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Lexus of Colorado Springs

(626 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (719) 387-4454 (719) 387-4454
Used (719) 387-8453 (719) 387-8453
Service (719) 387-4834 (719) 387-4834

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Colorado Springs from DealerRater.

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Great service from Lexus of Colorado Springs!

Great service from Lexus of Colorado Springs! Ease of scheduling at its best! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jennifer, it was our pleasure to assist you. Thank you from all of us here at Lexus of Colorado Springs!

Well organized, professional, clean, friendly, takes the

Well organized, professional, clean, friendly, takes the time to explain what the service was performed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Colorado Springs provided a professional and friendly service experience. We appreciate your support and look forward to serving you again in the future!

I like the new location.

I like the new location. More spaces and service. The service crew was very friendly. I will look forward to next service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear you enjoyed our new location and found the service crew at Lexus of Colorado Springs friendly! We look forward to welcoming you back for your next visit.

New location is a great change for us since we live

New location is a great change for us since we live north of town. The accommodations are large and beautiful. Also better, safer access to Service facility and parking for customers; Employees were cordial and friendly, with good communication on car service status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

JRE, we're delighted to hear that the new location and facilities at Lexus of Colorado Springs have made a positive impact on your experience. Our team is committed to providing excellent service and communication, so it's great to know you felt well taken care of!

Our recent car buying experience at Lexus of Colorado

Our recent car buying experience at Lexus of Colorado Springs was nothing short of exceptional. From the moment we walked in, we were greeted with warm smiles and genuine enthusiasm. The entire team was incredibly knowledgeable, patient, and went above and beyond to ensure a seamless and enjoyable process. Brand ambassador Derek truly embodies excellent customer service. He prepared several cars for us to test drive on our own enabling us to relax while focusing on each vehicles' features, performance and handling. Derek answered all of our questions with clarity and enthusiasm, and shared in our excitement when he gave us a thorough walkthrough of our new car ensuring we understood it's features. Our guest experience manager, Jazmin, was a true professional. She took the time to understand our needs and preferences, providing expert guidance without any pressure. Her friendly demeanor and willingness to answer any questions made the paperwork process quick and stress free. Our director, Dante was equally impressive. He explained every detail clearly and efficiently and ensured we received a fair price for our trade. His commitment to transparency was greatly appreciated. Overall Lexus of Colorado Springs' no haggle transparent pricing was a refreshing change from traditional car dealerships. The entire team fostered a welcoming and relaxed atmosphere, making the process truly enjoyable. We would highly recommend this dealership to anyone looking for a pleasant and stress-free car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Russell, we're delighted to hear about your exceptional experience with Derek, Jazmin, and Dante at Lexus of Colorado Springs! Our team is dedicated to providing a seamless and enjoyable car-buying process, so this is great to hear and we will be sure to pass along your praises to them and the team. Thank you for recommending us; we hope you're enjoying your new ride!

Billy Bailey and service department team are

Billy Bailey and service department team are excellent, I will recommend Lexus of colorado springs to everyone I know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the glowing review! We're delighted to hear that Billy Bailey and our service department at Lexus of Colorado Springs exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

Tom Smith and his assistant Lisa were excellent

Tom Smith and his assistant Lisa were excellent representatives of Lexus of Colorado Springs. Tom did a superb job and made the buying of my Lexus a very pleasant experience . He was extremely knowledgeable of the financing process and the ins and outs of my Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're delighted to hear that Tom and Lisa made your experience at Lexus of Colorado Springs so pleasant. Thanks for sharing your feedback, and enjoy the new ride!

Dealer response

We appreciate your positive review about your recent experience with Tom and Lisa!

Jazmin was an excellent sales person.

Jazmin was an excellent sales person. She met all my needs and exceeded expectations as she went out of her way to make sure I was completely satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Jazmine here at Lexus of Colorado Springs!

Excellent 1st experience with this dealership as I am new

Excellent 1st experience with this dealership as I am new resident to COS earlier this year. My family has owned assorted Lexus vehicles since 1997 (and always will!), and outstanding service has been consistent with every olace We have used. The personnel was welcoming, inviting, and knowledgeable. The wait time minimal and their waiting area was comfortable and impeccable. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lynne, we're delighted to hear that your first experience with Lexus of Colorado Springs was excellent! Thank you for recommending us and sharing such positive feedback about our team and facilities. We look forward to serving you again in the future!

It was a very respectful, informative and smooth

It was a very respectful, informative and smooth experience. Dante, Tayler and Amy did an outstanding job in their respective disciplines. I have already recommended them to our neighbors that are looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bill, we're glad you had such a wonderful experience with us! Thanks for the recommendation to your neighbors.