Reviews
Wonderful Experience
We have been to Eskridge of Lexus several times and are always so pleased with the salesman and the atmosphere of the dealership.. We bought a Certified Pre-Owned Lexus and the whole process was so easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simply Excellent
From drop off / greeting, the service representative with explanation of what and how long of wait to the comfortable / welcoming waiting area - all was simply excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding. Flawless.
My wife and I drove onto the service area for a quick unscheduled oil and filter change. Rick French, our service advisor handled this with a smile. We were finished, and had a very clean car due to the complimetory car wash about 45 minutes later. Incredible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer
I received very great service as I always do. The techs are always very nice, friendly and professional. The oil change was very fast. I hope Angella gets better!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you
How can you say it any better? From the start to the finish; demo, purchase and finance our transaction of a pre-owned GS was an easy, hassle free and professional experience. My wife and I truly say "Thank You" to the Eskridge Lexus team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best of the Best!!!
In 2011, I bought my first Lexus. SHANNON helped me with my needs. He spent all the time with me that I needed to make my decision. No pressure. He helped me find the exact car that I desired.At delivery, he took the time to go over every detail that I needed to know. Absolutely the BEST. Now move on to maintenance. MARK is my man. Always helpful,friendly,and gets done with what I need. But the way, Love Ladies Day!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a new car; a 2015 in 2016 challange.
I went to Eskridge Lexus looking for a new 2015 GS 350, months after the 2016 cars had arrived. I thought this maybe impossible but Nathan Gardner found two such cars with the desired color scheme. Made a no hassle deal and the car was shipped to OKC within a day or so. My wife and I were most impressed with the handling of the deal. Should also mention Sky and Stoney, a part of the team, also great to work with. Would highly recommend Eskridge Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pre-Owned Purchase Lexus GS350
Eskridge Lexus of Oklahoma City is a best in class dealership. The sales staff is knowledgeable, honest and friendly. Great buying experience. I would highly recommended Eskridge to any new or pre-owned buyer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used Car
Although I didn't find a used car during my first visit Shawn kept remembering my needs when cars were traded in. When he called me with a car he thought I would like I went right to the dealership and it was exactly what I was looking for at the right price. I've been a customer of Eskridge Lexus since 2009 when I bought my first new Lexus. Service department has been great and hope that trend continues with my current car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service Experience
Rick French did an outstanding job of taking care of my service needs on my 2013 Lexus LS 460. I stopped by without an appointment on Tuesday and Rick took the time to speak with me about the noise problem I was having. He brought a tech over to ride with me and he determined it was a bad wheel bearing. Rick provided me with a loaner car for the rest of the day, ordered the part and had my car ready by 9:30 the next morning. That is incredible service! Thanks Rick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair