Reviews
Patrick and Bailey did an awesome job getting me the car
Patrick and Bailey did an awesome job getting me the car I wanted and getting it set up!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, we are pleased to hear that Patrick and Bailey provided top-notch assistance throughout the sales process here at Lexus of Colorado Springs. We'll be sure to pass along your kind words and we hope you enjoy your new ride!
Billy was great to work with and took care of me!
Billy was great to work with and took care of me! I’m always impressed with how Lexus treats their customers!! I appreciate how they go the extra mile by giving my car a quick wash/vacuum, showing me pics of my car, explaining things, etc. Congrats on your new facility - very nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ann, we're delighted to hear that Billy and the team at Lexus of Colorado Springs provided such excellent service. Thank you for your kind words about our new facility!
Employees are very courteous and the service department
Employees are very courteous and the service department did a great job servicing our vehicle. They got our vehicle in right away and changed the oil , rotated the tires, and washed it as well. Great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, we're delighted to hear that our service team at Lexus of Colorado Springs took great care of your vehicle. Thanks for the positive feedback!
Very helpful with scheduling service and following up.
Very helpful with scheduling service and following up. Highly recommend. Always friendly and answers all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation! We're glad to hear our team at Lexus of Colorado Springs provided friendly and helpful service. See you next time!
Friendly and efficient .
Friendly and efficient . Salespeople informed and communicated well. Transparency with negotiation. Considerate of the customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Marilyn, we appreciate your kind words about our sales team. Providing our guests with 5-star experiences is always our top priority, so if there's anything else we can do to assist you, please be sure to reach out. Thank you, Kimberley Zacharias - General Sales Manager - 719.667.2221
We wanted to test drive a SUV and were told that they
We wanted to test drive a SUV and were told that they don’t due test drives~you have to buy. So, we bought a Range Rover
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Dolanski, I'm sorry to hear about your experience. We always aim for transparency and customer satisfaction, so this feedback is concerning. If you'd like to discuss further or have any questions, please reach out. Thank you, Kimberley Zacharias - General Sales Manager - 719.667.2221
Service department is always accommodating and will give
Service department is always accommodating and will give you a video with notes on critical repairs, never pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony, we're glad to hear our service department at Lexus of Colorado Springs provided you with a helpful and accommodating experience. Thanks for the positive feedback!
Service team is super helpful and attentive.
Service team is super helpful and attentive. They took good care of me and my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your confidence in Lexus of Colorado Springs, and for your business. We are grateful to have you as a customer!
We love the TX350 Mickey and Jazmin were fantastic and
We love the TX350 Mickey and Jazmin were fantastic and they made the experience much better than the usual car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg, we're delighted to hear that Mickey and Jazmin made your experience at Lexus of Colorado Springs exceptional. Enjoy the TX 350!
I received great service and wonderful diplomacy as
I received great service and wonderful diplomacy as usual. This dealership is the best of the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Brenda! Thank you for choosing Lexus of Colorado Springs and for sharing your experience. Drive safely!