Reviews
To be honest, I feel like the service at your dealership
To be honest, I feel like the service at your dealership has been awful. I previously purchased a vehicle that I was not satisfied with and was told I could swap it out, but I have been repeatedly given the run-around. I have spent a significant amount of time waiting at the dealership on multiple occasions without receiving any help. Additionally, I feel the trade-in value offered for my vehicle is far too low. Although I still want to purchase a vehicle from you, this experience has been incredibly frustrating. Sales person Kalvin Houlden at Lexus Clear Lake
To be honest, I feel like the service at your dealership
To be honest, I feel like the service at your dealership has been awful. I previously purchased a vehicle that I was not satisfied with and was told I could swap it out, but I have been repeatedly given the run-around. I have spent a significant amount of time waiting at the dealership on multiple occasions without receiving any help. Additionally, I feel the trade-in value offered for my vehicle is far too low. Although I still want to purchase a vehicle from you, this experience has been incredibly frustrating. Sales person Kalvin Houlden at Lexus Clear Lake
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Always a pleasant experience when visiting Sterling
Always a pleasant experience when visiting Sterling McCall Lexus of Friendswood, Texas! Very friendly staff and you?re treated with respect and kindness!! Never disappoints!
Always a pleasant experience when visiting Sterling
Always a pleasant experience when visiting Sterling McCall Lexus of Friendswood, Texas! Very friendly staff and you?re treated with respect and kindness!! Never disappoints!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kristi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Clear Lake. If you have any further questions, please give us a call. We're always happy to help!
A comfortable environment while my vehicle is being
A comfortable environment while my vehicle is being serviced. My service representative, David Wurman is very courteous and knowledgeable..
A comfortable environment while my vehicle is being
A comfortable environment while my vehicle is being serviced. My service representative, David Wurman is very courteous and knowledgeable..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to David here at Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service was great and they took care of me promptly.
The service was great and they took care of me promptly. Will be returning in the future.
The service was great and they took care of me promptly.
The service was great and they took care of me promptly. Will be returning in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great and they took care of me promptly. Will be returning in the future.
John and Rudy did a great job of communicating and
John and Rudy did a great job of communicating and helping me with my service. I only use this dealer for buying and servicing of my vehicles
John and Rudy did a great job of communicating and
John and Rudy did a great job of communicating and helping me with my service. I only use this dealer for buying and servicing of my vehicles
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.
Grate customer service thanks to John Girgis for his help
Grate customer service thanks to John Girgis for his help ,thank you we got the Tx350
Grate customer service thanks to John Girgis for his help
Grate customer service thanks to John Girgis for his help ,thank you we got the Tx350
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steven, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Izzy was quick to respond with answers for my questions.
Izzy was quick to respond with answers for my questions. The dealership is well kept, and the staff are friendly and knowledgeable.
Izzy was quick to respond with answers for my questions.
Izzy was quick to respond with answers for my questions. The dealership is well kept, and the staff are friendly and knowledgeable.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.
The schedule service visit was awesome.
The schedule service visit was awesome. The service technician was extremely busy but made the time to take care of my needs. He service my vehicle in records time . This is the third time I have been at this dealership each time the service experience is better.
The schedule service visit was awesome.
The schedule service visit was awesome. The service technician was extremely busy but made the time to take care of my needs. He service my vehicle in records time . This is the third time I have been at this dealership each time the service experience is better.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Walter, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been a Lexus of Clear Lake customer for over 10
I have been a Lexus of Clear Lake customer for over 10 years and will continue.
I have been a Lexus of Clear Lake customer for over 10
I have been a Lexus of Clear Lake customer for over 10 years and will continue.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best professional service with smiles On time service.
Best professional service with smiles On time service. Easy to schedule service. Thank you for great aervice
Best professional service with smiles On time service.
Best professional service with smiles On time service. Easy to schedule service. Thank you for great aervice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.