Reviews
Excellent treatment.
Excellent treatment. No over selling, no pressure Very quick, helpful and professional Easy to deal with through the internet
Excellent treatment.
Excellent treatment. No over selling, no pressure Very quick, helpful and professional Easy to deal with through the internet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent treatment.
Excellent treatment. No over selling, no pressure Very quick, helpful and professional Easy to deal with through the internet
Excellent treatment.
Excellent treatment. No over selling, no pressure Very quick, helpful and professional Easy to deal with through the internet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
He was helpful and kept me updated throughout the
He was helpful and kept me updated throughout the process. Answered all of my questions
He was helpful and kept me updated throughout the
He was helpful and kept me updated throughout the process. Answered all of my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sal always helps to address every issue and concern I
Sal always helps to address every issue and concern I have when I bring my car in for service
Sal always helps to address every issue and concern I
Sal always helps to address every issue and concern I have when I bring my car in for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sal and Ferman are the best!
Sal and Ferman are the best! Great in every way. Work with me on scheduling, loaner car, communication, fair pricing, getting 'deals' for me when available. Most importantly, they don't try to 'upsell' me on things that are t really necessary
Sal and Ferman are the best!
Sal and Ferman are the best! Great in every way. Work with me on scheduling, loaner car, communication, fair pricing, getting 'deals' for me when available. Most importantly, they don't try to 'upsell' me on things that are t really necessary
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MSRP on the car sticker was lower than MSRP used for
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Good afternoon Umesh, Thank you for sharing your concern — I truly understand how frustrating pricing questions can feel, especially when something doesn’t seem to match what you expected. I want to reassure you that the price you paid was not over MSRP; it was actually below MSRP. As with any purchase, there is the initial asking price and then the final price that comes from our negotiation together. The amount you paid was the mutually agreed‑upon figure — one that ended up being lower than both the asking price and the manufacturer’s suggested retail price. If anything, still feels unclear or if you’d like to review the details together, I’m here and happy to walk through it with you. Your satisfaction means a lot to us. Karl Alvarez Assistant General Manager Ferman BMW/MINI of Palm Harbor 727-785-3900 x 5264 office kalvarez@ferman.com
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
MSRP on the car sticker was lower than MSRP used for paperwork When asked about over $2000 difference, he said someone had fat finger and nothing can be done about this mistake
David, was great from the start.
David, was great from the start. Provide all the information and was quick with his response. He listened and provided the information and solution based on our needs. He delivered 100%, came to the dealership and everyone is so friendly it felt like family. Meet Joe and he was fantastic, the entire process was hassle free and made it so quick and easy. I would 100% recommend this dealership to friends or family. One of the best car buying experience and we have both plenty of cars before. Thank you all for your great service.
David, was great from the start.
David, was great from the start. Provide all the information and was quick with his response. He listened and provided the information and solution based on our needs. He delivered 100%, came to the dealership and everyone is so friendly it felt like family. Meet Joe and he was fantastic, the entire process was hassle free and made it so quick and easy. I would 100% recommend this dealership to friends or family. One of the best car buying experience and we have both plenty of cars before. Thank you all for your great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience when I purchased my first car
I had a great experience when I purchased my first car there in 2020 and had the same experience with the latest purchase
I had a great experience when I purchased my first car
I had a great experience when I purchased my first car there in 2020 and had the same experience with the latest purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was up to the BMW standard of excellence.
Service was up to the BMW standard of excellence. Thanks for the complimentary Uber ride home.
Service was up to the BMW standard of excellence.
Service was up to the BMW standard of excellence. Thanks for the complimentary Uber ride home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at this dealership has been very helpful and
Everyone at this dealership has been very helpful and accommodating. Love this location and their staff
Everyone at this dealership has been very helpful and
Everyone at this dealership has been very helpful and accommodating. Love this location and their staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car