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Meet Robert Pastor

Robert Pastor headshot
Service Advisor
(71 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 5 years
Dealership experience 1 years

Reviews

I have always trusted the quality of work given to me.

I have always trusted the quality of work given to me. I’m a senior with limited financial resources and have been given the best service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Terie, thank you for taking the time and leaving us a review ! Thank you for your trust and loyalty over the years. We’re honored to provide you with quality service and to support you in any way we can.-Dennis Alejo GSM

Awesome workers.

Awesome workers. Honda, Honda, Honda, Honda, Honda, Honda Honda Honda Honda Honda Honda Honda is the Best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Alfredoolmos, Thank you for taking the time and leaving us a review !We’re so glad to hear you think Honda is the best — we couldn’t agree more! Our team works hard to keep it that way, and your support means everything to us. Honda, Honda, Honda… we love the energy!-Dennis Alejo GSM

Best dealers you can go to get your service done.

Best dealers you can go to get your service done. I barely started to go there but everytime I go they treat me really good and they are really polite to their employees

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

bryanalvarez0792, thank you for taking the time and leaving us a review ! We’re thrilled to hear that you’ve had such a positive experience with us. Our team works hard to provide excellent service and treat everyone—customers and employees alike—with respect and care. We're grateful you've chosen us for your service needs.-Dennis Alejo GSM

I was very happy with all the employees that helped

I was very happy with all the employees that helped 😀They all together helped me get a new 🚗

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Victoria Joan Sutton, Thank you for taking the time and leaving us a review ! We're thrilled to hear that our team was able to assist you and make your experience a great one. Congratulations on your new car!We're grateful you chose us, and we'll be sure to share your feedback with the entire team.-Dennis Alejo GSM

I love Honda world of Downey they are the best good

I love Honda world of Downey they are the best good customer service and everyone is so kind I would recommend them to anyone thank you so much for all that you do I appreciate you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

february.darthard, Thank you for taking the time and Leaving us a review ! We’re thrilled to hear that you love Honda World of Downey and that our team’s kindness and customer service have made a great impression. Your appreciation means a lot to all of us, and we look forward to continuing to serve you with the best experience possible.-Dennis Alejo GSM

I feel very happy with this dealership over the past

I feel very happy with this dealership over the past 8yrs, like the service techs, they let me know exactly what my car needs without trying to over sell me other services not necessary yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I went in with no appointment given that it was my first

I went in with no appointment given that it was my first maintenance appointment. The service was quick and was helped out. Questions were answered upon arrival.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

kennia.eliza14,thank you for taking the time to leave us a review !We're glad we could assist you promptly, even without an appointment, and that your questions were answered clearly. We're happy to know your first maintenance visit went smoothly. -Dennis Alejo GSM

The dealer was fast, efficient, and over all very good

The dealer was fast, efficient, and over all very good service. I’m happy to come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

LINO0155, thank you for taking the time to leave us a review ! We’re so glad to hear that you were pleased with the fast and efficient service.-Dennis Alejo GSM

Everyone I encountered, at the service center, were very

Everyone I encountered, at the service center, were very helpful and attentive to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

larson6pack,Thank you for taking the time and leaving us a review ! We’re so glad to hear that our service team was helpful and attentive throughout your visit. Providing excellent customer care is a top priority for us, and it’s great to know that came through in your experience.-Dennis Alejo GSM

Great service and always treated well when I service my

Great service and always treated well when I service my vehicle. I don’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Eric G, thank you for taking the time and leaving us a review ! We're thrilled to hear that you always feel well taken care of when you visit us. Providing excellent service is our top priority, and it means a lot to know we’re your go-to place for vehicle servicing. We truly appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM