Ferman BMW

We bought our 5th Mini and 1st BMW from this dealer. That should indicate how I feel about this dealership.

We bought our 5th Mini and 1st BMW from this dealer. That should indicate how I feel about this dealership.

Easy to schedule an appointment. Sal and the team are always honest and fair. I trust them 100 %

Great service. Team kept me updated the whole time and was impressed with their work

Wait time was reasonable given what I had done. Service advisor was helpful and professional

Very professional. Nick was helpful and knowledgeable. I drive from st Pete to palm Harbor to use Ferman vs the dealer here in St pete. Much better service

Your service center was so professional that BMW is currently number one on my list for my next car. I also bought an extended warranty because I liked the way Sal and Leah treated me as a customer.

The service department was inefficient, I even reach out to the manager who told me that he will call me back to try to find out the issue in my car, he never called back. I’m am disappointed with their lack of response and care. My car still having issues and they basically refused to check on the issue indicating that the car is performing good while under their care. I even sent them a video of the issue but I didn’t receive any feedback. My car has a warranty and they refused to fix it!

I was very pleased with my service. My service advisor, Jamie, was exceptionally helpful and very customer oriented. She represents Ferman BMW very well.

It was perfect. No waiting, excellent loaner experience, and good service. Jessica always does a great job for me.