Reviews
Outstanding customer service Accounting dept is kind of slow making the pay off of the traded in vehicle
Outstanding customer service Accounting dept is kind of slow making the pay off of the traded in vehicle
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Very modern facility, you drive up to the gate and it?s automatically open let you drive inside where you?ll meet you service advisor.
Very modern facility, you drive up to the gate and it?s automatically open let you drive inside where you?ll meet you service advisor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
easy process to schedule a service. they had my car out earlier than anticipated and kept me informed the entire time.
easy process to schedule a service. they had my car out earlier than anticipated and kept me informed the entire time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to work with. Honest. Price was in range Excellent service pro Wait time was informed
Easy to work with. Honest. Price was in range Excellent service pro Wait time was informed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased many cars over the years and I must say this experience was amazing for us. Edwin, helped us find exactly what we were looking for and made us feel extremely comfortable with the buying process. Did not feel pressured to purchase something we didn?t want to buy. He listened to what we were looking for and that?s what we got. Leslie, in finance was pretty amazing too. She walked us through all our options and made a deal that worked for us. Never tried to oversell us with all the additional options. Great team, amazing service!
I have purchased many cars over the years and I must say this experience was amazing for us. Edwin, helped us find exactly what we were looking for and made us feel extremely comfortable with the buying process. Did not feel pressured to purchase something we didn?t want to buy. He listened to what we were looking for and that?s what we got. Leslie, in finance was pretty amazing too. She walked us through all our options and made a deal that worked for us. Never tried to oversell us with all the additional options. Great team, amazing service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I’ve had my Lexus maintained at Lexus Clear Lake for six years and have been very impressed with the service.
I’ve had my Lexus maintained at Lexus Clear Lake for six years and have been very impressed with the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Happy with the service since I bought my car. My old service Mgr has retired. Now I have a new one name David. I expect the same excellence from him.
Happy with the service since I bought my car. My old service Mgr has retired. Now I have a new one name David. I expect the same excellence from him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about David. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional with smooth transition. Will recommend Eric and will mostly likely buy again there in the future.
Professional with smooth transition. Will recommend Eric and will mostly likely buy again there in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about Eric. Feel free to reach out to us if you need anything. Have a wonderful day.
Walked in and Edwin took care of us! Was very welcoming and made us feel like we were priority. Customer want to be heard and he made us feel heard! We will return!
Walked in and Edwin took care of us! Was very welcoming and made us feel like we were priority. Customer want to be heard and he made us feel heard! We will return!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sarah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Clear Lake. If you have any further questions, please don't hesitate to reach out!
Erika Presley is an amazing person and awesome service advisor Great listener and great to talk to with wonderful results !! We truly like to give her a shout out for all that she does We trust her advice, which is always good for us super kind and Caring person We enjoy the networking and photos that show you the parts and replacements need to keep us and our family safe on the road !!
Erika Presley is an amazing person and awesome service advisor Great listener and great to talk to with wonderful results !! We truly like to give her a shout out for all that she does We trust her advice, which is always good for us super kind and Caring person We enjoy the networking and photos that show you the parts and replacements need to keep us and our family safe on the road !!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass your comments to Erika here at Lexus Clear Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!