Reviews
Very friendly staff .
Very friendly staff . Roy is very professional in explaining everything that's going on with the car and is kind keeping me up dated.
Very friendly staff .
Very friendly staff . Roy is very professional in explaining everything that's going on with the car and is kind keeping me up dated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not only service is very Proffesional and prompt but in
Not only service is very Proffesional and prompt but in finance; kudos to Mr. Clever for his excellent advice and profesionalismo
Not only service is very Proffesional and prompt but in
Not only service is very Proffesional and prompt but in finance; kudos to Mr. Clever for his excellent advice and profesionalismo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan was great, very accommodating to my schedule.
Dan was great, very accommodating to my schedule. He was informative and patient, addressing all of my concerns until I felt comfortable moving forward with the purchase.
Dan was great, very accommodating to my schedule.
Dan was great, very accommodating to my schedule. He was informative and patient, addressing all of my concerns until I felt comfortable moving forward with the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thomas and the Ferman auto group were nothing but
Thomas and the Ferman auto group were nothing but pleasant to deal with. They helped me out every step of the way, and were still there to answer my questions the following week to ensure I was happy with the vehicle. Professional to say the least, Thomas was by far the best customer service/sales advisor I have ever had the pleasure of working with. They are still working with me to ensure I know every function that this car offers, thanks again to all that helped throughout the process.
Thomas and the Ferman auto group were nothing but
Thomas and the Ferman auto group were nothing but pleasant to deal with. They helped me out every step of the way, and were still there to answer my questions the following week to ensure I was happy with the vehicle. Professional to say the least, Thomas was by far the best customer service/sales advisor I have ever had the pleasure of working with. They are still working with me to ensure I know every function that this car offers, thanks again to all that helped throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely professional.
Extremely professional. Made the process seamless. Would highly recommend them to anyone looking for a vehicle. I will be a returning and loyal customer to them.
Extremely professional.
Extremely professional. Made the process seamless. Would highly recommend them to anyone looking for a vehicle. I will be a returning and loyal customer to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
I've done this 5 times.
I've done this 5 times. Please stop sending texts. Stop sending texts to my phone. Thank you.
I've done this 5 times.
I've done this 5 times. Please stop sending texts. Stop sending texts to my phone. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication.
Great communication. Efficient and transparent service and repairs. Andrew was prepared when I showed up before and after service, an with the loaner car. 5 star service all around.
Great communication.
Great communication. Efficient and transparent service and repairs. Andrew was prepared when I showed up before and after service, an with the loaner car. 5 star service all around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super clean place with excellent customer service.
Super clean place with excellent customer service. Very informative, friendly, and genuinely attentive. Highly recommend
Super clean place with excellent customer service.
Super clean place with excellent customer service. Very informative, friendly, and genuinely attentive. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was our second time coming back and to see Joe.
This was our second time coming back and to see Joe. I purchased my vehicle about a year ago and now this purchase was for the wife. Joe is the best salesman I have ever dealt with. I will never purchase anywhere else other than Ferman BMW and will always use Joe Callipare as my salesman.
This was our second time coming back and to see Joe.
This was our second time coming back and to see Joe. I purchased my vehicle about a year ago and now this purchase was for the wife. Joe is the best salesman I have ever dealt with. I will never purchase anywhere else other than Ferman BMW and will always use Joe Callipare as my salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant service, npt sure why the oil was low
Very pleasant service, npt sure why the oil was low though because I brought it in a few mo's ago.
Very pleasant service, npt sure why the oil was low
Very pleasant service, npt sure why the oil was low though because I brought it in a few mo's ago.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
