Reviews
Excellent Service...my service advisor was timely with my appointment and kept me posted with the status of my maintenance repairs...I was very satisfied
Excellent Service...my service advisor was timely with my appointment and kept me posted with the status of my maintenance repairs...I was very satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Clear Lake. Until the next time we meet, take care!
My previous advisor retired so I chose to work with Cheyenne bc she helped me when I purchased my vehicle. I was happy when I found out she had transitioned to service. I couldn’t be happier. She’s honest, efficient and good communicator - great to work with.
My previous advisor retired so I chose to work with Cheyenne bc she helped me when I purchased my vehicle. I was happy when I found out she had transitioned to service. I couldn’t be happier. She’s honest, efficient and good communicator - great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Lexus Clear Lake. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and very friendly. Waiting area is very nice too. I would recommend this dealership!
Great service and very friendly. Waiting area is very nice too. I would recommend this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Thanks for the recommendation, and have an amazing day!
It was great as usual i was explained what needed to be done length of time and cost . Will be scheduling appointment as soon as possible
It was great as usual i was explained what needed to be done length of time and cost . Will be scheduling appointment as soon as possible
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Group 1 of Clearlake were great to work with. Melissa was my sales person and she was fantastic! She knew everything about the car I was interested in and made sure we had all the facts. From now on any new vehicle I get will be from this dealership.
Group 1 of Clearlake were great to work with. Melissa was my sales person and she was fantastic! She knew everything about the car I was interested in and made sure we had all the facts. From now on any new vehicle I get will be from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always helpful when I go to Lexus, my service person is Dee Fuimanaono, does a great job
Always helpful when I go to Lexus, my service person is Dee Fuimanaono, does a great job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
This is the best service Lexus center I have been to in Houston area. John Murphy, who is a military veteran, is the best service advisor.
This is the best service Lexus center I have been to in Houston area. John Murphy, who is a military veteran, is the best service advisor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding customer service Accounting dept is kind of slow making the pay off of the traded in vehicle
Outstanding customer service Accounting dept is kind of slow making the pay off of the traded in vehicle
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Very modern facility, you drive up to the gate and it?s automatically open let you drive inside where you?ll meet you service advisor.
Very modern facility, you drive up to the gate and it?s automatically open let you drive inside where you?ll meet you service advisor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
easy process to schedule a service. they had my car out earlier than anticipated and kept me informed the entire time.
easy process to schedule a service. they had my car out earlier than anticipated and kept me informed the entire time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Clear Lake. If you have any further questions, please give us a call. We're always happy to help!