Ferman BMW

They missed ordering a part when I first brought my BMW in for repair to rear wiper but they took care of it after I pointed it out. When I brought it back in a second time to get the part installed they forgot, they comped me and I didn’t have to pay for the part. That’s the right approach - made good on their mistake.

Really good service. Quick. Good communication. I will be going back there for all my services.

Every trip to Ferman for service is always a fast and efficient experience. And the quality of work is excellent. Sal is the the best!

Great service great salesman went smooth Very satisfied with whole experience Dealership was very neat and had plenty inventory

My x5 had a recall issue. Problem was resolved at Ferman but BMW official correspondence indicated it was an approximate repair time of 2-3 hours. My car was in the shop over 24 hours.

Someone scratched my steering wheel on my brand new $100,000 2026 BMW M3. I was extremely upset.

Got in and out quick, no real complaints. This is the seven more words requested

Car was priced well an arrived as described. Overall great experience I will definitely recommend my friends and family to Ferman BMW for their next car

I’d like to commend the salesperson and the entire sales and service staff for the outstanding experience. Their professionalism, courtesy, and efficiency ensured my BMW purchase went smoothly from start to finish.”

The dealership was difficult when handling my Lemon X5, but after the process and effort to get me into a good car, my new x3 has been a delight to drive and the dealership is now very responsible to help me resolve problems quickly.