Reviews
Really good service.
Really good service. Quick. Good communication. I will be going back there for all my services.
Really good service.
Really good service. Quick. Good communication. I will be going back there for all my services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every trip to Ferman for service is always a fast and
Every trip to Ferman for service is always a fast and efficient experience. And the quality of work is excellent. Sal is the the best!
Every trip to Ferman for service is always a fast and
Every trip to Ferman for service is always a fast and efficient experience. And the quality of work is excellent. Sal is the the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex Wolf was excellent!
Alex Wolf was excellent! He is a fantastic representative of the brand. The car was beautiful and exactly as described. We had a hiccup with being assured financing that was no longer offered due to Dec to Jan promo. That was the only thing that wasn't stellar.
Alex Wolf was excellent!
Alex Wolf was excellent! He is a fantastic representative of the brand. The car was beautiful and exactly as described. We had a hiccup with being assured financing that was no longer offered due to Dec to Jan promo. That was the only thing that wasn't stellar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice and very good person to work with good
Very nice and very good person to work with good personality and good communication skills
Very nice and very good person to work with good
Very nice and very good person to work with good personality and good communication skills
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased 3 cars from your dealership.
I have purchased 3 cars from your dealership. Excellent everything ?? Very good feeling after getting my car serviced.
I have purchased 3 cars from your dealership.
I have purchased 3 cars from your dealership. Excellent everything ?? Very good feeling after getting my car serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m very happy with my service appointment at Feeman, I
I’m very happy with my service appointment at Feeman, I didn’t wait long and the car was washed for me. Everyone was very polite.
I’m very happy with my service appointment at Feeman, I
I’m very happy with my service appointment at Feeman, I didn’t wait long and the car was washed for me. Everyone was very polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I drive all the way from Springhill because I truly get
I drive all the way from Springhill because I truly get the best service here
I drive all the way from Springhill because I truly get
I drive all the way from Springhill because I truly get the best service here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They missed ordering a part when I first brought my BMW
They missed ordering a part when I first brought my BMW in for repair to rear wiper but they took care of it after I pointed it out. When I brought it back in a second time to get the part installed they forgot, they comped me and I didn’t have to pay for the part. That’s the right approach - made good on their mistake.
They missed ordering a part when I first brought my BMW
They missed ordering a part when I first brought my BMW in for repair to rear wiper but they took care of it after I pointed it out. When I brought it back in a second time to get the part installed they forgot, they comped me and I didn’t have to pay for the part. That’s the right approach - made good on their mistake.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service great salesman went smooth Very satisfied
Great service great salesman went smooth Very satisfied with whole experience Dealership was very neat and had plenty inventory
Great service great salesman went smooth Very satisfied
Great service great salesman went smooth Very satisfied with whole experience Dealership was very neat and had plenty inventory
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My x5 had a recall issue.
My x5 had a recall issue. Problem was resolved at Ferman but BMW official correspondence indicated it was an approximate repair time of 2-3 hours. My car was in the shop over 24 hours.
My x5 had a recall issue.
My x5 had a recall issue. Problem was resolved at Ferman but BMW official correspondence indicated it was an approximate repair time of 2-3 hours. My car was in the shop over 24 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
