Reviews
Sal was amazing coordinating the process with the appraiser the adjuster and me the customer I chose Ferman because of Sal
Sal was amazing coordinating the process with the appraiser the adjuster and me the customer I chose Ferman because of Sal
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Drop off was great, but communication with advisor was poor. She couldn't tell me when my car was ready
Drop off was great, but communication with advisor was poor. She couldn't tell me when my car was ready
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
The dealership has changed since I owned my previous BMW X3 which I also purchased from Ferman. I used to get a loaner car when I brought in for any service that was overnight. I also noticed every time I bring my card in for serving. It seems that they are suggesting I get four new tires.
The dealership has changed since I owned my previous BMW X3 which I also purchased from Ferman. I used to get a loaner car when I brought in for any service that was overnight. I also noticed every time I bring my card in for serving. It seems that they are suggesting I get four new tires.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Efficient and friendly service! I had a great experience with Sal who resolved my problem quickly.
Efficient and friendly service! I had a great experience with Sal who resolved my problem quickly.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This place is great! Always good service and the sales process was easy and transparent. William Almand always makes sure the car is fixed right the first time.
This place is great! Always good service and the sales process was easy and transparent. William Almand always makes sure the car is fixed right the first time.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Facility is always clean welcoming and Sal is always helpful Sal old always provides me with a full understanding of the work that's being done and what could be coming up
Facility is always clean welcoming and Sal is always helpful Sal old always provides me with a full understanding of the work that's being done and what could be coming up
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jamie was attentive to detail and very communicative. I appreciated her effort and making sure I was informed on the status of my car and answered any questions I had.
Jamie was attentive to detail and very communicative. I appreciated her effort and making sure I was informed on the status of my car and answered any questions I had.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ferman has been consistently great for us over the years. Always reliable, honest, fair. Special call-out to SAL…we like/value him as our Advisor!
Ferman has been consistently great for us over the years. Always reliable, honest, fair. Special call-out to SAL…we like/value him as our Advisor!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Working with Bob, Charlie and all the finance guys during the sale made it easy and didn’t feel like a typical car purchase. Would definitely recommend.
Working with Bob, Charlie and all the finance guys during the sale made it easy and didn’t feel like a typical car purchase. Would definitely recommend.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We bought a used mini from Sara and I was so impressed with her Service, I came back to buy a brand new one the same week.
We bought a used mini from Sara and I was so impressed with her Service, I came back to buy a brand new one the same week.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car