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Lexus of Huntsville

(192 reviews)

Reviews

(192 reviews)

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I had a recent service for my 2013 Rx 350.

I had a recent service for my 2013 Rx 350. My experience was exceptional because ofTammie Johnson, my service consultant. She was personable, knowledgeable, friendly and worked hard throughout the process. I had to bring the vehicle back to the dealership for additional assistance and Tammy continued to be positive and directed my car to the appropriate technicians to complete the work. Tammy will be the reason I return to Lexus of Huntsville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lexus of Huntsville is a classy operation.

Lexus of Huntsville is a classy operation. Brink has always been very helpful and responsive to my questions/needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Holly was AMAZING!

Holly was AMAZING!!! Very professional. She took her time and explained everything to me before my car was taken back to the service dept. She is definitely a keeper!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tammie is my go to person!

Tammie is my go to person! She always greets her customer with a smile. I’ve been coming to this dealership for years and she’s the only one I prefer to help me because I never feel like I’m treated like a number with her. She’s an Angel in disguise!! Much Love Tammie * TJ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tammie in service is always wonderful to meet with and

Tammie in service is always wonderful to meet with and takes good care of us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service!

Great service! Drew Kennedy was courteous and helpful . He handled my 10,000 mile service. I was kept informed via text. I was even given an estimated timeframe over the phone when the appointment was made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a very good experience with Brink.

I had a very good experience with Brink. I was in to have a basic service. He showed respect and took care of my car. I was serviced in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tammy is knowledge and a pleasure to deal with.

Tammy is knowledge and a pleasure to deal with. She does a great job of minimizing the pain and frustration of car maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tammie is the best.

Tammie is the best. I have been coming to Lexus of Huntsville service department for 8 years and it’s big part of the reason I buy Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thanks a million Tammie for the superb personable

Thanks a million Tammie for the superb personable mannerism professionalism displayed whenever and whatever I need! I appreciate you and the services rendered. I am most appreciative for your undivided attention I receive when I bring my vehicle in for servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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