Reviews
Great experience
I loved my overall experience purchasing my new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Parisa! It's great to hear your buying experience went so well and that you're enjoying your new Lexus! We're very thankful to have you as part of the Eskridge family and look forward to seeing you for your first service. Thanks again for your review and recommendation!
Lexus RX 350 F Sport
My purchasing experience was extremely pleasant and easy.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Jon! We're happy to hear everything went so well during your visit, and that the team was able to provide you with such a great experience! We hope you're enjoying your new RX and look forward to seeing you when it's time for your first service. Thanks again for the review and your recommendation!
Great service, very clean
Very glad we went to Eskridge for our car buying needs. Our salesperson was super nice and helpful, as was the manager and finance department. Will be back for our next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review! We are very grateful to have you as part of the Eskridge family and thrilled to hear the whole team was able to pitch in to provide you with such a pleasant buying experience! We really appreciate your recommendation and can't wait to see you for your first service. Please let us know if there's anything we can't help with in the meantime, thanks again!
Phyllis Newell
Nathan Gardner, our salesman, was outstanding. We are former Lexus owners, and had a 2006 SUV. It was a big step into the technology world that he helped us feel comfortable in getting with our 2017 SUV. Zachary Herl was the delivery specialist, and he was excellent, as well. He took his time with us, and helped us to feel comfortable with all the tech. capabilities of our vehicle. Both men encouraged us to call them if we had any questions about the car. I have had a question for each of them, and they responded immediately and made us feel comfortable in calling them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Phyllis and Tommy! We're happy to hear Nathan and Zach did such a great job helping you with your buying experience, we'll be sure to share your kind words with them. Please feel free to give us a call if you have any questions in the future, thanks again for picking Eskridge Lexus!
Great car buying experience
Hassle free purchase and the team was very professional and thorough. Probably the best car buying experience I've had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Mark! It's great to hear the team was able to help you have such a positive buying experience, we'll be sure to share your kind words! We really appreciate you taking the time to leave us a review, thanks again!
GS 350
Don, was easy to work with, and very helpful. This our 2nd GS purchase and they are very good cars.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review, Robert! We're thrilled to hear Don was able to help you on during your recent visit, we'll let him know how pleased you were with the experience. We're very appreciative to have had the opportunity to serve you and look forward to working with you again on your next visit. Thanks again for the review!
Lexus RX 450h
Great no pressure experience. Drove from central Texas, and they even offered to pick up from airport. Well worth the trip. Worked with Shawn and everything he represented was accurate. Love the vehicle and will definitely keep in mind for future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review, Kathleen! We're so happy Shawn was able to provide you with such a great experience and that you're loving your new RX! We really appreciate the opportunity to work with you and hope to hear from you again when it's time for another new Lexus!
Good experiance
Sales person was very friendly, helpful and courteous. Very positive experience buying a car. Sales person was Earle.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review, Bob! It's great to hear Earle provided you with such a positive experience, we'll let him know how happy you are with his help! We really enjoyed having you in and look forward to working with you again on your next visit. Thanks again!
Best Car Buying Experience
This was the best car buying experience ever! They have the lending approval down to an art. The whole process was very quick and painless. Sonny and Stoney were both very professional. I highly recommend this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review! We're thrilled to hear Sonny and Stoney were able to help you have such a pleasant experience, they're definitely great guys to have on the team! Thanks again for the review, we really appreciate you choosing Eskridge Lexus and your recommendation!
45,000 mile service
Very pleased with service at Eskridge Lexus. My service assistant has always been Mark Biggs. He is very pleasant, cooperative, eager to assist and explain services. I have never had any problem getting the service accomplished on the day that is best for me. The recent service required an extended amount of time and Mark provided me an Eskridge vehicle. Thanks for your service!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair