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(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chatham Parkway Toyota from DealerRater.

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It was really great and very professional. The greeter...

It was really great and very professional. The greeter was very attentive and answered all questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very family friendly, professional, enjoyed the...

Very family friendly, professional, enjoyed the experience was in and out in less of a hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Delearship is a nice place. the customer care is...

The Delearship is a nice place. the customer care is excellent. I had a pleasant wait while my car was being taken care of. The staff is very kind and always willing to assist and answer questions. they have snacks, drinks, comfortable seating, and TV to keep you entertained while you wait. I'm proud to be an owner of Toyota. That is mainly because of peace of mind that I get when it comes to maintaining this vehicle. I feel like I'm in good hands on the road. Especially since Kia and Hyundai just had a huge recall. I feel like I made the right choice to become a member of the Toyota family. Special shout out to Marianne Jenning and all of the service Department staff including the detailers... thank you for taking care of my Ride.. God Bless you all Keep up the good work! Semper Fi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were excellent! I called that morning to see if they...

They were excellent! I called that morning to see if they can fit me in for service. Not only did they fit me in, they were so informative about the service I needed and I always felt that I was a priority. A great experience that I highly recommend. Thank you! Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

overall good service but they always say you need...

overall good service but they always say you need something extra just because mileage feels like they are trying to get extra cash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Upcharge Specialists

Tried to order a vehicle. They added over 3k in options I did not want. On top of this, we get an email from the sales manager saying that because of the demand for the truck, they are going to upcharge us 7500.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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From Sales to Finance to Service this dealership was...

From Sales to Finance to Service this dealership was super helpful with me getting my new car and having the tint placed! I can’t thank them enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

good service. .helpful ,excellent and know how to listen...

good service. .helpful ,excellent and know how to listen too his customer needs, knowledgeable and can multitask.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very knowledgeable about your service. Very friendly....

Very knowledgeable about your service. Very friendly. Great space to sit and wait on car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My visit was excellent. Jason Rhodes was the guy who...

My visit was excellent. Jason Rhodes was the guy who helped us out. Jason is very knowledgeable about all the vehicles. Jason listens to you and answers all your questions you have. Everyone else in the dealership is also just as nice. I couldn't have asked for a better experience. I recommend Chatham parkway toyota to everyone who wants the same experience I had. Their prices on vehicles are very reasonable. I didn't buy 1 vehicle,I bought 2. I did my research before choosing them and overall they had the best selection of automobiles. Due to these hard times with covid alot of dealerships aren't providing a whole lot of inventory at this time. So if you want a great experience hassel free go see Jason and the crew at Chatham parkway toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.