Meet Jacob Fansher

Outstanding customer service. Jacob, our sales rep, was very knowledgeable and courtesy. After purchasing the Santa Cruz, he patiently described and demonstrated all the little details about the vehicle. He answered all of our questions even though some of them were repeat question. The entire staff is commendable from the sales rep to the financial advisor. We are extremely happy with our purchase and the service provided by Edmond Hyundai.

Would not honor advertised price. We drove 1200 miles only to be told the price was incorrect because we didn't qualify for all the discounts reflected in the advertised price. Wanted to charge $4000 more before adding on taxes and dealers fees. Would give 0 stars if possible.

Great through purchase process. No-pressure. We bought certified pre-owned and only came with one key fob which we mentioned prior to leaving with new car. They promised to locate key fob and get in touch with us. Multiple calls later after numerous no response to messages, I finally reached salesperson again and was told the car was traded in with only one key fob. Would have been nice to get response on first call or better yet, have them supply new key fob after we’d spent over $24,000 on vehicle.

I just purchased a new 2024 Santa Fe and this dealership provided top notch service all the way around! No pressure just simply an enjoyable car buying experience. All the staff prioritized my happiness and kept customer satisfaction and the ease of doing business as their top focus. Thank you, Brian, Jacob, Steven, and Jeff!! I can’t think of anything you could have done better.

This dealership made me feel like they truly wanted my business. They weren’t pushy, listened to how the timing needed to be right, found the car I wanted, and the incentives I needed to make it happen. I chose the inconvenience of driving to Edmond, when I live close to Tulsa, because they brought me the right deal!

Review for Edmond Hyundai First of all, I wanted to give a shout out to THE whole Edmond Hyundai family from the cleaning team up to the ownership. What beautiful facility you have. I’d like to first thank Jacob for reaching out in the early stages of my looking at making a purchase of the Ioniq 5. Creating rapport is very important when making a major purchase of any kind and having that, made this purchase that much easier. Although you were busy with another customer, you trusted Habass to take care of me and he was funny from the get go and I knew then, that the process of my purchasing a Ioniq 5 was all but inevitable. I say this because I had also gotten approved for an auto loan on a used Ioniq 5 from an establishment I will not reveal because of my own will. Habass offered me to drive, but I insisted that I was good, so he offered to drive and we took it on a test drive. The Ioniq 5 already sold itself, but to hear how eloquently Habass described everything and how it worked while driving, which made things so much easier for me. He would literally go thru everything to make sure I understood before we got back to the dealership. He would ask me how I felt and I was honest and told him I like what I was seeing and that the car sold itself and I was definitely doing to buy. It was just a matter of buying that day or waiting till the next week. We get back to the office and he ask me about my trade which it got the info on it. I had done a trade offer from the Edmond website and told him what the offer was, but he wanted to get a more concrete trade value with my vehicle being there. Once back in the office and sat down, Habass asked me a few questions about what I was looking for, pulled out his paper and started writing down some information of mine and by this time Bryan came by and asked about the trade in and got my keys to get a full value. While he was gone Habass had gotten some information from finance on what it would take to earn my business. He explained everything to me about different options and what they mean. Bryan my man, I want to thank you for being so funny and down to earth and paying attention to my needs and wants after returning from getting the trade. You got the ball rolling after getting the information from Habass. The fact that you all worked your magic to even lower my payments from the original convo, is a REAL testament of working for the customer and earning their business. After going over the paperwork, we looked at a few numbers and asked if we can get this price range with payments, can we earn your business? About an hour later, Bryan comes back with good news and after we talked, I was giving my downpayment to go with the trade in and the rest is history. Next it was finance and Steven was absolutely awesome from talking to him the night before and getting the funds to him for the downpayment. He very knowledgable of everything financial from warranties and explained all in full detail, so that he made sure I didn’t leave the dealership not knowing what I was signing for versus what wasn’t part of the deal. The prep team, thank you for making sure the vehicle was cleaned and fully charged when I took ownership. Jacob, I want to thank you for closing everything out, while walking me thru EVERY function of my Ioniq 5, making sure I was ok before leaving the dealership. You made the transition so much easier and the drive home was that much better, knowing I was giving top notch instruction on how everything worked.

First of all, I wanted to give a shout out to THE whole Edmond Hyundai family from the cleaning team up to the ownership. What beautiful facility you have. I’d like to first thank Jacob for reaching out in the early stages of my looking at making a purchase of the Ioniq 5. Creating rapport is very important when making a major purchase of any kind and having that, made this purchase that much easier. Although you were busy with another customer, you trusted Habass to take care of me and he was funny from the get go and I knew then, that the process of my purchasing a Ioniq 5 was all but inevitable. I say this because I had also gotten approved for an auto loan on a used Ioniq 5 from an establishment I will not reveal because of my own will. Habass offered me to drive, but I insisted that I was good, so he offered to drive and we took it on a test drive. The Ioniq 5 already sold itself, but to hear how eloquently Habass described everything and how it worked while driving, which made things so much easier for me. He would literally go thru everything to make sure I understood before we got back to the dealership. He would ask me how I felt and I was honest and told him I like what I was seeing and that the car sold itself and I was definitely doing to buy. It was just a matter of buying that day or waiting till the next week. We get back to the office and he ask me about my trade which it got the info on it. I had done a trade offer from the Edmond website and told him what the offer was, but he wanted to get a more concrete trade value with my vehicle being there. Once back in the office and sat down, Habass asked me a few questions about what I was looking for, pulled out his paper and started writing down some information of mine and by this time Bryan came by and asked about the trade in and got my keys to get a full value. While he was gone Habass had gotten some information from finance on what it would take to earn my business. He explained everything to me about different options and what they mean. Bryan my man, I want to thank you for being so funny and down to earth and paying attention to my needs and wants after returning from getting the trade. You got the ball rolling after getting the information from Habass. The fact that you all worked your magic to even lower my payments from the original convo, is a REAL testament of working for the customer and earning their business. After going over the paperwork, we looked at a few numbers and asked if we can get this price range with payments, can we earn your business? About an hour later, Bryan comes back with good news and after we talked, I was giving my downpayment to go with the trade in and the rest is history. Next it was finance and Steven was absolutely awesome from talking to him the night before and getting the funds to him for the downpayment. He very knoweldgable of everything financial from warranties and explained all in full detail, so that he made sure I didn’t leave the dealership not knowing what I was signing for versus what wasn’t part of the deal. The prep team, thank you for making sure the vehicle was cleaned and fully charged when I took ownership. Jacob, I want to thank you for closing everything out, while walking me thru EVERY function of my Ioniq 5, making sure I was ok before leaving the dealership. You made the transition so much easier and the drive home was that much better, knowing I was giving top notch instruction on how everything worked. In closing, if you want a model of how a dealership is run and treats its customers with the utmost respect, attention to detail, their wants and needs, look no further than the Edmond Hyundai family. I promise you will be taken care of and if I could give 20 stars, I would. Not because I got a purchase from them, but because of how calm this dealership made me feel when I walked thru the doors. I felt no stress, no pressure at all and because of buildi

We bought one vehicle on a Wednesday and was so happy that we went back and bought another one two days later. Jacob was our salesperson. He was attentive, knowledgeable and very accommodating. Steven our finance manager really looked after our well being in these transactions. Ask for Jacob if you are looking to buy.

We bought two cars from Jacob! We highly recommend him! It felt that he was watching out for our best interest. We were fortunate to have him as our salesman.