Vacaville Honda

Service dept is amazing ! Jennifer the service manager and Dominic in the service dept made replacing a transmission which was soon to to be out of warranty and easy process ! Pilot died on the grapevine four months ago and they just flushed the transmission and said it was fine . Started Giving me problems again last few Weeks and I e mailed Jennifer for help , thought it would be a huge ordeal. Nope ! She had me bring it to Dominic and two days later I drove away with a new transmission ! They truly care about their customers , and have one for life with us

Lost the key to my rims. Eric from parts ordered a new key for my rims. 30 days later, no key. Another 30 days later, no key. I called today and parts asked if I could bring my car in to determine the correct key size before ordering. I was transferred to Eric, he picked up but then transferred me to voice mail. WOW! The service dept is on the ball. The sales department is also on point. But this one experience with parts is disappointing.

I have been doing business with Vacaville Honda for many years. Not only am I extremely satisfied with their wonderful staff but I recently brought in a dear friend of mine who was shown the exact same hospitality and professionalism as expected. Mike Mahoney is an exceptional person who will treat and take care of all your concerns whatever you came in for. In all my years of doing business with car dealerships both in NY and California there is only one place I will ever do business with. That’s Vacaville Honda. I can’t say enough about their professionalism, courteous,caring staff especially Mike Mahoney. I guarantee you will be extremely satisfied going there for whatever you are in the market for. Needless to say my friend left with a great deal for the car she immediately chosen. They are the prime example of what a car dealership should be. Their business methods should be the example for all to follow

Won't be coming back on this dealership. Service was awful. If you guys don't believe these one star reviews, be my guess and try it yourself. And if you do, please write a review about your experience on this dealership so that we as a community can avoid this kind of horrible experience.

Had 50,000 mile service on Thursday prior to trip and after driving about 20 miles tire check sensor light came on. We tried adding air and were out of town. Very disappointed because somehow during maint it must have been triggered. Sloppy work. Service was over 400$.

Hugh upset on service from the advisor. $2450 for timing belt replacement. then i receive a call from the service adviser then it increase by $585 because of an oil leak. Internet list the timing belt replacement for a 2012 honda accord as $600- $1000. Adviser insisted that i do the service then list the service as customer request, unethical. I will not be using Vacaville Honda again and would caution anyone from using them

Salespersons are rude, Cynthia raised her voice when i didn’t accept her quote, told me i was declined from buying a car there. Pressured me into either buying a car and she can talk to her boss to remove the declined status or i can leave. Garbage attitudes - I wouldnt recommend this dealership to my worst enemies. Buyers beware- do you homework- get a better deal elsewhere.

I've bought 3 vehicles from Vladmir, the sales consultant. He has always been very professional. I highly recommend him. Financing was easy (cash deal) and in and out in no time. B.Nelson

Mom ,had not had any dealings with auto deal since her husband past away, so l called ahead and received a price. They treated mom with such great respect , kindness and care, after dropping off her car they drove her back home and picked her up when they promised to.timing chain water pump and all drive belts done.and for less money than Quoted about 100 .That's not found to much .all should feel good thanks Wayne all @ vacaville Honda

Not at all accomodating. Spoke rudely. Didn't bother to look up car info before telling us there was no wiggle room for negotiation. Bummed to see such a lack of customer service.