Reviews
David W is always there to help. Professional, friendly, approachable. Also, very honest. Facility is excellent. Clean, snacks . The boys approach you right away as you enter the service area, very polite, very helpful
David W is always there to help. Professional, friendly, approachable. Also, very honest. Facility is excellent. Clean, snacks . The boys approach you right away as you enter the service area, very polite, very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Latisha Brown was amazing and helped my experience go so smoothly. 10 out of 10! She explained everything very thoroughly and answered any questions I might?ve had. She made sure I got everything I needed for my vehicles service.
Latisha Brown was amazing and helped my experience go so smoothly. 10 out of 10! She explained everything very thoroughly and answered any questions I might?ve had. She made sure I got everything I needed for my vehicles service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Christopher, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
If you?re looking for someplace to purchase or have your car serviced, Lexus Clear Lake will not disappoint. Great customer service, timely repairs and a great waiting area.
If you?re looking for someplace to purchase or have your car serviced, Lexus Clear Lake will not disappoint. Great customer service, timely repairs and a great waiting area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Lexus lobby area very comfortable Joshua is super nice n very professional He explained everything in detail. Uber service was a big plus. What a teamwork!!!
Lexus lobby area very comfortable Joshua is super nice n very professional He explained everything in detail. Uber service was a big plus. What a teamwork!!!
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
They are great and now they listen instead of upselling you. Thank you Adam M. For all your help!
They are great and now they listen instead of upselling you. Thank you Adam M. For all your help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I had an amazing experience with Clear Lake Lexus! My service advisor, Adam, was absolutely wonderful and made the entire process smooth and stress-free. They were very transparent about the costs upfront, provided me with a courtesy loaner vehicle, and kept me informed throughout the entire process. I really appreciated the communication, honesty, and overall professionalism. I felt comfortable and confident leaving my vehicle in their hands, which makes a huge difference when it comes to car service. I will definitely be bringing my car back and highly recommend Clear Lake Lexus, especially Adam! I also really appreciate that they take videos of your vehicle and show you exactly what issues they find and what repairs they recommend. Being able to review the videos and see the issues for yourself adds an extra level of transparency and helps you feel confident in the work being done. It really helped me be confident in the work being done.
I had an amazing experience with Clear Lake Lexus! My service advisor, Adam, was absolutely wonderful and made the entire process smooth and stress-free. They were very transparent about the costs upfront, provided me with a courtesy loaner vehicle, and kept me informed throughout the entire process. I really appreciated the communication, honesty, and overall professionalism. I felt comfortable and confident leaving my vehicle in their hands, which makes a huge difference when it comes to car service. I will definitely be bringing my car back and highly recommend Clear Lake Lexus, especially Adam! I also really appreciate that they take videos of your vehicle and show you exactly what issues they find and what repairs they recommend. Being able to review the videos and see the issues for yourself adds an extra level of transparency and helps you feel confident in the work being done. It really helped me be confident in the work being done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lilanna, we are so happy to read such a great review about Lexus Clear Lake! We hope to be of service to you again in the future. Best wishes, Lexus Clear Lake
Service department is very customer focused, from dropping off your vehicle, to listening to your needs.
Service department is very customer focused, from dropping off your vehicle, to listening to your needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jaslyn is amazing! She knew exactly what service my car needed and was super knowledgeable and helpful
Jaslyn is amazing! She knew exactly what service my car needed and was super knowledgeable and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is well organized and representatives keep the vehicle owner informed. I purchased the vehicle at this dealership.
Service department is well organized and representatives keep the vehicle owner informed. I purchased the vehicle at this dealership.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Bryan, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
My wife and I were in the market to buy a new SUV. Fred and Izzy worked as a team to answer all our questions and make sure we had all the information we needed to make a good buying decision. They literally went the extra mile to get the car we wanted from across town! Lexus Clear Lake is a great dealership.
My wife and I were in the market to buy a new SUV. Fred and Izzy worked as a team to answer all our questions and make sure we had all the information we needed to make a good buying decision. They literally went the extra mile to get the car we wanted from across town! Lexus Clear Lake is a great dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Roger, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!