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Northside Lexus

(8,820 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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The transaction was a very pleasant process.

The transaction was a very pleasant process. Jason was client focused, personable and professional. I would highly recommend Northside Lexus and their staff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Steven, thank you for choosing Northside Lexus and for highlighting the great work of Jason! We appreciate your business, and we hope to see you again down the road.

Lisa was wonderful.

Lisa was wonderful. Very professional , easy to talk to , and willing to help . I went in to buy out my car lease . My original sales person was rude and condescending. Lisa made all the difference. If it had not been for her and her guidance, I would never go back to your dealership . In the future , when I am ready to purchase a new car , I will definitely be going back to work with Lisa . She’s exceptional!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We are thrilled that Lisa took such great care of you and made your visit a positive one. We look forward to welcoming you back to Northside Lexus!

JOHN is very helpful and friendly.

JOHN is very helpful and friendly. He answered all my questions and very patience to me . All staffs at this dealer are nice

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

This feedback makes our day! Thank you for choosing Northside Lexus and for highlighting John's great work. We hope to welcome you back for all of your future automotive needs.

This Lexus dealership was very helpful with me finding a

This Lexus dealership was very helpful with me finding a new car. Thanks Northside Lexus!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

The team at Northside Lexus loves seeing great reviews! Thank you, Trishauna!

Great and exceptional costumer service.

Great and exceptional costumer service. In general, love working with this dealership because of the professionalism, quick response, and low to zero pressure whether it's the service, sales or finance department.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in our team! We are grateful to have you as a customer and we look forward to welcoming you back to Northside Lexus. Thank you!

We had a no hassle straight forward car buying

We had a no hassle straight forward car buying experience. Gerson was knowledgeable and communicative during the process. We purchased 2 days ago so no vehicle issues have shown up as of now. We would purchase from Northside Lexus again and recommend them to our friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the success story of your purchase experience at Northside Lexus. Gerson and our team truly enjoyed working with you and earning your business. We wish you safe travels ahead!

This is my 3rd great experience with Joshua Keough, I

This is my 3rd great experience with Joshua Keough, I wouldn’t go anywhere else. This was our 2nd time working with Marcus Atkins who also is a pleasure to work with. Both men are so pleasant and easy to talk with!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Your fantastic review of our team made our day! Thank you for trusting Northside Lexus with your repeat business, we look forward to your next visit!

Needham was very professional in answering all my

Needham was very professional in answering all my questions, returning phone calls quickly, and helping me find the right car for me.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Congratulations on your new car, Carolyn! We appreciate your business and your review of Needham!

In general, love working with this dealership because of

In general, love working with this dealership because of the professionalism, quick response, and low to zero pressure whether it's the service, sales or finance dept. Pat in service provided me with many years of amazing support and service for my car which prompted me to return for a new car purchase. Worked with Lisa in sales who was very knowledgeable and made selecting a vehicle with the features I wanted a breeze. She was considerate of my time by having the enhancements to the new vehicle performed prior to me picking it up. Marcus in finance was a pleasure to work with while going over warranty details and finalizing the purchase. Great dealership and team!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your continued business and your kind words about Pat, Lisa, and Marcus! It is gratifying to know that the Northside Lexus team provides consistently attentive and communicative service. We look forward to your next visit!

John was patient and helpful with us and made sure we got

John was patient and helpful with us and made sure we got the right car for our family. We appreciate all of his help in this process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your family's experience of working with John! We appreciate your business and hope to see you again at Northside Lexus. Enjoy your new car!