Reviews
My x5 had a recall issue.
My x5 had a recall issue. Problem was resolved at Ferman but BMW official correspondence indicated it was an approximate repair time of 2-3 hours. My car was in the shop over 24 hours.
My x5 had a recall issue.
My x5 had a recall issue. Problem was resolved at Ferman but BMW official correspondence indicated it was an approximate repair time of 2-3 hours. My car was in the shop over 24 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Someone scratched my steering wheel on my brand new
Someone scratched my steering wheel on my brand new $100,000 2026 BMW M3. I was extremely upset.
Someone scratched my steering wheel on my brand new
Someone scratched my steering wheel on my brand new $100,000 2026 BMW M3. I was extremely upset.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Got in and out quick, no real complaints.
Got in and out quick, no real complaints. This is the seven more words requested
Got in and out quick, no real complaints.
Got in and out quick, no real complaints. This is the seven more words requested
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Car was priced well an arrived as described.
Car was priced well an arrived as described. Overall great experience I will definitely recommend my friends and family to Ferman BMW for their next car
Car was priced well an arrived as described.
Car was priced well an arrived as described. Overall great experience I will definitely recommend my friends and family to Ferman BMW for their next car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’d like to commend the salesperson and the entire sales
I’d like to commend the salesperson and the entire sales and service staff for the outstanding experience. Their professionalism, courtesy, and efficiency ensured my BMW purchase went smoothly from start to finish.”
I’d like to commend the salesperson and the entire sales
I’d like to commend the salesperson and the entire sales and service staff for the outstanding experience. Their professionalism, courtesy, and efficiency ensured my BMW purchase went smoothly from start to finish.”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
The dealership was difficult when handling my Lemon X5,
The dealership was difficult when handling my Lemon X5, but after the process and effort to get me into a good car, my new x3 has been a delight to drive and the dealership is now very responsible to help me resolve problems quickly.
The dealership was difficult when handling my Lemon X5,
The dealership was difficult when handling my Lemon X5, but after the process and effort to get me into a good car, my new x3 has been a delight to drive and the dealership is now very responsible to help me resolve problems quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with service advisor Jamie She was very
I worked with service advisor Jamie She was very professional and customer oriented A real pleasure to work with
I worked with service advisor Jamie She was very
I worked with service advisor Jamie She was very professional and customer oriented A real pleasure to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was excellent across the board Bob Murray
My experience was excellent across the board Bob Murray and his team made purchasing our BMW a painless experience. Everyone was exceptional! I will definitely refer all of my friends to the dealership in addition to going back ourselves.
My experience was excellent across the board Bob Murray
My experience was excellent across the board Bob Murray and his team made purchasing our BMW a painless experience. Everyone was exceptional! I will definitely refer all of my friends to the dealership in addition to going back ourselves.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Class act dealership.
Class act dealership. Professional. Respectful. Answered all my questions, made me very happy that I choose Ferman.
Class act dealership.
Class act dealership. Professional. Respectful. Answered all my questions, made me very happy that I choose Ferman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good professional experience Willy was great and
Very good professional experience Willy was great and Charles It was good that the process take too long. Support staff was great
Very good professional experience Willy was great and
Very good professional experience Willy was great and Charles It was good that the process take too long. Support staff was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair