Reviews
He went ABOVE AND BEYOND from the very start!
He went ABOVE AND BEYOND from the very start! He was quick with thorough and consistent with follow through, honest, trustworthy and overall just a genuine nice person. It was worth the 4.5hr drive from Boca Raton to Ferman for this purchase! We had such a great experience that we even asked Dallas to keep an eye out for another vehicle we gave him the specs of as will be buying my daughter a car as well in the next few months too.
He went ABOVE AND BEYOND from the very start!
He went ABOVE AND BEYOND from the very start! He was quick with thorough and consistent with follow through, honest, trustworthy and overall just a genuine nice person. It was worth the 4.5hr drive from Boca Raton to Ferman for this purchase! We had such a great experience that we even asked Dallas to keep an eye out for another vehicle we gave him the specs of as will be buying my daughter a car as well in the next few months too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ferman has an excellent staff.
Ferman has an excellent staff. I had a great experience. I would definately recommend to others!
Ferman has an excellent staff.
Ferman has an excellent staff. I had a great experience. I would definately recommend to others!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience from start to finish.
Great experience from start to finish. Staff was professional, helpful, and made the entire process easy and stress-free.
Great experience from start to finish.
Great experience from start to finish. Staff was professional, helpful, and made the entire process easy and stress-free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional staff.
Very professional staff. Comfortable waiting area. Always a pleasure to have Ferman BMW provide services.
Very professional staff.
Very professional staff. Comfortable waiting area. Always a pleasure to have Ferman BMW provide services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's a great dealership, I have 2 BMWs and always take
It's a great dealership, I have 2 BMWs and always take them there for service. Roy has been helping and he's always great in explaining what needs to be done and has great technical expertise.
It's a great dealership, I have 2 BMWs and always take
It's a great dealership, I have 2 BMWs and always take them there for service. Roy has been helping and he's always great in explaining what needs to be done and has great technical expertise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had an excellent experience working with Josh.
We had an excellent experience working with Josh. He was responsive, proactive, and moved quickly to secure the deal without any unnecessary delays. Communication was clear throughout the process, and his sense of urgency made the entire experience smooth and efficient. We truly appreciated Josh's professional and commitment to getting things done right.
We had an excellent experience working with Josh.
We had an excellent experience working with Josh. He was responsive, proactive, and moved quickly to secure the deal without any unnecessary delays. Communication was clear throughout the process, and his sense of urgency made the entire experience smooth and efficient. We truly appreciated Josh's professional and commitment to getting things done right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
The service guy, Sal, was fantastic, but very unhappy
The service guy, Sal, was fantastic, but very unhappy that they missed doing a tire recognition thing which we told him was happening. Now it's going to be a headache to get it back there to do this service as we are in Clearwater. I would've given a five if this wasn't missed.
The service guy, Sal, was fantastic, but very unhappy
The service guy, Sal, was fantastic, but very unhappy that they missed doing a tire recognition thing which we told him was happening. Now it's going to be a headache to get it back there to do this service as we are in Clearwater. I would've given a five if this wasn't missed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I felt welcomed, not pressured, felt Tom had my best
I felt welcomed, not pressured, felt Tom had my best interest and he was amazing to do business with.
I felt welcomed, not pressured, felt Tom had my best
I felt welcomed, not pressured, felt Tom had my best interest and he was amazing to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Every body was super nice.
Every body was super nice. I was very comfortable talking to you all and got a good deal
Every body was super nice.
Every body was super nice. I was very comfortable talking to you all and got a good deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sticker on the car MSRP was lower than the MSRP shown in
Sticker on the car MSRP was lower than the MSRP shown in paperwork for selling the car. When I asked why there is a difference of $2,262, he said there is nothing he can refund me and it happened due to someone in finance having a fat finger and typing the wrong number. The car I bought is 2026 BMW M2 and paid over $71K
Sticker on the car MSRP was lower than the MSRP shown in
Sticker on the car MSRP was lower than the MSRP shown in paperwork for selling the car. When I asked why there is a difference of $2,262, he said there is nothing he can refund me and it happened due to someone in finance having a fat finger and typing the wrong number. The car I bought is 2026 BMW M2 and paid over $71K
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car