Reviews
Thanks for such a fast response to repairing my vehicle.
Thanks for such a fast response to repairing my vehicle. You all did a great job. Customer service was amazing they booked me the same day for diagnostic.
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- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jonathan, thank you so much for your kind words about your experience here at South Charlotte Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.
I already explained to the staff what the problem was
I already explained to the staff what the problem was from the other dealership that I took my car to in Concord thinking that the recall would be taken care of after turning my car over to them at South Boulevard Hyundai to only find out that my VIN number was excluded from the repair Which cost me money that I did not expect to pay. I felt like they should?ve checked with Hyundai about the recall before running a diagnostic on my car and call me to let me know that my car was not covered and if they were to run a diagnostic, I would be charged with. I want to accept the repair fees or not then I would have felt like they were giving me an option to proceed with it diagnostic I just felt like I was not given an option after letting them know ahead of time while I was bringing them my vehicle, knowing what the problem was so I was charged for what I already knew. I was bringing my car in for thinking it would be taken care of because it was a recall.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Andre, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (704) 912-0331 to share more details about your visit so we can make things right.
Experience over all was great.
Experience over all was great. Nice people, clean facility. The sales people were not overly pushy. Am I at twenty five required words yet for this review?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at South Charlotte Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Britney met me at my car as soon as I drove in.
Britney met me at my car as soon as I drove in. She got all my information and directed me to the waiting area. The work was done in great time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Barbara, we are pleased to hear of your experience with us here at South Charlotte Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Easy in and out.
Easy in and out. Service bays are immaculate, waiting area was comfortable. Performed an ECU update along with two minor recall checks and standard oil change/ tire rotation
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Casey, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been a customer of South Charlotte Hyundai for
I have been a customer of South Charlotte Hyundai for some time, superior service always!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly and knowledgeable, they do the job right the
Friendly and knowledgeable, they do the job right the first time. Always quality work. Would not take my car anywhere else. I will buy my car from them too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbara, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at South Charlotte Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Great experience.
Great experience. Friendly staff. Facility was very clean and Cammie is always so helpful and nice. Wait was not long. I was in and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Andrea, we're glad to hear our staff took such great care of you! Here at South Charlotte Hyundai we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Great experience.
Great experience. Friendly staff. Facility was very clean and Cammie is always so helpful and nice. Wait was not long. I was in and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it really means a lot to us that you took the time to write such a positive review about South Charlotte Hyundai, so we just wanted to thank you personally. We try very hard to make sure our customers are happy every time they visit us, so it’s gratifying when someone lets us know that we’re doing a good job.
Everything was great from the moment that I arrived.
Everything was great from the moment that I arrived. Especially my repair. She was very friendly and helpful. Will definitely return and spread the word about the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Stephanie, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at South Charlotte Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.