Ferman BMW

Everything was great. Tom was good. The only thing I knocked it down to a 4 was they didn't honor the CarMax purchase price, instead just did some Jedi mind tricks to move some numbers. Jeff with accounting was great

In and out no problem. Took in in Sat morning got out in about 45 minutes

Always a great experience and very professional Sal takes great care of us and my car

Ferman BMW provides Excellent service. The staff are knowledgeable, friendly and attentive every time I go there.

Ferman BMW dealership has not disappointed me in any way since the day I walked in to look at BMW vehicles. I was never a big fan of the brand, but my salesperson took the time to explain the cars to me and I was impressed. The subsequent maintenance visit was fast and comprehensive.

The team was Courteous, friendly and knowledgeable. They were able to answer any questions I had.

Very friendly staff . Roy is very professional in explaining everything that's going on with the car and is kind keeping me up dated.

Not only service is very Proffesional and prompt but in finance; kudos to Mr. Clever for his excellent advice and profesionalismo

The diagnostics that was performed failed to catch the problem with the top radiator flaps . I was told that since it was only a one time fault that everything is fine , however two days after I picked up the car the check engine light came back and the flaps were stuck in an open position .when I called asking for help and advice my concerns were completely ignored . Since o had no options I have submitted a complaint and report to BMWNA. Very disappointed and wish I went to a different bmw dealer instead.

Ferman BMW Service does an outstanding job of taking care of all service the car needs. They are cordial, and quick. I like the video review of the vehicle for potential issues.