Reviews
Everything was excellent and William did a phenomenal job
Everything was excellent and William did a phenomenal job ensuring I was happy and that the process was smooth!
Everything was excellent and William did a phenomenal job
Everything was excellent and William did a phenomenal job ensuring I was happy and that the process was smooth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service for the oil change was fast went over a few
service for the oil change was fast went over a few things to do next on my car. Sal kept me informed while waiting for my car
service for the oil change was fast went over a few
service for the oil change was fast went over a few things to do next on my car. Sal kept me informed while waiting for my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service at Ferman is always exceptional.
The service at Ferman is always exceptional. Sal always does a great job at keeping me informed when I bring my car in for service.
The service at Ferman is always exceptional.
The service at Ferman is always exceptional. Sal always does a great job at keeping me informed when I bring my car in for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roy was wonderful.
Roy was wonderful. I've worked with him over the years and he's always on top of communication and urgency with repairs. Quality customer service.
Roy was wonderful.
Roy was wonderful. I've worked with him over the years and he's always on top of communication and urgency with repairs. Quality customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It exceeded my expectations Everything was done quickly
It exceeded my expectations Everything was done quickly in a timely manner It exceeded my expectations. Everything was done quickly in a timely manner. Everything was nice and clean and Jaime provided information regarding my warranty.
It exceeded my expectations Everything was done quickly
It exceeded my expectations Everything was done quickly in a timely manner It exceeded my expectations. Everything was done quickly in a timely manner. Everything was nice and clean and Jaime provided information regarding my warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service And Sal’s hospitality is always a
Always great service And Sal’s hospitality is always a 10. Scheduling is easy and always available.
Always great service And Sal’s hospitality is always a
Always great service And Sal’s hospitality is always a 10. Scheduling is easy and always available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great vibe no pressure, clean well kept showroom with a
Great vibe no pressure, clean well kept showroom with a good selection of cars for viewing. Dealing with the staff was a pleasant experience, and not having a trade didn’t bog down transaction as well. Great dealership to do business with!
Great vibe no pressure, clean well kept showroom with a
Great vibe no pressure, clean well kept showroom with a good selection of cars for viewing. Dealing with the staff was a pleasant experience, and not having a trade didn’t bog down transaction as well. Great dealership to do business with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Incredibly easy to deal with, especially after going to
Incredibly easy to deal with, especially after going to other dealerships (including the Tampa BMW location). I consider myself a customer for life thanks to the ease of the transaction.
Incredibly easy to deal with, especially after going to
Incredibly easy to deal with, especially after going to other dealerships (including the Tampa BMW location). I consider myself a customer for life thanks to the ease of the transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
I have been going to Ferman for 6 years and I have a good
I have been going to Ferman for 6 years and I have a good relationship with sales and service representatives. I trust them and I like them
I have been going to Ferman for 6 years and I have a good
I have been going to Ferman for 6 years and I have a good relationship with sales and service representatives. I trust them and I like them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have working with Sal for years.
I have working with Sal for years. He's always easy to work with and is very honest
I have working with Sal for years.
I have working with Sal for years. He's always easy to work with and is very honest
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair