These guys were great. Scott M. Followed up with me and had the car read to test drive, answering all my concerns and offered suggestions. Jerry in finance was fantastic! Thanks for all the help!
drove to Austin from dallas for a lifted jeep the staff at apple was very helpful in getting me what I wanted I will definitely buy from these guys again also a very nice clean facility
Awesome customer service
Found this dealership and the car through cars.com. It was a remote buying experience for me but they took the time to answer all my questions including a thorough look through and video of the car as well. My buying experience was positive even though I was located in a different city
2nd car from Apple Sport Imports
This is my second time shopping with Apple Sport Imports. The whole process was so quick! In and out in under 2 hours. Ben, Josh, and the whole team took amazing care of us. I will always come back as long as they have cars to sell.
A Bad Apple
APPLE SPORT IMPORTS (http://www.applesi.com/) I was optimistic when I first walked in. My daughter had just graduated from college and had started a new job. She wanted to purchase her first car. We went to Apple Sport Imports and purchased a car. Within two weeks the front and back bumper started separating. We took the car back and it was reviewed by their Service Department. I told the service person prior to inspection, "I want to know a diagnosis of the problem prior to any repair." "I would like to know why the bumper is coming loose so soon after our purchase." They took the car back to service and twenty minutes later brought it back telling me that they had "Superglued the bumper in place". I was told that the clips that hold the bumper are worn and that superglue was the best option. Oh!, and they were nice enough to offer "You can replace the bumper, but that would be expensive!" Well, we have purchased our first and last car from Apple Sport Imports! From our experience, I feel they don't stand behind the cars they sell. They are all about "the sell" and then could care less about customer satisfaction once the car leaves the lot. I am very disappointed! My advice would be to travel on down the road to a more reputable dealership!
Jeep Grand Cherokee
Great customer service, waited for me late and took care of process very fast.
Attentive, engaged service
Bought a used Range Rover from Apple Sport over a year ago- I told them what I was looking for and they found exactly what I asked for at the price I was willing to pay and they shipped the car in from S Carolina. Excellent sales service from Ami. So far, so good. 14 months later, I got a check engine light and called their service department to schedule an appt. This time, a different Amy (either from caller ID or is really quick on the system) instantly identified me and the car and could tell me exactly what warranty coverage I had and what needed to be done (without being put on hold, or transferred to another dept, etc). When my wife brought the car by the next day, Amy greeted her, knew the vehicle exactly and had a solution for her in minutes. Consistently good service; pretty much everyone I've dealt with there is top notch and I recommend them to all my friends!
Love this place
The quality of vehicles are superior. The level of service is exceptional, which is refreshing in this industry. I drive 30 minutes to this location just to get an oil change because I trust them so much.
Checking internet for used late model vehicles Lexus, Mercedes, BMW...went to dealership to see an advertised vehicle....John (salesman), told us he had sold vehicle couple of hours before (we actually met buyer of that vehicle)...showed us others, test drove (NO HASSLES)...couldn't find low enough mileage on vehicle...John introduced us to Ben (manager)...He stopped everything he was doing and gave us 100% of his time....asked us lots of car questions from color to make and model, etc...he got on-line, found us a potential vehicle...said he'd bid on Monday (we were there late Sat afternoon)....Monday came around, he called me repeatedly, e-mailed me, on prices and conditions of vehicles...Bought vehicle (on my word alone, no paperwork)...sent me various pictures, stayed late following Friday, and we closed on the vehicle. ....I've bought and sold cars for 45 years....I've never had such a positive experience buying a vehicle. ..I will be back, along with anyone I know looking to purchase a vehicle.HIGHLY RECOMMENDED!!!
Not a kind group of people
I do not recommend this dealership, my experience was less than mediocre. Follow up after the sale completely absent. My car wasn't detailed properly. Customer service is not in the vocabulary, on the times I visited for the free car wash which is a waste of several hours, no one ever smiles or says good morning. Not a welcoming autogroup. My opinion, do yourself a favor and buy from a dealer that cares about people, not this one.