Ferman BMW

Always a great experience and very professional Sal takes great care of us and my car

The diagnostics that was performed failed to catch the problem with the top radiator flaps . I was told that since it was only a one time fault that everything is fine , however two days after I picked up the car the check engine light came back and the flaps were stuck in an open position .when I called asking for help and advice my concerns were completely ignored . Since o had no options I have submitted a complaint and report to BMWNA. Very disappointed and wish I went to a different bmw dealer instead.

Ferman BMW Service does an outstanding job of taking care of all service the car needs. They are cordial, and quick. I like the video review of the vehicle for potential issues.

Not only service is very Proffesional and prompt but in finance; kudos to Mr. Clever for his excellent advice and profesionalismo

Very friendly staff . Roy is very professional in explaining everything that's going on with the car and is kind keeping me up dated.

Dan was great, very accommodating to my schedule. He was informative and patient, addressing all of my concerns until I felt comfortable moving forward with the purchase.

Thomas and the Ferman auto group were nothing but pleasant to deal with. They helped me out every step of the way, and were still there to answer my questions the following week to ensure I was happy with the vehicle. Professional to say the least, Thomas was by far the best customer service/sales advisor I have ever had the pleasure of working with. They are still working with me to ensure I know every function that this car offers, thanks again to all that helped throughout the process.

Extremely professional. Made the process seamless. Would highly recommend them to anyone looking for a vehicle. I will be a returning and loyal customer to them.

I've done this 5 times. Please stop sending texts. Stop sending texts to my phone. Thank you.

Great communication. Efficient and transparent service and repairs. Andrew was prepared when I showed up before and after service, an with the loaner car. 5 star service all around.