Reviews
Super easy to deal with, got the deal i wanted on the
Super easy to deal with, got the deal i wanted on the truck I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you received the deal you wanted! Our team works around the clock to ensure you drive away happy! Thank you for shopping with us and if you need any further assistance, please let us know! Have a great day!
Hayes is exceptional.
Hayes is exceptional. My advisor Bryan Reyes is excellent. He explains everything to me to when it comes to any recommendations to my Jeep. He’s funny and friendly too. That’s why I keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to be your go-to service spot and to hear you love working with Bryan! Him and our team are always doing their best to fix your Jeep with the best quality service as fast as possible! We can't wait to see you again! Thank you for being part of the Hayes family!
Service was good but they left my car dirty and my car
Service was good but they left my car dirty and my car was spotless. You can tell if someone cares about their car
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Megan, we’re glad you're satisfied with your car’s service. We do, however, regret that it wasn’t returned in the spotless condition it should have been. We take pride in caring for every vehicle as if it were our own, and we really appreciate your feedback. It helps us revisit and correct areas that need improvement.
Moved from Florida to this area 4 years ago.
Moved from Florida to this area 4 years ago. Have been using their service during that time. Never had a problem. Very good service dept. open hours too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that from the very start, we could be of service to you! Thank you for continuing to choose Hayes! Have a great day!
Have used Hayes for auto repairs for over 15 years.
Have used Hayes for auto repairs for over 15 years. Always have received excellent repair and service from them. Would highly recommend.them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the bottom of our hearts, thank you for continuing to choose us! It is such a pleasure being able to serve you and we truly appreciate your loyalty over the years!
From test drive to getting the keys, our experience, once
From test drive to getting the keys, our experience, once again was excellent. We drove 5-6 different SUVs from their stocked preowned lot but ultimately went with another Jeep Grand Cherokee Ltd. Our previous Jeep had 185k miles and not one issue in the 10 yrs we owned it! Of course the 2025 model is larger and obviously updated! We couldn’t be happier with our decision. Bowen,our sales associate was polite, knowledgable and very accommodating. Rubin in financing was efficient, explained everything precisely without any pressure. We left with a brand new Jeep that I hope lasts for another 185,000 miles! Hayes family dealership treats you just like family!.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful review! We're honored we could be a part of your journey in upgrading to a new Jeep! We appreciate you recognizing Bowen and Ruben - our team will be here whenever you need us! Enjoy your new Jeep Grand Cherokee and thank you for being part of the Hayes family!
Jonathan was very helpful in all aspects of our purchase
Jonathan was very helpful in all aspects of our purchase However, the detail department could’ve been better. There was spots all over the inside of the truck in the windows were terrible.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback. We're incredibly sorry for how your vehicle was presented to you - we dropped the ball this time. We are, however, glad Jonathan made your buying experience great! If there's anything else we can do for you, please let us know!
Jon did everything to make this car buying experience
Jon did everything to make this car buying experience exceptional. He never once made me feel pressured. He walked us through the whole process with ease. I love my new grand Cherokee L! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You can always count on the Hayes team to give you a pressure-free experience! We understand how important choosing the right car is and we want to be of help, not harm! We're so thrilled you're enjoying your new Grand Cherokee L! If there's anything else we can do for you, please let us know!
2015 honda civic needs clutch replacement.
2015 honda civic needs clutch replacement. Everyone knows. Service team can’t “recreate the noise”. So they took away the “we owe” contract and took back the car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi David, our team works hard to properly diagnose issues and we're sorry that they were not able to recreate the noise. We understand how frustrating that can be and want you to know we do our best to honor every agreement and stand behind the vehicles we sell. We’re sorry for any inconvenience this caused.
By far best experience at a dealership.
By far best experience at a dealership. Ritch was great and helped us find exactly what we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing that! We're so glad Ritch made your experience so wonderful! Enjoy your new ride and come back soon!