New or Used Car Hampton Has it. Lots of Used cars here in Lafayette. Your local Used Cardealership. We offer excellent sales and service, either through our showroom, or our web store, available 24 hours a day, 7 days a week. Our staff is prepared to assist you with any of your automotive needs: we can help with the purchase, finance, or the service of a new or pre-owned Toyota. Simply put, we represent Toyota...known for delivering dependable, reliable cars, trucks, SUVs, CUVs, and vans. We carry a full line of: Prius, Corolla, Camry, Yaris,Camry Hybrid, Matrix, Venza, Avalon, Rav4, Highlander, Highlander Hybrid, 4Runner, Sequoia, Tacoma, Tundra, Land Cuiser and FJ Cruiser. You name it, we have it...or we can get it. Pre-owned? We have access to just about any kind of vehicle you can imagine. Remember us on LA 167, Johnston St. Come by and shop or begin by browsing our web site. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership. See why so many people are taking advantage of the HAMPTON EXPERIENCE!

"Hampton Has It!"