Reviews
Andrew is great with customer service.
Andrew is great with customer service. Explains everything well. Glad to have him as my service advisor.
Andrew is great with customer service.
Andrew is great with customer service. Explains everything well. Glad to have him as my service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great dealership .
great dealership .Aaron worked with me to get the best deal.this is 3rd or fourth car I have gotten thers
great dealership .
great dealership .Aaron worked with me to get the best deal.this is 3rd or fourth car I have gotten thers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Process was simple and all under warranty.
Process was simple and all under warranty. Service advisor Sal was straightforward and communicated throughout.
Process was simple and all under warranty.
Process was simple and all under warranty. Service advisor Sal was straightforward and communicated throughout.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer experience.
Excellent customer experience. Everyone is very friendly and professional. Good communication during and after sale.
Excellent customer experience.
Excellent customer experience. Everyone is very friendly and professional. Good communication during and after sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone I worked with was kind and patient.
Everyone I worked with was kind and patient. All of my concerns and questions were answered. Gary Mack cared enough about my satisfaction with my new X5 that he sent me a text after the sale. Once again he answered questions. This was the first time a dealership salesperson reached out to me after the sale was completed. Thank you for an outstanding experience and a truly stunning vehicle.
Everyone I worked with was kind and patient.
Everyone I worked with was kind and patient. All of my concerns and questions were answered. Gary Mack cared enough about my satisfaction with my new X5 that he sent me a text after the sale. Once again he answered questions. This was the first time a dealership salesperson reached out to me after the sale was completed. Thank you for an outstanding experience and a truly stunning vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with BMW Ferman was great!
My experience with BMW Ferman was great! It took me about a week to test drive a few cars, but everyone, especially Dave, was patient with me. No one tried to rush me into a car, instead, I was informed of the specifics I needed to make an informed decision. Thanks
My experience with BMW Ferman was great!
My experience with BMW Ferman was great! It took me about a week to test drive a few cars, but everyone, especially Dave, was patient with me. No one tried to rush me into a car, instead, I was informed of the specifics I needed to make an informed decision. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just a great experience!
Just a great experience! They are always willing to help and go above and beyond to make sure you are happy- including transferring vehicle if you are out of state!
Just a great experience!
Just a great experience! They are always willing to help and go above and beyond to make sure you are happy- including transferring vehicle if you are out of state!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience at the Ferman BMW dealership —
I had a great experience at the Ferman BMW dealership — everything went smoothly from start to finish. Willy Patti was outstanding to work with — professional, friendly, and made the entire process simple and stress-free. Overall, the service was excellent and left me very impressed.
I had a great experience at the Ferman BMW dealership —
I had a great experience at the Ferman BMW dealership — everything went smoothly from start to finish. Willy Patti was outstanding to work with — professional, friendly, and made the entire process simple and stress-free. Overall, the service was excellent and left me very impressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great maintenance team on site to take care of our needs
Great maintenance team on site to take care of our needs a sales team as we wait.
Great maintenance team on site to take care of our needs
Great maintenance team on site to take care of our needs a sales team as we wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew at Ferman BMW service is always friendly and
Andrew at Ferman BMW service is always friendly and efficient. I don’t plan to take my X5 to any other dealerships for service.
Andrew at Ferman BMW service is always friendly and
Andrew at Ferman BMW service is always friendly and efficient. I don’t plan to take my X5 to any other dealerships for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair