Reviews
Service department is very customer focused, from dropping off your vehicle, to listening to your needs.
Service department is very customer focused, from dropping off your vehicle, to listening to your needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jaslyn is amazing! She knew exactly what service my car needed and was super knowledgeable and helpful
Jaslyn is amazing! She knew exactly what service my car needed and was super knowledgeable and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is well organized and representatives keep the vehicle owner informed. I purchased the vehicle at this dealership.
Service department is well organized and representatives keep the vehicle owner informed. I purchased the vehicle at this dealership.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Bryan, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
My wife and I were in the market to buy a new SUV. Fred and Izzy worked as a team to answer all our questions and make sure we had all the information we needed to make a good buying decision. They literally went the extra mile to get the car we wanted from across town! Lexus Clear Lake is a great dealership.
My wife and I were in the market to buy a new SUV. Fred and Izzy worked as a team to answer all our questions and make sure we had all the information we needed to make a good buying decision. They literally went the extra mile to get the car we wanted from across town! Lexus Clear Lake is a great dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Roger, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Easy to book service, friendly personnel, quality work at reasonable pricing. This service team is top-notch and work is done as requested, and on-time. I highly recommend this auto service center.
Easy to book service, friendly personnel, quality work at reasonable pricing. This service team is top-notch and work is done as requested, and on-time. I highly recommend this auto service center.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Thomas, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. Thanks for the recommendation, and have an amazing day!
Josh in the service department was awesome quick and efficient. Very knowledgeable and communication was on point. 10 out of 10 would recommend. Took my call and got me scheduled right away and was in contact with me every step of the way.
Josh in the service department was awesome quick and efficient. Very knowledgeable and communication was on point. 10 out of 10 would recommend. Took my call and got me scheduled right away and was in contact with me every step of the way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Steven, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I’ve always used the dealership for service and they always do a good and timely job
I’ve always used the dealership for service and they always do a good and timely job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ray, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brought my car in for service. Met with the service advisor who went over the work to be done always courteous. I was kept informed of the progress service was completed while I waited at the dealership work was done. There were no surprises very happy with the staff and the service provided.
Brought my car in for service. Met with the service advisor who went over the work to be done always courteous. I was kept informed of the progress service was completed while I waited at the dealership work was done. There were no surprises very happy with the staff and the service provided.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently took my vehicle in for service at Lexus of Clear Lake, and I had such an outstanding experience that I just had to leave a review. My service advisor was Dee, and she was absolutely incredible from start to finish. From the moment I arrived, Dee was professional, welcoming, and genuinely attentive to my needs. She took the time to listen carefully, explain the service process clearly, and ensure everything was handled efficiently. What I appreciated most was her stellar communication?she kept me thoroughly updated every step of the way so I was never left wondering about the status of my car. Dee truly goes above and beyond to deliver top-tier, luxury-level customer service. She made the entire process seamless, transparent, and completely stress-free. If you are taking your vehicle to Lexus of Clear Lake, I highly recommend asking for Dee. Thank you, Dee, for taking such great care of me and my vehicle?you have earned a loyal customer!
I recently took my vehicle in for service at Lexus of Clear Lake, and I had such an outstanding experience that I just had to leave a review. My service advisor was Dee, and she was absolutely incredible from start to finish. From the moment I arrived, Dee was professional, welcoming, and genuinely attentive to my needs. She took the time to listen carefully, explain the service process clearly, and ensure everything was handled efficiently. What I appreciated most was her stellar communication?she kept me thoroughly updated every step of the way so I was never left wondering about the status of my car. Dee truly goes above and beyond to deliver top-tier, luxury-level customer service. She made the entire process seamless, transparent, and completely stress-free. If you are taking your vehicle to Lexus of Clear Lake, I highly recommend asking for Dee. Thank you, Dee, for taking such great care of me and my vehicle?you have earned a loyal customer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have only had a bad experience with the manager at this location. Mexican dude in the first office!!!! He?s a dishonest crook and have been reported to corporate
I have only had a bad experience with the manager at this location. Mexican dude in the first office!!!! He?s a dishonest crook and have been reported to corporate
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience. We understand your frustration regarding your interaction with our management. We strive for professionalism and integrity in all our dealings, and your feedback is important for our growth. We appreciate your input and are committed to ensuring a respectful and transparent environment for all our customers. Please reach out to me. I'd like the opportunity to hear more about your experience. Lyza Pstell General Manager [email protected]